Hello, I'm Luna certified in CAD,CIS-SAM and CIS-SPM, and I’m excited to share my knowledge and experience with you on Udemy! With over five years of hands-on experience in ServiceNow, I have developed a solid understanding of various modules and tools that make ITSM, SPM, SAM more effective and efficient.

I specialize in ITSM, SPM, SAM , and I am passionate about helping students unlock their potential by providing clear, practice tests that anyone can follow.

Over the past year, I have worked on ITSM, SPM, SAM, which has allowed me to develop a deep understanding of these topics. My teaching approach focuses on simplicity, clarity, and real-world applications so that you can gain the skills you need to succeed.

Whether you're looking to improve your skills or take your expertise to the next level, I’m here to guide you step by step. Let’s learn together and make progress!