I specialize in designing and deploying scalable ServiceNow solutions integrated with AWS environments, across ITSM, ITOM, HRSD, CMDB, and custom scoped applications. My expertise includes cloud integrations, workflow automation, infrastructure visibility, and platform governance, enabling organizations to connect ServiceNow with AWS services for improved operations and service delivery.

I have led full-lifecycle implementations—from requirements gathering and solution architecture to deployment and optimization—while ensuring strong data quality, performance, and adoption. I also focus on building cloud-aware service management architectures, aligning ServiceNow capabilities with AWS infrastructure and DevOps workflows.

In addition, I design structured learning programs and hands-on labs that help developers and administrators translate complex ServiceNow and AWS capabilities into practical, real-world implementations.