Leadership and Change

Deal with resistance, coach your team and thrive through those difficult transitions.
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91 students enrolled
Instructed by Pilar Orti Business / Management
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  • Lectures 12
  • Length 1 hour
  • Skill Level Intermediate Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 1/2014 English

Course Description

If you want to make a difference, you have to adapt to the ever-changing world of work.

But people don't like to change.

So, how can you move your team through a transition, when fear of the unknown, resistance and all kind of emotions kick in?

By preparing for those reactions; by trying to understand resistance instead of trying to break it down; by coaching your team and looking after yourself.

This course guides you through some simple principles sprinkled with a bit of management theory to help you prepare a change plan that will move your team through change.

It's not just the change period that's important, but making sure the results are sustained in the long-term.

Each section consists of one short video lecture, perfect for watching over a cup of coffee. You can then use the supportive materials to go over the material as you create your action plan.

The sections include:

  • A video presentation with action points, theory and moments of reflection to apply the learning to your particular situation.
  • A PDF document with the slides from the presentation.
  • A PDF transcript of the script.
  • The audio version of the lecture, in case you want to listen to it again in your MP3 player.

What are the requirements?

  • There are no course requirements: just set some time aside to implement the learning.

What am I going to get from this course?

  • An overview of the different challenges you're likely to encounter during change.
  • Behaviors to look out for in both your team and yourself that will block your change efforts.
  • Communication strategies to ensure your team members stay on the change path with you.
  • Tips to remain creative and working to your full potential during times of change.

Who is the target audience?

  • Managers or team leaders
  • Aspiring managers
  • Team or group members who want to make a difference

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.


Section 1: Introduction


A few words from your course tutor, just before you start...

Section 2: Personal Change

When you introduce change in an organisation, it will have an effect on people's daily lives.

This lecture covers some of the behaviours you are likely to find in your team and gives you some advice on how you can help others (and yourself) navigate through what can be an emotional journey.

(Don't forget that you can also download the audio version, the script and slides for this lecture.)


Every change programme is likely to encounter resistance. Sometimes you will need to overcome this resistance to move you and your team forwards, but sometimes, this resistance might be a useful resource to help improve your plans.

In this lecture we look at why people resist change, even at a subconscious level, and how we can reduce resistance in our team.

(Don't forget that you can also download the audio version, the script and slides for this lecture.)

Section 3: Moving through Change

Coaching can increase people's motivation and ensure that performance is maintained in the long-term.

This lecture includes the findings of three pieces of research on motivation as well as the actions we can take to help our team members helping them to find their own way through the transition.

(Don't forget that you can also download the audio version, the script and slides for this lecture.)


We all know that good communication is key to the success of a change programme. But how much information should we give our team, when and how?

This lecture looks at the type of information people are seeking at different stages of the transition. As well as giving you tips on how to structure your communication, it reminds you of the importance of having a space where your team members can regularly voice their concerns.

(Don't forget that you can also download the audio version, the script and slides for this lecture.)

Section 4: Your Own Journey through Change

While you're busy making sure that everyone in your team is aligned and that everyone knows what they're doing, it's easy to forget about your own needs.

In this lecture we look at how our bodies react to the threat of change and how to structure your time for reflection and creative thinking.

(Don't forget that you can also download the audio version, the script and slides for this lecture.)

2 pages

This short lecture reminds us of the importance of self-awareness and revisits how to structure your reflection time.

5 pages

Being creative will help you to navigate your way through change, as you will have to come up with new solutions to new problems. This lecture shows the four steps you can follow to nurture your creativity.

Section 5: Epilogue
Epilogue and Summary
References and Reading List
1 page
Course Credits
1 page

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Instructor Biography

Pilar Orti, Management and Leadership Training for Virtual Teams

Pilar helps virtual teams through her site Virtual, not Distant. She and her guests discuss the world of work and best practice in remote working in the 21st Century Work Life podcast.

Virtual, not Distant is part of Unusual Connections, a London-based company specialising in leadership and team development.

Pilar's professional experience is diverse: she's worked as a TV producer, corporate trainer, led an ensemble-led theatre company and is a qualified teacher.

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