In this Tutorial, you will gain an overview of what behaviour really is, discover its origin and realize its importance and impact upon a sales environment. Additionally, you'll be introduced to the commonplace terms of Natural and Adapted Behaviour.

This tutorial will show the basics of what a DISC behavioral report provides regarding information and structure. Whilst this course does not provide a profile to you, this sample report will provide fundamentals for you to move forward.

Through this knowledge gained from reports, you'll start being able to describe the difference between natural and adapted behaviour following the visual cues in the graphs, strengthen your use of the language of DISC, and you'll receive insights into why some customers are really a challenge for you to convert. Every Salesperson will be challenged - it's not just you!

This tutorial will break each behavioural characteristic into tangible information ranging from P-C combinations to an understanding of the impact of the core behaviour of both a salesperson and customer.

In this tutorial, you'll see the DISC language in action. You are introduced to the high 'D' behaviour and hear what is important for, and to, its behaviour. This is intended to inspire you to reflect upon your own approach to High D customers currently, and in the future. It may even have you reflecting upon the intensity of D in your own behaviour.

In this tutorial, you'll see the DISC language in action. You are introduced to the high 'I' behaviour and hear what is important for, and to, its behaviour. This is intended to inspire you to reflect upon your own approach to High I customers currently, and in the future. It may even have you reflecting upon the intensity of I in your own behaviour.

In this tutorial, you'll see the DISC language in action. You are introduced to the high 'S' behaviour and hear what is important for, and to, its behaviour. This is intended to inspire you to reflect upon your own approach to High S customers currently, and in the future. It may even have you reflecting upon the intensity of S in your own behaviour.

In this tutorial, you'll see the DISC language in action. You are introduced to the high 'C' behaviour and hear what is important for, and to, its behaviour. This is intended to inspire you to reflect upon your own approach to High C customers currently, and in the future. It may even have you reflecting upon the intensity of C in your own behaviour.

In this tutorial, you'll explore the core of disconnection in sales relationships. Each of the 4 behavioural characteristics has it own emotions and associated blindspots. Knowing our own blindspots (and those of your customer's behaviour) equips us with tips about the type of masking we can and should do for positive impact on sales.

Masking is only one technique that can be applied to behaviour. When two behaviours come together, they will have varying degrees of connectivity, and hence the art of blending is another technique to maximize any sales relationship. In this tutorial, you'll be introduced to the DISC Wheel which will provide you clear and simple solutions to maximize connectivity.

Each behavioural style has preferences of product, buying styles, body language and words. This video and the workbook provide a ready-reference guide for things to do, say and be for a High or Core D customer! Apply these during a sales interaction and success will be yours!

Each behavioural style has preferences of product, buying styles, body language and words. This video and the workbook provide a ready-reference guide for things to do, say and be for a High or Core I customer! Apply these during a sales interaction and success will be yours!

Each behavioural style has preferences of product, buying styles, body language and words. This video and the workbook provide a ready-reference guide for things to do, say and be for a High or Core S customer! Apply these during a sales interaction and success will be yours!

Each behavioural style has preferences of product, buying styles, body language and words. This video and the workbook provide a ready-reference guide for things to do, say and be for a High or Core C customer! Apply these during a sales interaction and success will be yours!

Bring the key points of the simple and easy-to-use universal language of DISC together. Summarize and consolidate that which you can take into your own sales interactions.