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Wine, Spirits, and Beverages for Top Servers.
Rating: 4.3 out of 5(11 ratings)
58 students

Wine, Spirits, and Beverages for Top Servers.

F&B knowledge that will raise your performance, increase your value, and take You to the top 10% Servers in the world.
Last updated 1/2023
English

What you'll learn

  • Wine Service: opening a bottle of wine and Champagne, decanting and aerating wines, etc.
  • Wine Knowledge: 49 top wines in the world, wne regions, selling, presenting, tasting wines. Small talk with guests about wine.
  • Top alcoholic beverages, service procedures and their most popular cocktails
  • None-alcoholic beverages: types and service procedures
  • Coffee and Tea: The different types of coffee and tea, style of production, the veriaty of hot bevergaes,and service procedures.

Course content

4 sections27 lectures1h 53m total length
  • What is wine. Wine making process and handling.22:30

    The Wine Knowledge Basics lesson will lay the groundwork for your further education about wine. What is wine, how it is made, and what are the wine’s characteristics?


    1. What is Wine:

      Wine is an alcoholic beverage typically made from the juice of grapes (or other fruits) through fermentation. Wine could be red, white, or rose and could contain different levels of alcohol, sugar, tannin, and acidity.


    2. Winemaking process:

      Harvesting the grapes – the year the grapes are cut is the year that will be written on the wine bottle
      Destemming and crushing – the grapes are brought into the winery and the first thing is to make sure there are no stems or
      leaves in the mix! Their presence may lead to bitterness in the wine. After that, the grapes are crushed to produce the Must
      Fermentation – the Must is moved to a fermentation vessel (could be wood, stainless steel, or concrete) and the yeast in the grapes
      starts to produce alcohol from the sugar in the Must! Many producers prefer to insert specially selected Yeast, which they believe helps
      for a better wine product! Several hundred different strains of wine yeast are available commercially
      Pumping over and temperature control – in order to reach the desired color of the wine the winemakers will have to make sure
      the skin of the grapes is in constant contact with the juice! We could use several different techniques to accomplish that. Also
      important is to control the temperature of the must during fermentation. If the temperature goes over 40*C it could kill the yeast
      and impair the wine. Cooler temperatures (25 -28*C) are used to produce fruitier wines and higher temperatures (28-35*C) are
      used for heavy tannin wines designed for aging!
      Pressing – separating the juice from the must. There are different types of presses but the process is to separate the juice from
      the skin and the seeds.
      Racking (decanting)– the next procedure is to rack the wine from the dead yeast and other hard particles and to add sulfur
      dioxide preservative to avoid oxidation and bacterial spoilage.

      wine barrels

      Aging – for the aging the wineries are using stainless-steel or concrete tanks, or small or large oak barrels. It could be for just
      a few days before bottling or for more than 2 years
      Filtration and bottling – the yeast and anything else that might still be in the juice is filtered. The filtered wine goes in the bottles
      and some bottles age for a few more months or years before they could be sold!


    3. Handling and Storing Wine:

      The wine should be appropriately stored and served at the right temperature, so your guests could enjoy it in full. Mind you, some people have their own preferences about the temperature of the wine, but we need to stick to the standards.

      -sparkling and very light-body white wines: 38*-45* F ( 3*- 7* C)

      -white and rose wine: 45*-55* F ( 7*-13* C)

      -red wine: 55*-60* F (13* – 16* C)

      -some full-body red wines could be stored at 20*C (68* F)

      Storing properly open wines is very important for the business.

      -open champagne could last up to three days stored in the fridge with a sparkling wine stopper

      -full body white wines, closed with a cork and stored in the fridge, could last up to five days

      -light body white wines with a cork could last up to 7 days in the fridge

      -red wines should be stored in a cool, dark place (or fridge) closed with cork for up to 5 days

  • Wine characteristics12:25

    To understand wine, sell it, and match it with the food order of the guests, you have to learn the characteristics of the wine!

    There are many types of wine, and you have to know that different people have different preferences and are looking for a particular trait in the wine they want to drink!

    Here we will discuss the main wine characteristic and its components:

    Body

    Contrary to the belief that the wine’s body depends exclusively on the alcohol percentage in the wine, the truth is much more complex.

    The alcohol level in the wine influences the body but so do the sweetness, the bitterness, and the acidity. All those characteristics determine the body of the wine by affecting the intensity of its test. The more intense the wine test, the more body it has!

    • Alcohol level – the alcohol increases the body of the wine.

    • Acidity – the more acidity the wine has, the less body it has.

    • Tannin – the bitter taste in wines comes from the tannin in them, and the tannin in the wine adds to its body. One reason white wines are with lighter bodies than red wines is the absence of tannin in them.

    • Sweetness – the more sugar the wine has, the more body it has. If you drink sweet wine, you will feel the body immediately. This is why some winemakers keep a small level of sugar in their dry wines, so they taste more full-bodied.

    • Barrique – winemakers age wine in oak barrels to increase the body and add more flavor.

    • Carbonation – the bubbles in the wine decrease its body.

    Here is a list of some red wines arranged by body type starting with a lighter body and going down to really heavy full-body wines:

    Gamay

    Zweigelt

    Pinot Noir

    Valpolicella

    Carignan

    Blaufrankisch

    Cabernet Franc

    Barbera

    Grenache

    Merlot

    Montepulciano

    Nebiolo

    Negroamaro

    Sangiovese

    Tempranillo

    Cabernet Sauvignon

    Malbec

    Nero d’Avola

    Petit Verdot

    Pinotage

    Syrah

    Zinfandel

    Here is the list of white wines by the body:

    Prosecco

    Cava

    Champagne

    Franciacorta

    Pinot Blanc

    Colombart

    Verdicchio

    Cortese

    Muscat Blanc

    Riesling

    Verdejo

    Silvaner

    Pino Gris

    Chenin Blanc

    Grüner Veltliner

    Sauvignon Blanc

    Garganega

    Vermentino

    Semillon

    Trebbiano

    Grenache Blanc

    Gewürztraminer

    Viognier

    Chardonnay


    Tannin

    Tannin is the least favorite trait in wine for most people because it gives the wine a bitter taste. It is, however, one essential part of the quality of the wine, and it gives the wine its health benefits, and stabilization, and prevents oxidation.

    Tannins are found in many plants and foods like green tea, walnut skin, etc. In wine, tannins come from the skin of the grapes or the seeds. You could also add tannin by aging the wine in wooden barrels.

    Tannin is what causes the dry and puckery feeling in the mouth when you drink red wines.

    A small amount of red wine every day is beneficial to your health precisely because of the tannin in it.

    Here is a list of wines arranged by the content of tannin from light to heavy:

    Cinsault

    Pinot Noir

    Valpolicella

    Zweigelt

    Carignan

    Grenache

    Malbec

    Blaufranksich

    Cabernet Franc

    Merlo

    Cabernet Sauvignon

    Montepulciano

    Negroamaro

    Nero d’Avola

    Pinotage

    Sangiovese

    Syrah

    Tempranillo

    Zinfandel

    Nebbiolo

    Petit Verdot

    Petite Sirah

    Port

    Tannant


    Acidity

    The sour taste in wines comes from acidity. All wines have it but in different amounts. Acidity is vital for wine quality because it gives the wine its freshness and slows the speed of chemical reactions that cause wines to go bad!

    Tasting Acidity

    When you drink lemonade, you feel the tingly, mouth-watering sensation on your tongue.

    Acidity in wine is not as strong, but it is the same feeling, and we describe it like zesty, fresh, or zippy notes.

    Wines with higher acidity have less body and less sweetness

    Wines with lower acidity taste full-bodied and with more sweetness.

    If the acidity in the wine is too low, we often describe it as flat or dull. It is a wine without a character.

    When the acidity is too high, the wines are too sour and unpleasant.

    People have different tastes, and for some, a high-acidity wine could taste well, while for others, it will taste terrible.

    With practice and time, you will establish your own mental measure and be able to define acidity in wine properly.

    Acids in wine

    There are many different acids, and they all affect the wine differently. The most significant are:

    • tartaric acids are softer and easily distinguished in bananas

    • malic acids have a fruity taste found in apples.

    • citric acids have a tingly taste found in citrus fruits

    • Other acids are also present in wine, and they all affect its taste differently, but the three mentioned above are the most prevalent.

    Acidity in wine could range from very high ( cold-climate Riesling, 2,6 pH ) to very low ( hot-climate Syrah, 4,5 pH )

    White wines usually have more acidity:

    Sweet white wines – less than 3 pH

    Light body white wines – around 3 pH

    Light body red wines – about 3,3 pH

    Full-body white wines – about 3,5 pH

    The majority of red wines – 3,5 to 4 pH

    Low-acid red wines – higher than 4 pH


    Sweetness

    The sweetness in wines comes from the sugar that is left after the fermentation process. During the fermentation, the yeast turns the sugar from the grapes into alcohol. The winemakers control the process, and they decide how much sugar should be in the wine. Therefore, a bottle of wine could have zero sugar in it, and it will be Bone-Dry.

    It could also be Sweet Wine with more than 120g/L sugar inside.

    Dry wines still contain some sugar (1-17g/L)

    Medium Dry Wines (17-35g/L)

    Medium Sweet wines have up to 120g/L sugar inside.

    Sparkling Wines have some sugar in them during the production process. Therefore, we split them into seven categories according to their sweetness:

    -Brut Nature – up to 3g/L

    -Extra Brut – up to 6g/L

    -Brut – up to 12g/L

    -Extra Dry – 12-17g/L

    -Dry – 17-32g/L

    -Demi-Sec – 32-50g/L

    -Doux – Over 50g/L

    Keep in mind that wines with higher acidity or tannin will taste not as sweet as wines with lower acidity or tannin but with the same amount of sugar inside! This is because acidity and tannin distort our perception of sweetness.


  • Wine service procedures and techniques11:36
  • Wine grapes and the characteristics of the top 40 wines of the world1:18
  • Wine regions in France. How to read the label on a bottle of French wine.25:30

    We will discuss first the wine regions in France, although Italy produces more wine as a quantity. The reason is that France is the country that has given the most popular wines in the world and is making the most famous and most expensive wines.

    There are many wine regions in France, and they all have entirely different climates and territories.

    Alsace, Cognac and Armagnac, Beaujolais, Bordeaux, Burgundy, Corsica, Jura, Languedoc, Loire Valley, Lorraine, Provence, Rhone Valley, Roussillon, South-West, and more.

    The most important regions which everyone should know are Bordeaux and Bourgogne (Burgundy). Then follows the Rhone Valley, the Loire Valley, and the Champagne region with its famous sparkling wine. Other important wine regions in France are Provence, Alsace, Beaujolais, South-West, and in your career as a waiter, you will most probably encounter wines from those regions.

    The main wine varieties in France are Cabernet Sauvignon, Pinot Noir, Merlot, Grenache, Syrah, Cabernet Franc, Carignan, and Gamay from the red grapes.

    The main white varieties are Chardonnay, Sauvignon Blanc, Trebbiano (Ugni Blanc).

    Important note about wine in France!

    The climate conditions in the country vary greatly from year to year, and it is common for the same wine to taste different from one year to the next! So for you, as waiters (restaurant managers), it is crucial to know which Vintage (the year the grape was harvest) was good and which was not so good.

    Labels

    It is not easy to understand the labels on a bottle of French wine because most of the wines are labeled by Appellation (Appellation d’Origine Protegee) and not by variety. The exception is Alsace.

    The problems come from the fact that every Appellation has its own set of rules, and therefore two labels from two regions will mean two different things.

    IGP (Indication Georaphique Protegee) and Vin de France wines are not under AOP rules and have their own designation.

    In general, a label should include:

    Country of origin; France

    The name of the wine yard: Chateau Bla-Bla

    The grape variety or the name of the wine: Cabernet Franc or Cuvee de Noir

    The wine region (AOP/AOC) – Cote de Beaune

    Vintage – the year the grapes were harvested

    The name of the company that bottled the wine.

    There are 329 Appellations in France, and the AOP/AOC rules define which grape varieties and winemaking practices are approved for classification in this particular AOP/AOC.

    Terms you will find on a French wine label.

    There are hundreds of different terms used to describe a bottle of wine, but we will concentrate on the terms you are most likely to encounter.

    Cru – this term tells you that the vineyard(s) who produced this wine is(are) recognized for their quality.

    Grand Cru – primarily used in Burgundy and Champagne regions to recognize the best vineyards in the Appellation

    Premiere Cru (1er Cru) – used in Bordeaux to distinguish the top vineyards in the region. If this term is on a label of a bottle from Burgundy, it will mean this is a second tear vineyard.

    Grand Vin – this is a term that is used in Bordeaux labels. It indicates that the wine you are looking at is the top wine from this winemaker.

    Chateau – it means winery.

    Domaine – an estate with its own vineyards and winery

    Vignoble – Vineyard

    Clos – it means the vineyard is closed with a wall

    Proprietaire – the owner of the winery

    Cotes – wines from a particular slope or hillside

    Coteaux – wine from a group of slopes or hills

    Mis en Bouteille au Chateau/Domaine – Bottled at the winery/estate

    Millesime – indicates the vintage date. It is used on Champagne labels.

    Brut – Dry

    Sec – Dry

    Demi-Sec – Lightly sweet

    Doux – Sweet

    Moelleux – Sweet

    Cuvee – it could mean two things:

    • it indicates the first tank of wine produced from a particular harvest and, therefore, the best quality

    • it indicates that the wine is a blend of different varieties

    There are many other specifics about classifying and labeling wines in France, but we have mentioned the ones we believe will help you do your job efficiently and professionally!

  • Wine regions in Italy! How to read the label on a bottle of Italian wine.1:25
  • Wine regions in Spain and the USA0:31
  • Food and Wine pairing3:23
  • What have you learned about wine?

Requirements

  • No prior knowledge or experience is needed. It is a basic course for beginner servers!

Description

This course is explicitly created for waiters/servers to distinguish themselves from the pack by showing knowledge, skills, and a level of service unmatched by anyone else in the industry.

We split the course into four sections:

1. Wine - you will gain the confidence to talk freely about wine with your guests, suggest the perfect bottle of wine for their meal, and present, open, and serve a bottle of wine like a pro.


2. Spirits -  the knowledge will help you perform quickly and efficiently when taking a drink order, suggesting a drink to a guest, or communicating with the guests and the bartender.


3. Non-alcoholic beverages - basic understanding of the importance of non-alcoholic drinks and their service.


4. Hot beverages - the basics of barista training! You will learn about coffee and tea, how to prepare the different coffee products, the difference between them, tea service, etc.


The goal of the training is to raise your level of knowledge and service to the top of our industry and help you grow, make more money, and live a better life.

By the end of this course, you will have the knowledge, skills, and confidence to apply to the top fine-dining restaurants in every country in the world!

Best of luck!

Who this course is for:

  • The course is created for new waiters or people who intend to work as waiters to learn the basics and be prepared when they hit the floor. Waiters with some experience but with limited knowledge and skills will also find this course extremely helpful.