Usability Testing Boot Camp
- 8.5 hours on-demand video
- 2 articles
- 9 downloadable resources
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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- Structure a usability test plan to get buy-in from management and the development team.
- Recruit the right test participants
- Generate test tasks that are relevant to your customers and your business.
- Identify the right usability test method for your product and its lifecycle phase.
- Choose between remote and lab-based tests, and moderated and unmoderated usability tests.
- Design usability tests that meet international standards in usability.
- Master usability test moderation.
- Collect and analyse behavioural data.
- Persuade managers and developers to take action based on your test results.
- Adapt our industry-standard forms and templates for your own tests.
- A willingness to take the perspective of the user.
Learn how to carry out a usability test — the gold standard for measuring user experience.
This workshop will give you the confidence to run a usability test of your company's product, software or web site.
Unlike market research methods, usability testing shows how real people will use the product in the real world.
But there are several different types of usability test, making it difficult for design teams to agree on a technique. Usability testing is also very different from interviews or focus groups and requires a well-trained test moderator.
Crammed with insights from usability testing experts, you'll:
- Master usability test moderation.
- Discover how to choose between remote and lab-based tests, and moderated and unmoderated usability tests.
- Get coached through the various steps you need to take to run your first usability test.
- Hear experienced usability testers describe the problems you're likely to encounter when moderating and logging usability tests — and you'll find out how to solve them.
- Download the forms, templates and cheat sheets that practitioners use in their job.
- Learn battle-tested, persuasive techniques to present the results to developers, managers and clients.
- Discover how to find test participants.
- Benefit from industry insights from user experience expertslike Dr Deborah Mayhew, Dr Philip Hodgson, Miles Hunter, Dr Todd Zazelenchuk and Jeff Sauro in our unique, 15-minute masterclass interviews.
In short, this course will give you the kind of practical knowledge that you can’t get from reading a book.
All of the video lectures, templates and worksheets are download-enabled. If you have a slow internet connection, or want to take this course with you on your laptop, smartphone or other portable device, sign up and download all the videos and other course materials now.
And on completion of the training, you will receive a certificate of completion and be eligible for free, e-mail-based, refresher training.
Sign up now to get lifetime access to this course. With Udemy's 30-day money-back guarantee, it's risk-free.
- Interface designers who want to experience hands-on techniques for testing and evaluating their designs with end users.
- Product development engineers and designers who want to choose the right usability test for the current product lifecycle stage.
- Project managers who want to manage the usability testing process.
- Marketing managers who want to see samples of usability test reports, usability questionnaires, screeners and other deliverables from usability tests.
- Business analysts who want to use performance-based testing to communicate the cost-benefits of the user experience.
- Web site designers who want to learn the kind of practical knowledge that you can't get from reading a book.
Roads in London with red lines on them are known as red routes: these are the key road arteries in London. Transport for London does everything it can to keep these routes clear. Your product or web site has “red routes” too. They are the critical “user journeys” with your product. You need to identify your products red routes so you can run a task-based usability test.
I’m going to talk about three hats you wear when running a usability test. In practice, you tend to play each of these roles yourself, and that’s why this analogy of “hats” works so well. I’ve borrowed this idea from Carolyn Snyder’s excellent book titled 'Paper Prototyping'.
Let's review the various types of remote usability test, both moderated and unmoderated.
How to Run a Usability Test with Users Who Are on Your Site Now - This article provides a useful step-by-step tutorial on the practicalities of setting up a remote, moderated session.
Finally, there’s one other type of remote test that you’ll hear about. These tests have the paraphernalia of a usability test -- such as the PIP video -- but they assume that the moderator’s role is insignificant. The problem is that often users will go off on the wrong track when they’re using your web site. In my experience, you really need a good moderator to keep the session on track.
If you want to get more in-depth with using statistics in usability testing, you'll find Jeff's course, Practical Statistics for the User Experience, on Udemy. The course is priced at $199 but Jeff has offered a massive $49 discount to people on this course, which means you get it for $150.
Dr Mayhew is a legend in the field of usability and in this interview she relates some tales from the trenches.
I really want you to apply what you've learnt so sign up for refresher training!