
Welcome to this course on Understanding Your Volunteers. This course will help you understand the basic motivators of many volunteers and how to satisfy them so that you can build and effective and long-lasting volunteer program.
In this section we will learn what 5 things most volunteers tend to have in common. We will learn how you can use those 5 things to ensure your program is built to inspire, motivate and satisfy your volunteers so they will keep coming back.
In this section we will learn some of the reasons why your volunteers might choose to spend their free time with you. This will help you identify what their motivating factors are, and consequently understand how to satisfy those motivations and your volunteers.
In this section we will learn several key things you can build into your volunteer program that align with your volunteer's reasons for volunteering. This will make motivating your volunteers and sustaining their motivation over time much easier.
In this section we will briefly cover some of the key things you should be doing to ensure volunteer satisfaction and therefore volunteer retention. Volunteer recruitment is time consuming and expensive so ensuring you retain the volunteers you find is a vitally important part of any volunteer program.
In this section we will learn some key questions you should ask your volunteers to help you understand them better. By asking these questions at the beginning of your volunteer's journey you can ensure that they have the most positive experience possible.
Thank you for taking part in this short course on Understanding Your Volunteers. I hope you have found it useful.
This is a short, free Volunteer Management course on Understanding your Volunteers.
This course is suited to anyone who is new to volunteer management or has spent less that two years managing volunteers.
This course is built to help you get to know your volunteers better.
It will help you understand their motivations for volunteering, which tend to be surprisingly similar across most demographics.
It will help you understand how to use these motivations to create a better, more satisfying and more impactful volunteer program.
It will help you understand how to motivate your volunteers more effectively and how to maintain that motivation over time.
It will help you understand some core elements of building a volunteer program that can retain volunteers over time (reducing the need for expensive and time consuming recruitment programs) and keep them satisfied and motivated.
It will also give you some insight into some core questions you should ask your volunteers and when to ask them, to make sure you're getting the most important information before they start.
This course is all about setting you and your volunteers up for success.
This course is shorter than my other courses and offered free, the style is a bit more relaxed but I hope you will still find value in it. Please feel free to leave feedback throughout the course and let me know if there's any other things you'd like me to talk about in future.
See you in the course!