What you'll learn

Ways to develop resilient businesses that can grow in an environment of change.
How to develop a vision and mission for your business so that it can grow to continuously deliver customer value.
How to create missions to address the risks faced in todays environment and identify ways to deliver value.
Develop visions for your business and the missions needed to reach the vision.

Course content

4 sections • 12 lectures • 1h 21m total length

Introduction6:47
This lecture is an introduction of what your industry, the kinds of disruptions in your industry and the threats they present to your business . It is important to understand how your business operates in the industry and the threats posed to your business by disruptions in your industry. Here it is important to record.

What your business does in the industry.
The products and services you provide.
The most common disruptions in the industry.
The risks faced in your business as a result of any disruptions.
Ways to minimize the risks.
What are organizations that you cannot control
Business Issues7:56
After this lecture you will be able to clearly describe what your business does and how your business operates in the industry. It includes:
Who your customers are.
What your assets are.
Some broad internal issues or problems in your business.
Who your important people are.
You also begin to draw a model or rich picture of your business.
Identifying industries
What are values6:45

Creating a vision and missions6:00
After this lecture you will be able to clearly defines where you want your business to be like in the future.

What is a vision and some examples.
How to define a vision for your organization in a clear way.
What is a mission and how to define missions that help to reach your vision.
The vision that you create will describe what you will be able to provide for customers, how you will do it and what values you will create for your customers.
At the same time you will learn what is needed for your business to be seen as a business that people want to be associated with because of its contribution to society and its commercial success,.
What are the challenges and ways to address them6:34
In this lecture you will learn about how to build your system to respond to unexpected events or disruptions,
In this lecture you will learn
What are the kinds of challenges that most businesses face in reaching their vision.
How these challenges result in complexity through continually changing relationship and activities.
How to provide the capabilities to quickly adapt to new ways of working, including emergence of new empowered teams or ability to redeploy resources.
Developing ability to self-organize to respond to an external change.

Stakeholder analysis6:40
This is the first lecture in Section 3 where we go into greater detail of how your business works. This includes details of your stakeholder (in this session) details and stakeholder activities (next session) followed by what are the business issues and problems and solutions.
Stakeholders are important in any design as they are people who will make the business work. For this reason stakeholder analysis is important as any new business must satisfy stakeholder needs. In this lecture you will learn:
The different kinds of stakeholders that are involved in any business,
Develop a stakeholder list in your business showing their responsibilities.
Find out what stakeholder values are and record them on persona maps,
Later you can use the values in aligning solutions to vision.

At the end of this lecture you will know how to find values of your stakeholders and how to record them on persona maps, an important tool in design thinking. You can also analyze the alignment of stakeholder values to your mission.
Process analysis5:34
After this lecture you will be able to describe the processes followed in your business and identify where how to change processes to align to stakeholder values. You will learn:
What a process is.
What stakeholders are involved in the process.
Whether stakeholder values are satisfied at each process step.
What needs to be done to satisfy stakeholder values.

At the end of the lecture you should develop journey maps that describe your processes and identify where changes are needed.
Identifying issues and problems9:01
In this lecture you will learn how to identify issues and problems that need to be addressed in your business. You will learn:
The importance of finding industry issues and how they can impact on your vision.
What are the best practices that you should adopt to develop your business to align to our industry.
How to clearly define options of what can be done and the impact on stakeholder values.

At the end of the lecture you will develop issues notes that clearly identify WHAT the business should focus on. The issue notes clearly desfine what needs to be done.
Generating Solutions7:46
At the end of this lecture you will develop a preferred solution that addresses the issues define in the two previous lectures. You will learn:

How to develop ideas for new ways to implement the ideas defined in the previous lecture.
Use brainstorming to discuss the WHAT IF possibilities for a solution,
Draw a sketch that defines what needs to be done to create a solution.

At the end of the lecture you will have a diagram that shows what new activities you should support

Creating the solution6:27
This section mainly concerns how to implement the solution. It can be seen for as a specification rather that as the technical solution.

The first lecture (Lecture 10) focuses on the impact of your proposed solution on stakeholders and the new products and services they will need. You will learn:
How to define the impact of any change on stakeholders.
What new products and services are needed to support the change.
How to develop a platform of services
Design new journey maps where necessary.

At the end you will define the changes needed to implement the solution. You will also provide a specification for platforms that support stakeholders.
Solution implementation5:36
This is a brief lecture that introduces prototyping as the preferred way to implement imprecisely define systems. Prototyping is where you develop systems in well defined steps. You will learn:

Why prototyping is a preferred approach for developing complex systems.
How to set priorities for developing systems.
Develop a rough project plan.

At the end of the lecture you will produce a plan on ways to develop the platform for stakeholders in your system.
Fitting into the environment6:27
This lecture is a summary of the course. It mainly focuses on environmental issues and possible ways to address emission standards, waste disposal and energy use.

Requirements

Basic understanding of business activities.
Interest in developing problem solving skills in complex business environments.
How to combine AI and Data Analytics to identify problems and solutions

Description

This course describes how businesses can grow in an environment of change. It develops a long-term vision and missions and then shows how to create innovative solutions that deliver value to stakeholders.

The course is divided into four sections.

The first part identifies the disruptions in any industry and the risks of these disruptions to your business The goal is to find ways to identify these risks using emerging tools such as generative AI and reduce their impact the products and services. It describes how generative AI can be used to quickly identify threats.
The next section is one of the most important where you define what is the long-term vision for the business. It describes why it is important to have a vision that defines what to do to develop successful business outcomes. It then describes the ways to address the challenges emerging from the threats by developing missions that address each threat.
The third section is a more detailed analysis of your business and how to reduce the impact of any disruptions and risks. It first identifies ways to address each risk and WHAT must be done to address it. Alternative ways are then examined to proposed alternate solutions based on industry best practices.
The last section is HOW to implement the chosen solution and specify what needs to be done to create it. It also includes

The four sections put together describe a process that is often used to develop a business case. You can also select those sections that are relevant to your current needs. For example,

You might focus on Section 2 to see ways to define vision for your business, or your business unit,

Or, if your business has a well defined vision, you can use section 3 to see how to develop systems using industry best practices to help achieve the vision.

Learning

The course includes guidelines on ways to use the methods and tools.

It includes 12 lectures. Each lecture starts with a video followed by learning objectives. There is a case study included on which you can practice or if you have a problem, you can use this to apply the tools and methods.

There is a course provides guidelines on what to in each lecture, suggesting ways to document the outcomes following each lecture. It is possible to combine the solutions in the lectures into a business case.

Who this course is for:

Practitioners developing business cases.
Business students developing skills in business analysis and identifying threats to a business,
Business analysts looking at how genrarative AI can be used to develop a resilent business.
Business developers looking for opportunities to create new experiences for their stakeholders.

What you'll learn

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Course content

Introduction3 lectures • 21min

Defining Goals2 lectures • 13min

What needs to be done to work towards your vision.4 lectures • 29min

How to reach goals.3 lectures • 19min

Requirements

Description

Who this course is for: