
Course Overview
1. The concept of transformation and change: people/ tools /processes
2. Reasons for transformation and change
3. Different types of business transformation (digital transformation)
4. Stakeholders mapping (internal / external)
5. Obstacles to effecting change
6. Change management models
The words Transformation and change tend to be used synonymously, however they have slightly different meanings and I shall attempt to differentiate them by explaining each in turn starting off with transformation.
Change management tends to be more people focused – it is a collective term used for all approaches to prepare people for organisational transformation. In this lecture we explore this concept.
In this lecture I’ll describe some terms you may come across when managing change. I will however be using the terms continuous and discontinuous, to describe the types of changes you may come across on transformation projects.
In this lecture we explore the reasons for change these include:
· Technology advancement
· Improved efficiency
· Change in leadership
· Cost savings
· Stagnation lack of business growth
· Shared business units / merger or acquisition
In this lecture we go over a few different types of transformation and change projects that affect businesses.
In this lecture we learn about cloud transformation. This transformation involves migrating a business’s local servers to cloud based solution. This may involve:
· migrating apps and software programs
· Moving company data
· Updating or modifying the business’s IT systems
In this lecture we look at stages of digital transformation.
Stakeholder maps can be used when going through transformation and change initiatives. They are especially helpful when projects span multiple groups or are a collaborating between different departments , external teams and suppliers.
The stakeholder communication engagement plan complements the stakeholder map. Here you can list your engagement plan with stakeholders. See the resource section for a template.
In this lecture we focus on challenges you may encounter when implementing change, be it a new initiative or following a retender of a service. Learn how to identify intentional and unintentional resistance to change.
These are a few models to help you manage change in your projects . You can chop and change based on your unique requirements . No two project are ever the same and every individual is different however, I’ve found these models useful as aids to understand why people react the way they do to change. Some of these models are useful to guide the change process for successful outcomes.
In this lecture we talk about contract variations. A contract variation occurs when the parties agree to do something differently from the way they originally agreed, whilst the remainder of the contract otherwise operates unchanged.
In the resource section you will find a useful sample template.
Thank you for taking the course.
Learn how to navigate the UK Government’s Find a Tender Service (FTS), the official portal for above-threshold public procurement opportunities; set up your supplier account so you never miss a bid. Also look out for 'How to Find UK Government Contracts' course (live October 2025).
In this video I explain the Gov.uk site, the new single digital platform for the UK government.
Business's change or transform their businesses for a number of reasons, in the private sector change is often instigated by the business’s need to remain relevant, keep up with the times or dominate their industry. In the public sector, change may be instigated by political reforms or the adoption of new technology to get better value for money for tax payers or as we’ve recently seen, change may be as a result of global crisis.
Regardless of sectors, organisations that do not transform their businesses often encounter difficulties.
Do you remember Blockbusters, well Netflix came along and they are no more? Do you recall how Uber came along and changed how we order taxies? How about Kodak … do you remember the Kodak camera? well they invented the digital camera however they lost their market share because they did not transform their business model to exploit the technology on time.
A comparison study of the Fortune 100 companies over a 20 year period showed that 66 % of those companies no longer exist.
Why this course?
This course is designed to prepare you to mange business the business change process. The course covers transformation and change from a buyers prospective. By buyers I mean procurement or commercial officers responsible for procuring outsourced services needed to support a transformation or change project. Programme and project teams may also find this course useful because often times projects are not resourced with change managers. The PMO manages the overall business strategy, project managers focuses on the project itself i.e. initiating, planning, executing and often there is a gap with no one actually managing the change process. Projects will end failure if this not adequately managed. Often, procurement, PMO and project managers scramble to fill the gap.
Well in this I provide you with useful models to help you with change management, be it a new procurements, re-procurements or contract extensions.
Course Overview
1. The concept of transformation and change: people/ tools /processes
2. Reasons for transformation and change
3. Different types of business transformation (Digital transformation )
4. Stakeholders mapping (internal / external)
5. Obstacles to effecting change
6. Change management models
7. Contract variation