Transform Your Conversations ... Transform Your Results
What you'll learn
- How the brain really works and how it can mess you up in conversations
- How to do the conversational dance
- Why it’s not about what happened that really matters
- Why emotions and moods are like living in a box
- How body language is your personal transceiver – and how to do your part
- How to have a basic structure for your conversations that is empowering
- How the course contents directly tie into emotional intelligence
- A practice schedule for building your conversational skills
- Growth Mindset
- Willingness to Experiment with what you Learn
- A Smart Phone, Tablet, or a Computer
We are having conversations all day long. Too often we find ourselves frustrated with the outcome, feeling like we missed something, or wishing we could have done something differently.
A recent study by Udemy concluded that effectively dealing with conflict in conversations is the number 1 soft-skill need for 2019.
Most likely, you missed a lot of valuable information in the conversation, because you weren’t looking for it. In this course, you will learn what to look for and how to effectively respond.
The contents of this course include foundational coaching skills and awareness that directly tie into emotional intelligence.
It takes approximately 90 minutes to complete this course, including the short knowledge checks.
For professional and personal development, I consider this course to be foundational.
Here’s what we’ll cover together:
Mutual Experiences: Do people who have the same experiences “see the same things?” The answer is a definite no. You will learn why.
Your Brain: Your brain has two distinct paths that it can take. You will learn how they differ and how you can get in trouble in conversations depending on which path is taken. You will also learn how to make your brain work better for you.
The Flow of Conversations: You have three choices on how you can influence the direction of a conversation - so does the other person. You will learn the best choices to make given where the other person is in the conversation.
Language (Linguistics): The way you treat others in conversations has little to do with your past experiences with them. Sounds weird, but it will become very clear that there is a much more powerful driver that influences how you treat them.
Emotions and Moods: What are emotions? What’s the difference between emotions and moods? When we have conversations, does our emotional state matter? Yes, in a big way.
Body Language: What are the four basic body language dispositions, and what good does each one serve? Is there a connection between body language, emotions/moods, and language? Definitely.
Structure for a Conversation: Is there a structure that works for virtually all conversations? Yes. In fact, this structure will result in you being able to simultaneously have consistently positive outcomes and empower others.
Bonus: You will also receive the key slides used in this program to help you practice your awareness and skills, and even teach others.
After taking this course, you will wonder why you weren’t taught this stuff in school.
Who this course is for:
- Anyone who wants to significantly enhance the outcomes and civility of their conversations
- Those who want to have breakthroughs in business and with family and friends
I’ve been in the learning and development field since the 1990's both within organizations and as a management consultant. I am also a certified professional coach. I’ve experimented with numerous approaches to help people get better results and develop strong relationships.
Over the years, I have served as lead coach for numerous high engagement business imperatives. I have also led a human resources department as well as learning & development and staffing functions. I have a solid engineering, project management, and analytical background by education and experience, coupled with a strong track record in organizational development, leadership development, talent development, and talent acquisition.
I have a strong belief that bringing out the best in people happens when they feel safe, feel like they belong, and have an inspiring direction.
I have a proven track record of creating simple concepts, solutions, and approaches that can be clearly explained.