Name: Time and Conflict Management
Rating: 4.8 (7 reviews)

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Created byNaomi Soko

Last updated 10/2022

English

What you'll learn

What is time management
Goal setting
Procrastination – 9 ways to overcome procrastination
Systems to support time management
Crisis management
Time management for managers – Delegation
Managing Meetings
What conflict management is
Words to use to help dissipate conflict
5 strategies for dealing with conflict

Course content

4 sections • 22 lectures • 1h 5m total length

Introduction4:57
Many people feel like there is not enough time in the day for them to accomplish their goals.
We all get 24 hours a day. Elon Musk, Bill Gates and many other successful people in business get the same amount of time that the average person does… they don’t get a minute more however they have achieved more in their time than many others. The answer to their great achievements can be found in the way they effectively manage their time and handle conflict.
This lecture introduces you to the course.
How are you managing your time now?0:48
What is your current approach for managing time, I’ve put together a few questions that you can use to assess your time. Chances are that you are already doing somethings right, and if you are you don’t want to change that. The quiz is a light-hearted icebreaker so please do not agonise over the answers.
Time management quiz 1
Time management quiz 2
Time Management quiz 3
Benefits of effective time management1:46
Goal Setting - SMART4:07
In this lecture we go over the importance of setting goals and how to ensure that your goals are SMART:
· Specific
· Measurable.
· Achievable / Attainable
· Relevant
· Time-bound

Pareto's Principle5:46
The 80/20 rule, also known as Pareto’s Principle, states that 80% of your results come from only 20% of your actions. Across the board, you will find that the 80/20 principle is pretty much right on with most things in your life.
In this lecture we explore how the principle can help you with time management.
Urgent and Important Matrix6:04
In this lecture we go over the Eisenhower Principle popularised by Stephen Covey in his book The Seven Habits of Highly Effective People . This is a really helpful matrix to help with prioritising.
To Do List1:49
A to do list is a simple system that helps you organise tasks for a given day and period. They are easy to get started and easy to use.
Journal / Notebook1:47
A journal or notebook is another tool to use to help you mange your time better. The journal may be electronic or paper. In this lecture we discuss how to use a journal.
Chunk Block Tackle1:51
The chunk block and tackle strategy is one I particularly use at work. It's very useful when you have a large project to tackle. In this lecture we discuss how to use the strategy.
Ready Fire Aim1:37
We’ve all heard the saying, “Ready, Aim, Fire!” Often in time management planning, it is better to think “Ready, Fire, Aim!” instead. In this lecture we discuss how you can use this principle.

Tackling Procrastination6:45
Procrastination could be described as delaying a task that should be a priority. In this lecture we discuss tips to tackle procrastination.
When you don't control your time2:23
There are some people that have no control over their workload and are scheduled task to complete. In this lecture, we discuss tips which may help when timeframes are unrealistic.
Crisis Management - When Your Time Management Plans Fail1:26
In this lecture we discuss tips for when things don't go to plan. Even with the best laid plans sometimes go wrong. These tips may help.
Managing Conflicting Priorities2:50
In this lecture we discuss tips for manging conflicting priorities.
Time Management for Managers4:09
As a manager you may have a team that you are in charge off and one which you can delegate some of your tasks to . It is essential however to learn to delegate properly to avoid issues down the line. In this lecture we discuss some ideas for doing this.
Managing Meetings2:04
In this lecture, we go over tips to help you get the most from meetings.

What is Conflict Management and What Causes Conflict3:16
In this lecture we discuss what conflict is and the various causes of conflict.
Words That Instigate / Dissipate Conflict3:13
Certain words instigate conflict and fan its flames. In this lecture , we discuss words to avoid and words to adopt.
Stages of Conflict0:46
In this lecture we discuss the stages of conflict.
Mapping Conflict1:05
In this lecture we go over the steps for mapping conflict.
Conflict Management Strategies5:53
In this lecture we go over the Thomas - Kilmann's theory for conflict management. We go over this dynamic concept that will benefit you in practice .
Conclusion1:30
Well done! it's a wrap.
I trust you found the course useful. Please don't forget to leave a positive rating if you found the course helpful.

Requirements

Ability to use an email calendar for task management otherwise a paper journal / dairy will work just fine.

Description

Many people feel like there is not enough time in the day for them to accomplish their goals.

We all get 24 hours a day. Elon Musk, Bill Gates and many other successful people in business get the same amount of time that the average person does… they don’t get a minute more however they have achieved more in their time than many others. The answer to their great achievements can be found in the way they effectively manage their time.

For the average worker, you not only have manage your time at work, but you may have other commitments such as family, school or other business ventures that eat into your limited 24 hours.

Peter Atkins says that the average American lifespan is 30,000 days this equates to the average person living 82 years… if your 40 then that suggests that 15,000 days remain and when you think about time in that way…. It leads to a paradigm shift.

In this course we cover both time management and useful strategies to resolve conflict at work. With these powerful strategies you will be equipped to be more productive at work and get along better with colleagues.

In this course we’ll be covering:

1. What is time management

2. Goal setting

3. Procrastination – 9 ways to overcome

4. The difference between being productive and busy – important /urgent matrix /pareto

5. Systems to support time management

6. Obstacles to effective time management Habits / routine– sleep rest recreation Managing interruptions

7. Crisis management

8. Time management for managers – Delegation

9. Managing Meetings

For conflict management we’ll be covering:

1. What conflict management is

2. Triggers for conflict at work

3. Words to use to help dissipate conflict

4. Stages of conflict

5. Mapping conflict

6. 5 strategies for dealing with conflict

Who this course is for:

People interested in learning time and conflict management to help them succeed better at work.

What you'll learn

Explore related topics

Course content

Introduction4 lectures • 12min

Systems and Tools for Time Management6 lectures • 19min

Obstacles to Effective Time Management6 lectures • 20min

Conflict Management6 lectures • 16min

Requirements

Description

Who this course is for: