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Change Management : A Psychology-Powered Framework

Name: Change Management : A Psychology-Powered Framework
Rating: 4.5 (5341 reviews)

Learn from Psychology Research and Behavioural Science, and become a Leader of successful and sustainable Change !

Created bySivakami S ; MBA ; Leadership Science, Psychology

Last updated 9/2026

English

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What you'll learn

Understand how Change affects us, and how we react to it.
Learn about the Psychology and Science of Change.
Based on this knowledge, Learn an effective and sustainable Change Model and its steps.
Learn about how our mind works, the science behind our Behavior and Thinking.

Course content

8 sections • 52 lectures • 3h 36m total length

Let's start with a Case Study !4:42
Let's start with an interesting Case Study !
Course Introduction : All about this Change Course.3:08
Course Introduction : All about this Change Course.
Instructor Introduction, and Course Structure4:04
Instructor Introduction, and Course Structure
Course Navigation Tips1:46
Course Navigation Tips

Introduction : Change and our Brain4:44
Introduction : Change and our Brain
Our Dual Modes of Thinking5:52
Our Dual Modes of Thinking
The Elephant and the Rider4:40
The Elephant and the Rider
Change and the Status Quo Bias4:08
Change, and the Status Quo Bias
Change and Loss Aversion3:29
Change, and Loss Aversion
Change and the Optimism Bias3:22
Change and the Optimism Bias
Change and the Bias Blind Spot3:19
Change and the Bias Blind Spot
Conclusion : Change and our Brain4:06
Conclusion : Change and our Brain
Quick Recap Quiz

Introduction to Safety, and why it's important for Change3:27
Introduction to Safety, and why it's important for Change.
The SCARF Model, for Safe Change5:09
The SCARF Model, for Safe Change.
The SCARF Audit, for Safe Change3:15
The SCARF Audit, for Safe Change
Psychological Safety and Change3:42
Psychological Safety and Change
Psychological Safety and Change Leadership4:07
Psychological Safety and Change Leadership
Affect Labelling, for Safe Change6:05
Affect Labelling, for Safe Change.
Case Study illustrating the 3 Tools for Safe Change3:53
Case Study illustrating the 3 Tools for Safe Change
Conclusion and Tools : Creating Safety for Successful and Sustainable Change4:24
Conclusion and Tools : Creating Safety for Successful and Sustainable Change.
Quick Recap Quiz
Coaching a New Leader Through Their First Change Rollout

Introduction to Clarity for Change, the Uncertainty and Threat of Change4:47
Introduction to Clarity for Change, the Uncertainty and Threat of Change.
Cognitive Load Theory, and its impact on Clarity, for Change4:49
Cognitive Load Theory, and its impact on Clarity, for Change.
Framing the Change better, for Clarity4:48
Framing the Change better, for Clarity.
Narratives and Storytelling, for Change Clarity6:16
Narratives and Storytelling, for Change Clarity.
Implementation Intentions, for Change Clarity3:40
Implementation Intentions, for Change Clarity.
Conclusion and Tools : Creating Clarity for Successful and Sustainable Change3:10
Conclusion and Tools : Creating Clarity for Successful and Sustainable Change.
Quick Recap Quiz
Practice Exercise1:03
Practice Exercise. To help you apply the lessons learnt in this Section.

Introduction: Psychological Ownership, Compliance vs. Commitment, for Change5:46
Introduction: Psychological Ownership, Compliance vs. Commitment, for Change
Participation, The Self-Determination Theory for Change Ownership3:47
Participation, The Self-Determination Theory for Change Ownership
Resistance to Change, or the Fundamental Attribution Error ?3:01
Resistance to Change, or the Fundamental Attribution Error ?
Group Identity, and Change Ownership2:31
Group Identity, and Change Ownership
Fair Process, and Change Ownership3:55
Fair Process, and Change Ownership
Conclusion and Tools : Create Ownership for Successful and Sustainable Change4:01
Conclusion and Tools : Create Ownership for Successful and Sustainable Change
Quick Recap Quiz

Introduction, The Intention Action Gap, that degrades Change Capability4:31
Introduction, and an Example. The Intention Action Gap, that degrades Change Capability.
Habit Formation Research, and Change Capability4:03
Habit Formation Research, and how that influences Change Capability.
Keystone Habits, and Tiny Habits, for Change Capability5:44
Keystone Habits, and Tiny Habits, to develop Change Capability
The Nudge Theory, and Implementation Intentions, for Change Capability4:56
The Nudge Theory, for Change Capability. And Implementation Intentions, again, this time for Change Capability.
Conclusion and Tools : Create Capability for Successful and Sustainable Change3:59
Conclusion and Tools : Create Capability for Successful and Sustainable Change.
Quick Recap Quiz
Building Capability That Holds Up Under Pressure

Change Reinforcement Introduction, an Example and a Research Study.5:19
Change Reinforcement Introduction, an Example and a Research Study.
The Progress Principle, for Change Reinforcement3:39
Social Norms and Formal Rewards : Their Influence on Change Reinforcement6:27
Social Norms and Formal Rewards, and how they influence Change Reinforcement.
ACT and Psychological Flexibility, for Change Reinforcement5:01
ACT and Psychological Flexibility, for Change Reinforcement.
Change Fatigue, and how it hampers Reinforcement5:28
Change Fatigue, and how it hampers Change Reinforcement.
Feedback and Recognition, for Change Reinforcement5:10
Feedback and Recognition, for Change Reinforcement.
Conclusion and Tools : Create Reinforcement, for Successful & Sustainable Change4:03
Conclusion and Tools : Create Reinforcement, for Successful & Sustainable Change.
Quick Recap Quiz

Introduction, and a Case Study, to go through the Change Diagnostic5:28
Introduction, and a Case Study, to go through the 5 Condition Change Diagnostic.
Case Study: Change Diagnostic Part 14:10
Case Study continued ... for the Change Diagnostic, Part 1
Case Study: Change Diagnostic Part 24:08
Case Study continued ... for the Change Diagnostic, Part 2
Case Study: Action Plan from the Change Diagnostic Results5:36
Case Study: Action Plan from the 5 Condition Change Diagnostic Results.
Then do it for your Change !
The Ethics of Change, for our Change Framework (includes impact of AI Change)5:12
The Ethics of Change, based on our Change Framework. Also includes recent AI impact ramifications.
Quick Recap Quiz
Change Management Course Conclusion0:58
Change Management Course Conclusion.
Research References for the entire Change Course0:06
Research References for the entire Change Course

Requirements

None at all, except basic high school knowledge, and a curiosity and open-mindedness to learn :)

Description

Change Management has been a buzzword for decades. And for good reason.
Change is everywhere, whether we like it or not. We need to adapt to it, welcome it, and sometimes even lead it ourselves.

But accepting change is hard. It makes us uncomfortable and anxious. And that's true for leaders just as much as for everyone else on the team !

Here's the thing though. Almost all change comes down to one thing: a change in behaviour, yours or someone else's.

And you cannot change human behavior without first understanding how it actually works ! How people think, judge, decide, and act. Skip that part, and you're left managing change through trial and error, hoping something sticks.

This course exists to close that gap !

We start with the psychology and neuroscience behind why change feels so hard, drawing on research from Daniel Kahneman, Amy Edmondson, Peter Gollwitzer, BJ Fogg, and others.
Then we build that research into a practical, five-part Model : Safety, Clarity, Ownership, Capability, and Reinforcement.
A Modal that you can use to diagnose exactly where a change is stalling, and what to do about it.

Every section comes with real workplace examples, practical tools you can use immediately, and a step by step framework for building your own 30-day action plan, for any change that you are involved in right now.

Change doesn't have to be this hard. Understand the psychology behind it, and it gets a lot easier to lead well.

Enroll now, and let's get into it !

AI tools were used only for infographics, slides and handouts. And for searching for the right research papers and sources.

Who this course is for:

Leaders and Managers in any Organization, Institution or Establishment.
Leadership and Management students, and others who aspire to be Leaders and Managers.
Everyone else, who is curious to know about the science behind why we find Change difficult, and what we can do to overcome that.

Change Management : A Psychology-Powered Framework

What you'll learn

Explore related topics

Course content

Introductions4 lectures • 14min

The Foundation : Why Change Fails, a Psychology and Neuroscience Perspective8 lectures • 34min

The FIRST CONDITION, for Successful and Sustainable Change : CREATE SAFETY9 lectures • 34min

The SECOND CONDITION, for Successful and Sustainable Change : CREATE CLARITY7 lectures • 29min

The THIRD CONDITION, for Successful and Sustainable Change : CREATE OWNERSHIP6 lectures • 23min

The FOURTH CONDITION, for Successful and Sustainable Change : CREATE CAPABILITY6 lectures • 23min

The FIFTH CONDITION, for Successful and Sustainable Change: CREATE REINFORCEMENT7 lectures • 35min

The 5 Conditions DIAGNOSTIC AND ACTION PLAN, for Successful & Sustainable Change7 lectures • 26min

Requirements

Description

Who this course is for: