The Practical Leader: Fundamentals of Effective Leadership

Create a Highly-Engaged and High-Performing Organization that Achieves Extraordinary Results

• Highly-Engaged employees are aligned to the organization’s mission and vision, and personally want the organization to succeed. If the overall “Engagement” level in the organization is high, then the organization is more likely to achieve, and exceed, its goals.

• High-Performing organizations deliver excellent results that exceed expectations, often characterized by a clear “Line of Sight,” where Individual & Team Mission & Objectives are clearly linked to the Organizational Mission and Objectives.

Note: The Resources PDF for The Overview Module is accessible from this lecture

How Can You Tell if Your Organization is Highly-Engaged & High-Performing?

Three methods of assessing your organization:

1. Quick Organizational Assessment

2. Employee Engagement Category Analysis

3. Business & HR Data Review

Note: The Resources PDF for The Overview Module is accessible from the "Fundamental Leadership Goal" lecture

At true case study from a leadership intervention at a major global organization based in Japan, resulting in employee engagement moving from  56% to 83%, and annual cost savings of ~$300,000 through increased performance and productivity.

Note: The Resources PDF for The Overview Module is accessible from the "Fundamental Leadership Goal" lecture

Overview of Self, Business and People Leadership and the Leadership Matrix.

Note: The Resources PDF for The Overview Module is accessible from the "Fundamental Leadership Goal" lecture

Conduct a leadership self-assessment to highlight areas for focused development.

Note: The Resources PDF for The Overview Module is accessible from the "Fundamental Leadership Goal" lecture

Introduction to Self-Leadership

Note: The Resources PDF for The Self-Leadership Module is accessible from this lecture

Your Leadership Challenge: What is your current challenge as a leader?

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

Personal Focus

• Know Yourself, your reactions and general behavioural patterns through a personal focus self-assessment

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

Three methods for finding your personal strengths

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

Evaluate where you focus your time and energy through the prioritization matrix.

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

The ability to bounce back to the ‘Normal You'

• Recover your power & be stronger by training yourself to respond positively to pressure

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

When individual, group and organizational values are in synch, people will want to do something and achieve great results. Organizations with a strong culture based on shared values outperform other firms - but the place to start is with your own values.

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

Life Purpose

• What do you love to do?

• Who do you do it for?

• How do they benefit as a result of what you do for them?

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

Your Leadership Philosophy

• What are the values that guide your decisions?

• How do you handle mistakes, disappointments, setbacks?

• How much do people trust you, and trust each other?

• How good are you at sharing credit and saying thank you?

Note: The Resources PDF for The Self-Leadership Module is accessible from the "Self-Leadership Introduction" lecture

Where are you now on the Leadership Matrix? Where do you want to be in 3 months from now, 1 year from now? - And what actions will you take to get there?

(note: the downloadable PDF is also accessible in the Wrap-up segments for Business, People Leadership - but you only need to download one copy)

Introduction to Business-Leadership

Note: The Resources PDF for The Business-Leadership Module is accessible from this lecture

Vision & Mission

• What you do and why you do it

• Vision vs Mission: What’s the Difference?

• Setting Your Vision as a Team

• Team Not Connected to the Vision? What you can do.

Note: The Resources PDF for The Business-Leadership  Module is accessible from the "Business Leadership - Introduction" lecture

Link Team & Organizational Objectives

• "Line of Sight" - Overall objectives for your company, your business unit and your dept./team

• Developing business ideas through Business Trend Analysis, Brainstorming Categories

• How “SMART” are your Objectives?

Note: The Resources PDF for The Business-Leadership  Module is accessible from the "Business Leadership - Introduction" lecture

Build a Strong Organization Through “7R”

• Right Person, Right Position, Right Time, Right Capability, Right Mindset, Right Organization, Right Cost

• “Are the best people in the most important/impactful Roles?”

Note: The Resources PDF for The Business-Leadership Module is accessible from the "Business Leadership - Introduction" lecture

Develop Organizational Capability

• “Do we have the right capabilities to achieve our objectives?”

• Succession Planning - an introduction.

• Common Organizational Structures

• Evaluation people-related organizational costs

Note: The Resources PDF for The Business-Leadership Module is accessible from the "Business Leadership - Introduction" lecture

Doing the Right Thing at the Right Time for the Right Reasons, by:

• Focusing on the objectives of the company, organization, team

• Focusing on important priorities

• Saying "No" to unnecessary tasks / activities

Note: The Resources PDF for The Business-Leadership Module is accessible from the "Business Leadership - Introduction" lecture

Performance Conversations

• Manage individual performance through on-going "Performance Conversations”

• Discussing Goals and Projects

• A 3-step technique for more difficult conversations

Note: The Resources PDF for The Business-Leadership Module is accessible from the "Business Leadership - Introduction" lecture

Where are you now on the Leadership Matrix? Where do you want to be in 3 months from now, 1 year from now? - And what actions will you take to get there?

(note: the downloadable PDF is also accessible in the Wrap-up segments for Self, People Leadership - but you only need to download one copy)

Build Trust

• Improving Trust with people around you.

• People who trust you and what you did to create trust

• People who you want to trust you more - what's missing?

• How to build trust

Note: The Resources PDF for The People-Leadership Module is accessible from this lecture

Building trust through Transparent Decision Making

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

Encourage & Empower

• Empowering people to make decisions, solve problems and improve performance.

• Delegating is possibly the most important thing you can do to become a more effective leader. It will help your direct reports to grow, and will also help you to grow as a leader. Overall, delegating effectively will help you to get results through people, instead of doing it all yourself.

• Delegation self-assessment.

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

One-on-One Development Conversations

• Set regular 1:1 meetings to discuss personal engagement, progress to goals/projects, career & learning

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

Give Feedback

• Giving both positive & corrective feedback.

• Giving the right feedback in the right way.

• Handling more complex/ challenging feedback situations.

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

Coaching is used in one-on-one interactions. The purpose is always to “expand the perspective” of the other person and support them in developing greater competence and commitment. The goal of the Coach is to get the Coachee to come up with their own answers, rather than giving them instructions on how to solve the issues at hand.

GROW

• Establish the Goal

• Examine Current Reality

• Explore Options

• Establish the Will

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

• An example of a leader coaching a manager on a 360 survey result, where some of the rater inputs are quite different from the manager's own input - i.e., the manager rates himself highly on "Encourages and Empowers Others", but his team do not!

• An example of a manager coaching an individual contributor who is dealing with some personal challenges encountered during a change leadership project.

Summary of the GROW method

• The most important factor is how you think about your ability to handle pressure – to turn a ‘Threat’ into a ‘Challenge.’

• Positive Coaching helps you to help other people to do this

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

• Before moving on to High-Performing Teams, here's an example coaching session combining  elements of the GROW method with Positive Coaching - where the leader is coaching an individual contributor who is unsure about making a career move.

  
  

Definitions of what constitutes a 'High-Performing Team' may vary between individual managers and leaders. In this section, we’ll focus on techniques and tools that you can use to create a Highly-Engaged and High-Performing Team - However you define that!

• Team effectiveness assessment and action planning

• Using GROW with your team

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

Activities for building High-Performing teams:

• Align to the Vision

• Align to Objectives

• Individual and Team Values

• What Kind of Leader is the Team Looking For?

• Story of Our Team

Note: The Resources PDF for The People-Leadership Module is accessible from the "Create a High-Trust Environment" Lecture

Where are you now on the Leadership Matrix? Where do you want to be in 3 months from now, 1 year from now? - And what actions will you take to get there?

(note: the downloadable PDF is also accessible in the Wrap-up segments for Self, Business Leadership - but you only need to download one copy)

Thank you for completing this course!