Stress Management: Guide to Emotional Resilience in Business

This practical activity will give you some insights into your emotional resilience and how your view compares with how other people view your resilience.

It will help you to put a plan of action in place that you can assess and review with how you are working to manage stress over a period of six months.

If you are going to get the most out of this course, it is important that you complete this exercise!

(I know that it is very easy to ignore this but you will not develop your self-awareness from just watching the video lectures!)

Everyone has to cope with the stresses and strains of everyday life.  Within this lecture, we look at how the stresses and strains of everyday life impact upon us.

The way that we react to stressful situations helps to define our resilience.  This lecture looks at what happens with increasing stress.

Taking risks is important in developing resilience and we look at how you can view risk to work on your resilience.

Too little challenge is as stressful as too much.  We need a certain amount of stress to be challenged.  It is all about getting the balance right.

Constant change can be stressful, so within this lecture we look at ways that change can be anticipated and planned for.

Change can be a really valuable, exciting opportunity with the right approach.  It can help to develop your leadership potential. 

Before considering anyone else’s emotions, you need to be aware of your own emotions.  This lecture covers behaving in a way that your emotions don’t cause damage to yourself and to others. 

This lecture gives an overview of John Fisher's Process of Transition curve, which covers the emotional pathway experienced when dealing with significant change.   

You can download and print off a copy of the Personal Transition through Change curve, which is included as a PDF with this lecture. 

Can I cope?

The first phase of a transition through change is anxiety. Why does anxiety occur and how can you help people anxious about change?

At last something is going to change!

People experience happiness about change in the initial stages. Why is this and what does it mean?

Change? What change?

People often go into denial during change. How does this occur and what can be done about it?

Who's at fault, you or me?

Anger is expressed in change in a variety of ways. This lecture looks at the types of anger and how to work with anger.

I'm off! This isn't for me!

This lecture looks at when disillusionment occurs in change and what can be done about it.

Who am I?

Depression or despair can be the longest and deepest emotional stage of the change process.  This lecture looks at depression and despair and how to work with this emotion.

I am going to make this work if it kills me!

People may become quite hostile during change. When does this occur and how can you help others stuck in this phase?

I can see myself in the future.

Gradual acceptance means that emotionally the change is being accepted and adjustments are being made.

This can work and be good.

In this phase you are starting to feel good about yourself again and are making the right choices.  How can you help others in this phase?

This short lecture covers the necessary things that you need to do around your health and well-being to help you develop your emotional resilience.

Where does the concept of resilience originate from?  In fact, resilience is a metaphor.  Realising this will give you some startling insights in your comprehension of resilience and it's characteristics.

Recent publications around reactions to change and environment are challenging our views on resilience.  This lecture looks at the idea of anti-fragility.

Resilience is less about who you are and more about how you think.

This lecture covers details of characteristics of your capacity to adapt to situations.  It takes the information from the original research paper on the Resilience Engine® model by Jenny Campbell (LIFETIMESWORK).

Resilience is all about having an ability to avoid getting into challenging situations, and being energy efficient.  This lecture looks at the HeartMath Resilience Model.

This lecture covers what needs to happen to make your levels of resilience increase.

Within this lecture, we look at what happens to you physiologically within your body as a reaction to stress.

This lecture covers what goes on within your brain as we learn more about the neuroscience of resilience.

Emotions are mental and physiological states associated with a wide variety of feelings, thoughts and behaviours.  There is intelligence in emotions, and intelligence can be brought to emotions.

How your view of perfectionism can impact upon how you engage with the world.

How your view around optimism can impact upon how resilient you are.

This lecture looks at how your acceptance and adaptability to change can impact upon how resilient you are.

Mindfulness is a technique that is being increasingly recognised as having value in developing resilience.

Building resilience is often only really considered when people think about the idea of resilience - looking to become more resilient.  This lecture looks at what happens when you are faced with too much resilience.

This lecture covers what you can do when working with too much resilience.

This video investigates a dark side to resilience exploring how reactions to overcoming adversity or the pressure to be constantly strong can be harmful.  This might even dismiss valid concerns and lead to burnout.

Coaching is a good intervention that can be used to support the development of resilience.

This lecture looks at the strategy of feeling in control. It covers the emotions that drain and the emotions that facilitate feeling in control and includes some hints and tips.

This lecture looks at the strategy of creating a personal vision. It covers the emotions that drain and the emotions that facilitate creating a personal vision and includes some hints and tips.

This lecture looks at the strategy of being flexible and adaptable. It covers the emotions that drain and the emotions that facilitate being flexible and being adaptable and includes some hints and tips.

This lecture looks at the strategy of getting organised. It covers the emotions that drain and the emotions that facilitate getting organised and includes some hints and tips.

This lecture looks at the strategy of solving problems. It covers the emotions that drain and the emotions that facilitate problem solving and includes some hints and tips.

This lecture looks at the strategy of getting connected. It covers the emotions that drain and the emotions that facilitate getting connected and includes some hints and tips.

This lecture looks at the strategy of being socially competent. It covers the emotions that drain and the emotions that facilitate being socially competent and includes some hints and tips.

This lecture looks at the strategy of being proactive. It covers the emotions that drain and the emotions that facilitate being proactive and includes some hints and tips.

What does it mean to be a resilient team and how can a resilient team be developed?

Resilient teams — different from resilient individuals — have four things in common.  This lecture covers these four things in detail.

Team leaders and managers can increase their teams’ resilience by making sure they are working to develop the four attributes.

The key moments to do this are - before the challenges arise, during an adverse event, and after the difficulties have subsided.  These moments are explored in this lecture.

This lecture looks at how you can go about strengthening resilience in other people.

Here are some strategies that can be considered to empower teams and build resilience.

What is it that makes an organisation resilient?

VUCA is an acronym often used to describe the volatility, uncertainty, complexity and ambiguity of general conditions and situation.  In this lecture we look at how VUCA can be used when working with an organisation's resilience.

This lecture looks at the capacity of individuals and organisations to work with and manage VUCA.

This lecture focuses on building the right structures and processes in order to develop resilience in organisations.

This lecture explores how resilience empowers individuals and organisations to adapt, thrive, and maintain human-centred values in an AI-driven future.

This final lecture sums up resilience as a paradox that will help you with understanding your resilience better.

This is a practical activity to conclude this course on emotional resilience. It requires you to consider your goals and objectives for taking the course that you set for yourself at the beginning of the course.

These Lightbulb Moments resource cards have been created to provide you with handy reminders of key points around topics covered within the course.