Name: Supply Chain Management: Master Production Scheduling
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Created byPhilip Park

Last updated 7/2023

English

What you'll learn

Understand Core Concepts: Define and understand key operations management concepts such as inventory management, material requirements planning, and purchasing
Understand Core Concepts: Distinguish between different manufacturing environments, such as Make to Order and Make to Stock.
Inventory Management Mastery: Develop the skills to maintain and analyze inventory records accurately.
Inventory Management Mastery: Understand and apply inventory classification methods such as ABC analysis.
Inventory Management Mastery: Calculate and set reorder points and safety stock levels to optimize inventory.
Proficiency in Material Requirements Planning (MRP): Understand the principles and benefits of MRP.
Proficiency in Material Requirements Planning (MRP): Interpret and analyze part-level MRP and understand how it contributes to production planning.
Proficiency in Material Requirements Planning (MRP): Introduction to MRP development
Business Process Redesign Skills: Map existing business processes and identify areas for improvement.
Business Process Redesign Skills: Understand tools and techniques such as process mapping, and voice of the customer
Soft Skills Development: Develop business communication skills tailored to different audiences and scenarios.
Soft Skills Development: Understand and apply change management strategies.
Soft Skills Development: Cultivate emotional intelligence to work effectively within a team and demonstrate leadership.
Application and Practice: Apply learned concepts to real-life scenarios and case studies. Engage with hands-on activities and simulations to solidify concepts
Preparation for Certification: Prepare for professional certifications such as APICS CPIM by understanding exam content and practicing with sample questions.

Course content

10 sections • 67 lectures • 4h 0m total length

Introduction3:15
After this lecture, students will be able to:
Understand the complexity of the manufacturing process.
Comprehend the importance of a business systems approach in managing the various elements in manufacturing.
Identify the elements involved in manufacturing such as costs, quality, and timelines.
Introduction to Business Systems Manufacturing Quiz
Types of Manufacturing3:40
After this lecture, students will be able to:
Differentiate between Make to Order, Make to Stock, and Continuous Production.
Understand the applicability and suitability of different manufacturing types.
Evaluate which manufacturing type is suitable for different kinds of products, including smartphones.
Types of Manufacturing Quiz
Key Concepts in Manufacturing3:14
After this lecture, students will be able to:
Understand the concept of Bill of Materials and its importance in the manufacturing process.
Comprehend the role of Routers in defining the sequence of operations.
Realize the significance of accuracy in the Bill of Materials and the potential consequences of errors.
Key Concepts in Manufacturing Quiz
Times & Work Centers3:34
After this lecture, students will be able to:
Understand different time categories in manufacturing including Setup Time, Run Time, Wait Time, and Move Time.
Comprehend the concept of Work Centers and their role in manufacturing.
Understand the significance of minimizing Wait Time and Move Time for efficiency.
Times and Work Centers Quiz
Outside Manufacturing Processes3:06
After this lecture, students will be able to:
Understand the concept of collaborating with external suppliers for specialized operations.
Evaluate scenarios where outside manufacturing processes can be advantageous and disadvantageous.
Assess the implications of external collaborations on the manufacturing process.
Outside Manufacturing Processes Quiz
Capacity Planning / Machine Learning3:06
After this lecture, students will be able to:
Understand the role of historical data in capacity planning.
Comprehend the applications of machine learning in predictive maintenance, demand forecasting, and production schedule optimization.
Recognize the potential of data analytics and machine learning algorithms in answering critical manufacturing questions.
Capacity Planning / Machine Learning Quiz
The Holistic View in Manufacturing3:12
After this lecture, students will be able to:
Understand the importance of integrating various components in manufacturing through a business systems approach.
Recognize how a holistic view contributes to an efficient and optimized manufacturing process.
Comprehend how this integration can contribute to a company’s competitiveness in the market.
The Holistic View in Manufacturing Quiz

Fundamentals of Purchasing and Procurement - Optimizing Acquisition of Goods and2:55
After this lecture, students will be able to:
Understand the basic concept of purchasing and procurement.
Recognize the importance of optimizing the acquisition of goods and services.
Fundamentals of Purchasing and Procurement Quiz
What are Purchasing and Procurement? Definitions and Distinctions2:58
After this lecture, students will be able to:
Define purchasing and procurement.
Distinguish between purchasing and procurement.
Understand situations where the distinction is critical.
What are Purchasing and Procurement Quiz
The Primary Objectives of Purchasing Activities2:44
After this lecture, students will be able to:
Identify the primary objectives of purchasing.
Understand the consequences when these objectives are not met.
The Primary Objectives of Purchasing Activities Quiz
Supplier Identification and Selection - Finding the Right Suppliers2:46
After this lecture, students will be able to:
Understand the importance of supplier identification and selection.
Conduct supplier evaluations, background checks, and acquire multiple quotes.
Comprehend how supplier selection impacts the success of a project or product.
Supplier Identification and Selection - Finding the Right Suppliers Quiz
Negotiation and Contracting - Securing Favorable Terms and Contract Elements2:46
After this lecture, students will be able to:
Recognize the importance of negotiation in procurement.
Understand key contract elements such as prices, payment terms, and delivery schedules.
Appreciate how strong negotiation skills can lead to long-term savings and benefits.
Negotiation and Contracting - Securing Favorable Terms & Contract Elements Quiz
Receiving, Inspection, and Payment - Ensuring Quality and Completing Transaction2:46
After this lecture, students will be able to:
Understand the steps involved in receiving, inspecting, and paying for goods.
Recognize the importance of ensuring quality.
Understand the importance of ongoing supplier relationship management.
Receiving, Inspection, and Payment Quiz
Upholding Integrity in Procurement - Ethical and Compliant Procurement Practices2:50
After this lecture, students will be able to:
Understand the importance of conducting procurement ethically.
Recognize the value of transparency.
Appreciate the necessity of compliance with laws and regulations.
Upholding Integrity in Procurement Quiz
Strategic Sourcing and Risk Management - Looking Beyond the Present2:22
After this lecture, students will be able to:
Understand the concept of strategic sourcing and its alignment with business goals.
Analyze spend data and identify and mitigate risks in procurement.
Strategic Sourcing and Risk Management Quiz
Sustainability and Social Responsibility - Beyond Profits2:41
After this lecture, students will be able to:
Understand the importance of sustainability and social responsibility in procurement.
Incorporate sustainability goals and ensure social responsibility in the supply chain.
Sustainability and Social Responsibility Quiz
Purchasing and Procurement Conclusion - Recap and Takeaways2:41
After this lecture, students will be able to:
Summarize key elements of purchasing and procurement.
Reflect on how they can apply these fundamentals in their own roles or businesses.
Purchasing and Procurement Conclusion Quiz

Introduction to Inventory Management3:13
After this lecture, students will be able to:
Understand the impact of global supply chain disruptions on businesses.
Recognize the importance of inventory management strategies during disruptions.
Reflect on how to apply these strategies to weather supply chain disruptions in their own organizations.
Introduction to Inventory Management Quiz
The Importance of Inventory Accuracy3:46
After this lecture, students will be able to:
Explain the significance of inventory accuracy for efficient operations management.
Recognize the impact of inventory accuracy on timely order fulfillment and customer satisfaction.
Reflect on ways to improve inventory accuracy in their own organizations.
The Importance of Inventory Accuracy Quiz
Cycle Counting3:23
After this lecture, students will be able to:
Understand the concept of cycle counting and its purpose in maintaining inventory accuracy.
Determine the appropriate frequency of cycle counting based on inventory types.
Reflect on the impact of cycle counting on overall inventory accuracy.
Cycle Counting Quiz
ABC Classification System3:47
After this lecture, students will be able to:
Comprehend the ABC classification system for inventory prioritization.
Apply the ABC classification system to guide inventory control activities.
Reflect on how ABC classification can optimize resource allocation in their own organizations.
ABC Classification System Quiz
Reorder Points and Safety Stock3:40
After this lecture, students will be able to:
Define and calculate reorder points and safety stock.
Understand the importance of setting appropriate reorder points and safety stock levels.
Reflect on how to effectively manage reorder points and safety stock in their own organizations.
Reorder Points and Safety Stock Quiz
Inventory Management Recap and Looking Forward1:53
After this lecture, students will be able to:
Summarize the key concepts covered throughout the lecture series.
Apply the concepts of inventory accuracy, forecasting, and inventory optimization in their own roles or businesses.
Reflect on the upcoming topic of inventory optimization techniques and their potential impact on their organizations.
Inventory Management Recap Quiz

Introduction to Capacity Management3:40
After this lecture, students will be able to:
Define capacity management.
Understand the primary goal of capacity management.
Explain how effective capacity management contributes to meeting customer demands while optimizing resources.
Introduction to Capacity Management Quiz
Infinite Capacity Planning - Overview4:09
After this lecture, students will be able to:
Define infinite capacity planning.
Understand the pros and cons of infinite capacity planning.
Evaluate scenarios where infinite capacity planning could be beneficial or detrimental.
Infinite Capacity Planning Quiz
Finite Capacity Planning - Overview4:37
After this lecture, students will be able to:
Define finite capacity planning.
Understand the pros and cons of finite capacity planning.
Explain how finite capacity planning can help avoid bottlenecks and improve resource allocation.
Finite Capacity Planning Quiz
Time as a Fundamental Constraint5:13
After this lecture, students will be able to:
Understand that time is an unchangeable and limited resource.
Comprehend the importance of processing times in capacity planning.
Develop strategies for handling high-priority orders that require immediate attention in capacity planning.
Time as Fundamental Constraint Quiz
Demonstrated and Rated Capacity4:37
After this lecture, students will be able to:
Define demonstrated capacity and rated capacity.
Understand the difference between demonstrated and rated capacity.
Explain how understanding these capacities can aid in making more informed scheduling decisions.
Demonstrated and Rated Capacity Quiz
Conclusion: Striking the Balance in Capacity Management4:29
After this lecture, students will be able to:
Summarize the key concepts of capacity management.
Understand the importance of striking a balance between customer demands and resource optimization.
Identify strategies for ensuring that capacity management is adaptable to changing demands and constraints.
Striking the Balance in Capacity Management Quiz

Navigating the Supply-Demand Seas: Chart Your Course with MRP3:32
After this lecture students will be able to,
Understand the purpose and importance of MRP in managing materials for production.
Introduction to MRP Quiz
Material Requirements Planning Defined4:22
After this lecture,
Define Material Requirements Planning (MRP) and its purpose in production management
Understand the role of MRP in managing and coordinating materials for production
Explain how MRP balances supply and demand for a company's products
Recognize the importance of MRP in ensuring the right quantities of materials are available at the right time
Comprehend the significance of MRP in optimizing production schedules and minimizing excess inventory.
MRP Defined Quiz
The Core of MRP: Supply and Demand4:01
After this lecture students will be able to,
Understand the importance of supply and demand in MRP
Explain how MRP helps balance supply and demand
Identify the potential bottlenecks in the production process
Recognize the role of Part-Level MRP in managing individual components
Comprehend the significance of optimizing production schedules in MRP
The Core of MRP Quiz
Diving into Component MRP3:17
After this lecture students will be able to,
Understand the significance of Part-Level MRP in managing individual components
Explain how Part-Level MRP helps prevent bottlenecks in the production process
Recognize the role of the Bill of Materials (BOM) in component-level planning
Comprehend how Part-Level MRP contributes to optimizing production schedules
Apply Part-Level MRP principles in analyzing and managing materials for production
Diving into Component MRP Quiz
MRP in Action3:30
After this lecture, students will be able to:
Apply Material Requirements Planning (MRP) principles in practical scenarios
Understand the step-by-step process of using MRP in real-world situations
Identify the key considerations and best practices for successful MRP implementation
Analyze and interpret MRP outputs for effective decision-making
Implement MRP to navigate supply and demand challenges in their own operations
MRP in Action Quiz

Introduction to Mastering the Order to Production Journey3:17
After this lecture, students will be able to:
Understand the importance and role of sales orders in the production process.
Generate work orders from sales orders, considering the Bill of Materials and routings.
Comprehend the significance of purchase orders in filling material or service gaps.
Identify the impacts of delayed or incorrect purchase orders on production schedules and customer satisfaction.
Apply insights to optimize the order-to-production journey in their organization, streamlining operations and increasing efficiency.
Introduction to Order to Production Quiz
The Sales Order Process - Transforming Quotes into Sales Orders4:09
After the this lecture, students will be able to:
Understand the concept and importance of sales orders in the order-to-production journey.
Recognize the significance of accurately representing customer requirements in sales orders.
Understand the role of effective communication in the sales order process.
Recognize the impact of accurate sales orders on the overall production process and customer satisfaction.
Analyze and evaluate the effectiveness of the sales order process in their own organizational context.
The Sales Order Process Quiz
Work Order Generation - From Sales Orders to Work Orders4:01
After this lecture, students will be able to:
Understand the process of generating work orders from sales orders in the order-to-production journey.
Comprehend the significance of clear communication and task representation in work orders.
Identify the impact of accurate work orders on production efficiency and resource utilization.
Evaluate the effectiveness of the work order generation process in their organization.
Work Order Generation Quiz
The Role of Purchase Orders - Filling the Gaps with Purchase Orders5:03
After this lecture, students will learn:
The significance of purchase orders in the order-to-production journey and the role they play in filling gaps in materials or services.
The potential impacts of delayed or incorrect purchase orders on the production schedule and customer satisfaction.
The importance of effective communication and collaboration with vendors in managing purchase orders.
How accurate purchase orders contribute to optimized production planning, resource allocation, and inventory management.
The role of technology and automation in streamlining the purchase order process and enhancing efficiency.
The Role of Purchase Orders Quiz
Mastering the Journey4:21
After this lecture, students will be able to:
Understand the interconnected nature of sales orders, work orders, and purchase orders in the order-to-production journey.
Recognize the importance of mastering each step in the journey for streamlining operations and increasing efficiency.
Identify potential challenges and risks that can arise from poor coordination between sales, work, and purchase orders.
Apply insights gained from the lecture series to optimize the order-to-production journey in their organization.
Streamline operations by improving the accuracy and efficiency of sales orders, work orders, and purchase orders.
Evaluate and improve the overall efficiency of the order-to-production process.
Mastering the Journey Quiz
Order to Production Conclusion1:46
After the Order to Production conclusion slide, students will be able to:
Understand the holistic view of the order-to-production journey and its importance in operational efficiency.
Recognize the interconnectedness and interdependencies between sales orders, work orders, and purchase orders.
Identify potential challenges and risks that can arise in each stage of the order-to-production journey.
Evaluate and analyze the effectiveness of the order-to-production process in their own organization.
Communicate and collaborate effectively with stakeholders involved in the order-to-production journey.
Foster a culture of continuous improvement and operational excellence in the organization.
Order to Production Conclusion Quiz

Introduction to Order Management3:03
After the this lecture, students will be able to learn:
The significance of managing sales orders, work orders, and purchase orders efficiently.
The key elements of sales orders, work orders, and purchase orders.
The metrics used to measure order management performance, such as order-to-ship time and on-time delivery rate.
The benefits of optimizing the sales order process for better customer relationships.
How efficient work order management impacts production timelines and product quality.
The purpose and key elements of purchase orders in the procurement process.
How streamlined purchase order processes can minimize supply chain disruptions.
Introduction to Order Management Quiz
Sales Orders - Purpose and Key Elements4:00
After this lecture students will be able to learn:
The key elements that are typically included in a sales order, such as the sales order number, customer details, product description, quantity, price, and delivery date.
The importance of accurate and clear information in sales orders to ensure smooth order processing and fulfillment.
The significance of sales orders in confirming pricing, quantities, and delivery dates agreed upon with customers.
The role of sales orders in facilitating customer satisfaction by providing a formalized record of the sale and confirming the customer's requirements.
The connection between sales orders and metrics such as order-to-ship time and on-time delivery rate in assessing order management performance.
Sales Order - Purpose and Key Elements Quiz
Work Orders - Purpose and Key Elements5:22
After studying this lecture, students will be able to learn:
The key elements typically included in a work order, such as the work order number, product specifications, bill of materials, routing, quantity, and due date.
The importance of accurate and detailed information in work orders to ensure efficient and smooth workflow within the manufacturing process.
The significance of work orders in coordinating and allocating resources effectively for manufacturing operations.
The connection between work orders and metrics such as first pass yield and order lead time in evaluating manufacturing performance and quality.
The integration of work orders with other types of orders, such as sales orders and purchase orders, for seamless coordination and improved internal operations.
Work Orders - Purpose and Key Elements Quiz
Purchase Orders - Purpose and Key Elements5:04
After this lecture, students will be able to:
Identify the key elements typically included in a purchase order, such as the purchase order number, vendor details, product description, quantity, price, delivery date, and terms and conditions.
Recognize the importance of accurate and detailed information in purchase orders to ensure smooth procurement processes and supplier relationships.
Recognize the impact of streamlined purchase order processes in minimizing supply chain disruptions.
Understand the connection between purchase orders and metrics such as order lead time and order accuracy rate in evaluating procurement performance.
Purchase Orders - Purpose and Key Elements Quiz
Integrating Order Management for Success4:01
After this lecture, students will be able to:
Recognize the benefits of harmonizing sales orders, work orders, and purchase orders for efficient operations.
Understand how integration between different types of orders leads to improved coordination and collaboration among departments and teams.
Grasp the importance of accurate and timely information flow in integrated order management systems.
Recognize the connection between integration and metrics used to measure order management performance, such as order accuracy rates and order lead time.
Integrating Order Management for Success Quiz

Introduction to Master Production Scheduling0:43
After this lecture, students will be able to:
Define Master Production Scheduling (MPS) and its importance in production planning.
Understand how MPS aligns production with demand and utilizes resources efficiently.
Explain the key elements involved in planning and managing production.
Identify the potential consequences of inaccurate inventory or capacity data.
Recognize the significance of communicating feasible dates to the sales team.
Comprehend the role of the Master Scheduler in the MPS process.
Introduction to Master Production Scheduling Quiz
What is Master Production Scheduling3:25
After the this lecture, students will learn:
The definition and purpose of Master Production Scheduling (MPS).
How MPS aligns production with demand and optimizes resource utilization.
The crucial role of accurate inventory and capacity analysis in production efficiency.
The responsibilities and significance of the Master Scheduler in the MPS process.
The impact of inaccurate inventory or capacity data on production operations.
The process flow of Master Production Scheduling and its integration with sales and manufacturing.
What is Master Production Scheduling Quiz
The Importance of Accuracy in Inventory & Capacity3:55
After this lecture, students will learn:
The significance of accurate inventory analysis in managing stock levels and preventing over commitment.
The role of accurate capacity analysis in optimizing resource utilization and production planning.
How accurate inventory and capacity data contribute to efficient production processes and reduced lead times.
The impact of inaccurate inventory or capacity data on production efficiency and customer satisfaction.
How accuracy in inventory and capacity analysis supports effective decision-making and resource allocation.
The benefits of accurate inventory and capacity management in improving customer service and maintaining competitiveness in the market.
The Importance of Accuracy in Inventory & Capacity Quiz
The Master Production Scheduling Process Flow3:59
After the "The Master Production Scheduling Process Flow" lecture, students will learn:
The sequential steps involved in the Master Production Scheduling (MPS) process.
The responsibilities of the Master Scheduler in analyzing scheduling requests and creating planned orders.
The impact of effective process flow on reducing lead times and increasing customer satisfaction.
The role of the Master Scheduler in maintaining consistency and streamlining the MPS process.
The integration between sales, manufacturing, and purchasing departments in the execution of the MPS process.
The interplay between planned orders, work orders, and the overall production execution.
The Master Production Scheduling Process Flow Quiz
The Role of the Master Scheduler5:17
After the this lecture, students will learn:
The responsibilities and key functions of the Master Scheduler in the production planning and scheduling process.
The importance of accurate inventory and capacity analysis in the role of the Master Scheduler.
The role of the Master Scheduler in creating and analyzing planned orders based on customer demand and available resources.
The significance of effective communication and coordination with sales, manufacturing, and purchasing teams.
How the Master Scheduler plays a crucial role in aligning production schedules with customer requirements and delivery timelines.
The need for consistency and maintaining standardized processes in the role of the Master Scheduler.
The role of the Master Scheduler in identifying and resolving potential bottlenecks or constraints in the production process.
The evolving role of the Master Scheduler in the context of advancements in technology, automation, and data-driven decision-making.
The Role of the Master Scheduler Quiz
Achieving Organizational Visibility and Efficiency4:38
After the lecture, students will learn:
The importance of process standardization in achieving organizational visibility and efficiency.
How process standardization can lead to consistent and predictable outcomes, reducing errors and improving productivity.
The impact of reducing dependencies on individual personnel on operational efficiency and continuity.
How process standardization supports effective resource allocation and capacity planning.
The role of organizational visibility in identifying bottlenecks, inefficiencies, and areas for improvement.
Achieving Organization Visibility and Efficiency Quiz
Master Production Scheduling Conclusion4:18
After this slide, students will have learned:
A comprehensive overview of the key concepts and topics covered in the lecture series on Master Production Scheduling.
The fundamental understanding of Master Production Scheduling and its central role in production efficiency.
The importance of accuracy in inventory and capacity analysis to avoid overcommitment, optimize resources, prioritize effectively, reduce lead times, and increase customer satisfaction.
The process flow involved in Master Production Scheduling, including the roles of the sales team, Master Scheduler, and execution departments.
The significance of communicating feasible dates to the sales team and the potential impact of missing this step.
The role of the Master Scheduler in analyzing inventory and capacity constraints, streamlining production processes, and ensuring consistency in the scheduling process.
The benefits of process standardization in achieving organizational visibility and efficiency, along with the potential drawbacks.
The key takeaways and lessons learned from the lecture series, including the application of these concepts in real-world work environments.
Master Production Scheduling Conclusion Quiz

Introduction Business Process Redesign (BRD)2:20
After the this lecture, students will be able to:
Understand the concept and significance of Business Process Redesign (BPR).
Explain the strategic approach of BPR in rethinking and improving business processes.
Recognize the benefits of BPR in terms of performance, efficiency, and customer satisfaction.
Identify the need for transformative change rather than incremental improvements.
Reflect on the relevance of BPR in today's rapidly evolving business landscape.
Consider potential areas within their own organizations that could benefit from BPR.
Introduction to Business Process Redesign Quiz
Business Process Redesign Defined2:49
After this lecture, students will be able to:
Define Business Process Redesign (BPR) and its strategic approach.
Understand the importance of BPR in improving performance, efficiency, and customer satisfaction.
Identify the key objectives of BPR in terms of rethinking and fundamentally changing processes.
Recognize the benefits of BPR in driving innovation and efficiency within organizations.
Reflect on and identify potential processes within their own organizations that could benefit from a redesign.
Business Process Redesign Quiz
Process Mapping and Analysis3:04
After completing this lecture, students will be able to:
Understand the concept and purpose of process mapping in Business Process Redesign (BPR).
Identify various techniques and tools used in process mapping, such as flowcharts, swimlane diagrams, and process flow diagrams.
Create visual representations of current processes using process mapping techniques.
Analyze process maps to identify bottlenecks, redundancies, and areas for improvement.
Apply process mapping techniques to their own organization's processes to gain insights and identify areas for process redesign.
Recognize the benefits of process mapping in driving efficiency, clarity, and continuous improvement within organizations.
Process Mapping and Analysis Quiz
Voice of the Customer (VOC)3:22
After the this lecture, students will be able to:
Understand the importance of gathering and analyzing customer feedback and data in the business context.
Foster a customer-centric mindset and culture within their organization.
Understand the linkage between VOC and continuous improvement in driving organizational success.
Engage with customers and stakeholders to actively gather feedback and build stronger relationships.
Voice of the Customer Quiz
Six Sigma and Lean Principles4:26
After the this lecture, students will be able to:
Understand the concept and principles of Six Sigma methodology.
Recognize the importance of reducing process variation and defects to improve quality.
Appreciate the impact of Six Sigma on organizational performance, customer satisfaction, and bottom-line results.
Foster a culture of continuous improvement and data-driven decision-making within their organization.
Six Sigma and Lean Principles Quiz
ERP Systems as Catalysts in BPR5:35
After this lecture, students will be able to:
Understand the concept and benefits of Enterprise Resource Planning (ERP) systems in business process redesign.
Recognize the importance of integration and standardization offered by ERP systems in streamlining business processes.
Evaluate the benefits and challenges of implementing ERP systems in organizations.
Recognize the role of ERP systems in enabling process automation and improving operational efficiency.
Appreciate the significance of user training and change management when implementing ERP systems.
Utilize ERP systems to optimize resource allocation, improve supply chain management, and enhance customer satisfaction.
ERP Systems as Catalysts in BPR Quiz
Business Process Redesign Conclusion4:08
After the Recap lecture, students will learn the following:
Consolidate their understanding of the key points discussed throughout the lecture series on Business Process Redesign (BPR).
Recap the fundamental concepts, methodologies, and best practices covered in previous lectures.
Review the importance of BPR in driving innovation, efficiency, and organizational performance.
Gain a holistic view of how different components of BPR, such as process mapping, stakeholder engagement, change management, and technology integration, work together to achieve successful process redesign.
Reflect on how they can leverage BPR principles and tools to initiate positive change and drive continuous improvement within their organizations.
Understand the significance of maintaining momentum in BPR initiatives and adapting to emerging challenges and opportunities.
Foster a culture of collaboration, learning, and innovation within their organizations by sharing insights and lessons learned from the BPR journey.
Develop an action plan for applying the knowledge and skills gained from the lecture series to real-world BPR initiatives.
Business Process Redesign Conclusion Quiz

The Power of Soft Skills in Business2:50
After the this lecture, students will learn:
The significance of soft skills in professional life
How to enhance communication, change management, and emotional intelligence
Strategies for tailoring communication style to different audiences
Handling rejection, divergent opinions, and conflicts constructively
The role of inspirational leadership in fostering collaboration and innovation
The importance of professionalism, seeking understanding, and focusing on the greater good
Techniques for active listening and leveraging non-verbal communication
How to develop written communication skills with clarity and structure
The impact of empathy in building strong relationships
The key to staying motivated and focused during challenges and setbacks
The Power of Soft Skills in Business Quiz
Business Communication3:34
After the this lecture, students will be able to:
Understand the importance of clear and concise communication in the business context.
Recognize the value of active listening and its role in building rapport and understanding perspectives.
Tailor their communication style to different audiences and situations.
Identify the impact of effective business communication on relationships, teamwork, and problem-solving.
Avoid common communication pitfalls, such as using jargon or complex language.
Appreciate the significance of feedback and continuous improvement in enhancing communication skills.
Incorporate the principles of business communication in their professional interactions to achieve better outcomes.
Business Communication Quiz
Change Management3:34
After the Change Management lecture, students will learn:
The importance of understanding stakeholder concerns and motivations in managing change effectively.
The significance of flexibility and adaptability in navigating and leading through change.
Techniques for conducting stakeholder analysis to identify and address potential challenges during the change process.
The role of inclusive decision-making in gaining stakeholder buy-in and support.
How to handle resistance to change and address conflicts constructively.
The impact of change management on organizational growth and success.
The value of continuous feedback and adjustment in change management efforts.
The skills and mindset required to lead and facilitate change successfully.
The role of change management in creating a positive and resilient organizational culture.
Change Management Quiz
Emotional Intelligence3:34
After the this lecture, students will learn:
The importance of self-awareness in understanding and managing their own emotions.
The role of motivation in inspiring and driving oneself and others towards goals.
The impact of emotional intelligence on interpersonal relationships and teamwork.
The value of emotional intelligence in conflict resolution and handling difficult conversations.
The significance of emotional intelligence in leadership and influencing others positively.
The connection between emotional intelligence and personal well-being and resilience.
The application of emotional intelligence in various professional contexts, such as customer service, negotiations, and teamwork.
Emotional Intelligence Quiz
Tailoring Communication Style3:52
After this lecture, students will learn:
The importance of audience analysis in effective communication.
Techniques for understanding audience preferences, backgrounds, and needs.
The significance of clarity, simplicity, and relevance in tailored communication.
The impact of tailored communication on audience engagement and understanding.
The role of feedback in refining and improving communication for specific audiences.
Practical approaches for tailoring communication in various professional settings.
The value of empathy and active listening in understanding and connecting with diverse audiences.
The benefits of inclusive and inclusive communication that considers and respects diverse perspectives.
Tailoring Communication Style Quiz
Handling Rejection or Divergent Opinions3:34
After the this lecture, students will learn:
The importance of professionalism in responding to rejection or divergent opinions.
Strategies for not taking rejection or differing opinions personally and remaining composed.
The value of seeking understanding by actively listening and empathizing with others' perspectives.
Techniques for managing emotions and staying focused during challenging situations.
The significance of maintaining a positive and constructive attitude when facing rejection or differing opinions.
The role of effective communication in addressing concerns and finding common ground.
The importance of focusing on the greater good and considering the organization's goals and objectives.
The benefits of open-mindedness and willingness to learn from different perspectives.
How to turn rejection or divergent opinions into opportunities for growth, learning, and innovation.
Handling Rejection or Divergent Opinions Quiz
Leadership and Teamwork4:06
After this lecture, students will learn:
The qualities and characteristics of inspirational leadership.
Strategies for inspiring and motivating teams with a clear vision and purpose.
The importance of effective communication and active listening in leadership.
Techniques for fostering collaboration and inclusive decision-making within teams.
Conflict resolution skills to handle conflicts constructively and maintain positive team dynamics.
The role of empathy and emotional intelligence in building strong relationships with team members.
The impact of leadership on team performance and overall organizational success.
Practical approaches for leading and managing diverse teams.
The value of empowering and developing team members' skills and talents.
How to balance individual and team goals to create a harmonious work environment.
Leadership and Teamwork Quiz
The Key to Professional Success4:01
After this lecture, students will learn:
The fundamental role of soft skills in navigating the business world.
The importance of effective communication, change management, and emotional intelligence in achieving professional success.
Strategies for developing and enhancing soft skills to unlock personal and career growth.
The impact of soft skills on building strong relationships and fostering collaboration in the workplace.
Techniques for tailoring communication to different audiences and understanding their preferences.
How to handle rejection, divergent opinions, and conflicts professionally and constructively.
The qualities and characteristics of inspirational leadership and its impact on team and organizational success.
The value of teamwork, collaboration, and inclusive decision-making in achieving collective goals.
The significance of self-awareness, empathy, and self-regulation in managing emotions and building positive relationships.
The benefits of continuous learning, adaptability, and embracing change in a dynamic professional environment.
The Key to Professional Success Quiz

Requirements

A minimum of a high school diploma or equivalent is typically required, but some foundational knowledge in business, statistics, or supply chain can be beneficial.
Understanding of basic mathematics and statistics is important, as the course may involve analyzing data and solving quantitative problems.
Basic computer skills are essential.
Critical Thinking and Problem-Solving Skills
Familiarity with Business Processes
Willingness to Participate and Collaborate.
Prior Knowledge in Supply Chain Management (Optional): While not mandatory, having prior knowledge in supply chain management can be advantageous for understanding the interconnectedness of operations management within the larger supply chain.

Description

Welcome to a transformative learning experience! This course, based on actual processes within a real-world manufacturing organization, provides a unique opportunity to dive deep into the intricate workings of operations management. The goal is to equip you with practical knowledge and skills that you can apply directly to your professional endeavors.

Over the course of several engaging modules, you'll unravel the complexities of essential concepts like Material Requirements Planning and Master Production Scheduling. We delve into the heart of Business Process Redesign, guiding you through its dynamics and showing you how to optimize its usage.

The course particularly emphasizes the application of cutting-edge data science in operations management, equipping you with the tools and know-how to harness data for more efficient and informed decision-making. Furthermore, you will learn about advanced techniques in capacity management and how to apply these in real-world scenarios.

From defining key concepts, through exploring tools and techniques, to gaining insights on the role of AI in decision-making, each module is designed to offer clear, concise, and comprehensive learning.

This course is not just for operations management professionals or business students; it's also perfect for anyone eager to demystify the manufacturing world and learn practical, applicable skills. So whether you're looking to enhance your current knowledge or explore a new career path, this course will serve as a valuable springboard.

So, embark on this engaging exploration and discover how operations management can enhance efficiency, drive growth, and shape the future of business. Sign up today, and let's start this transformative journey together!

Who this course is for:

Aspiring Operations Managers: Individuals who are looking to build a career in operations management and want to equip themselves with the fundamental knowledge and skills needed in this field.
Supply Chain Professionals: Professionals working in supply chain who want to understand how operations management integrates with other functions in the supply chain, and how to optimize processes and decision-making.
Business Owners and Entrepreneurs: Entrepreneurs and small business owners who need to understand how to effectively manage the operations of their business to ensure efficiency, quality, and customer satisfaction
Management Consultants and Analysts: Those who are in management consulting or analytical roles and need to understand operations management to offer insights and recommendations to clients or employers.
Engineering Professionals: Engineers involved in manufacturing, production, or quality control who need to understand the operations side of the industry.
Project Managers: Professionals managing projects where understanding the operational aspects can lead to more efficient planning and execution of projects.
Professional Certification Candidates: Individuals preparing for professional certifications such as APICS CPIM (Certified in Production and Inventory Management) who need a comprehensive understanding of operations management as part of their exam preparation.
Cross-functional Team Members: Employees in non-operations roles but part of cross-functional teams, where understanding operations management can lead to better collaboration and decision-making.
Career Transitioners: Professionals looking to transition into operations or supply chain roles from unrelated fields and seeking foundational knowledge.
Continuous Improvement Professionals: Individuals involved in process improvement initiatives such as Lean Six Sigma who need to understand operations management to better address efficiency and quality issues.

What you'll learn

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Course content

Introduction to Business System in Manufacturing7 lectures • 23min

Introduction to Purchasing and Procurement10 lectures • 27min

Inventory Management6 lectures • 20min

Introduction to Capacity Management6 lectures • 27min

Material Requirements Planning5 lectures • 19min

Mastering the Order to Production Journey: Sales Orders to Production6 lectures • 23min

Order Management5 lectures • 22min

Master Production Scheduling7 lectures • 26min

Business Process Redesign7 lectures • 26min

Soft Skills8 lectures • 29min

Requirements

Description

Who this course is for: