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Siebel CRM: Upgrade to Siebel 20.x
Rating: 3.7 out of 5(14 ratings)
22 students

Siebel CRM: Upgrade to Siebel 20.x

Understand the Siebel Upgrade Process
Created byAlexander Hansal
Last updated 6/2020
English

What you'll learn

  • Understand the Siebel CRM Upgrade process.

Course content

1 section • 8 lectures • 3h 10m total length

  • Upgrade Overview45:21

    Understand the supported paths and process of a Siebel CRM Upgrade

  • Upgrade the Database Schema (upgrep)19:04

    Detailed information about the "upgrep" process for development environments.

  • Repository Merge (Full Upgrade)27:12

    Description of the Repository Merge process during a Full Upgrade.

  • Repository Merge (IRM)21:46

    Description of the Incremental Repository Merge (IRM) during a development upgrade from an earlier Innovation Pack to Siebel 20.x.

  • Post Merge Tasks21:41

    Discussion of typical tasks after a Repository Merge.

  • Test and Production Upgrades24:03

    Introduction to the process of upgrading Siebel test or production environments.

  • Appendix 1: Upgrade Wizard Steps for Development IRM21:28

    Discussion of all steps executed by the Siebel Upgrade Wizard during an IRM Upgrade of a development environment.

  • Appendix 2: Upgrade Wizard Steps (Test/Prod)10:13

    Discussion of steps executed by the Siebel Upgrade Wizard during a Test/Production upgrade.

Requirements

  • Siebel CRM Consultant or similar experience

Description

This course is the ideal companion for Siebel CRM Consultants and Administrators to understand the path and process to upgrade from pre IP 17 versions of Siebel CRM to Siebel 20.x.

It is important to understand that this course is from 2020, and thus does not cover features introduced in Siebel CRM versions after 20.x.

For more up to date Siebel CRM training visit Siebel Hub.

Join Siebel CRM expert Alexander Hansal in this unique training experience.

The course fosters an understanding of the process for upgrading Siebel development, test and production environments in full and IRM (Incremental Repository Merge) mode.

The following topics are covered:


  • Overview of the upgrade process

  • upgrep - Upgrade the Database Schema

  • Repository Merge (Full Upgrade)

  • Incremental Repository Merge (IRM)

  • Post Merge Tasks

  • Test and Production Upgrades

  • Appendix: Upgrade Wizard steps for IRM on development environments

  • Appendix: Upgrade Wizard steps for Test/Prod upgrades

A Siebel CRM Upgrade is a complex project, which typically takes several person years to complete. This course will help you understand the path and process to upgrade Siebel CRM prior to IP 17 to Siebel 20. This course can NOT cover all intricate issues and details that you might be facing during your upgrade journey. Discretion is advised.

Who this course is for:

  • Siebel CRM Technical Consultants and Administrators

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