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HOW TO SELL LUXURY: Become a Sophisticated Selling Machine
Rating: 4.3 out of 5(106 ratings)
442 students

HOW TO SELL LUXURY: Become a Sophisticated Selling Machine

Learn How to Succesfully Sell Luxury Products and Services and Gain Loyal Affluent Customers
Created byKsenija Jambrosic
Last updated 8/2021
English
English

What you'll learn

  • You will learn all the techniques in the Luxury sales business.
  • You will see how to Handle complaints.
  • You will became a Customer service expert.
  • You will learn how to make an effective Sales presentation.
  • You will learn how to successfully overcome objections.
  • You will learn how to make loyal customers.

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Course content

5 sections • 24 lectures • 1h 6m total length

  • Introduction2:00

    This lecture is to introduce myself and my experiences in Luxury Retail Businesses. I will give you details of the course and what you will learn as well.

Requirements

  • Yes, The will to become a selling machine.

Description

Dear Student,

This course is all about SELLING LUXURY PRODUCTS and SERVICES but it can help you also to sell premium and even mass products.

We divided the course into three main sections: Before the sale, During the sale and After the sale.

In the first section you will learn the difference between luxury and mass products, which are different luxury categories, who are luxury consumers, why do they buy, and which skills are essential to become a successful and ethical sales professional and sell luxury.

The second section is dedicated to the sale process. Explanation of seven steps of sale is with affluent customers in mind. You will learn some tricks of the trade and how to change your mindset to be able to sell high-end products and services.

Third section is about handling a complaint and create loyal customers who will keep coming back to you. You will learn how to recognize behaviors that might hold you back in order to become great, and you will learn also how to make a goal plan to make it work.

There are also PDF files in 'Resources' with examples of Sale Presentations (according to different types of customers) and tips on how to make your Sales Pitch great.

Who this course is for:

  • This course is for students that want to become professional Sales Attendants with accent on luxury products and services.
  • This course is for students that want to learn about Customer service and how to overcome objections in sales.

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