Say No, Stay Friends

Protect yourself from abuse and avoid the shame of giving in. Stand up for yourself without being offensive.
Free tutorial
Rating: 4.6 out of 5 (665 ratings)
14,097 students
43min of on-demand video
English [Auto]

Recognize how NOT saying "no" is harmful
Recognize situations when saying "no" is better than NOT saying "no."
Identify situations where it is difficult for you to say "no."
See demonstrations of six gentle to tough skills for saying "no" and the principles that cause them to work.
Use the correct skills to say "no" to improve your life.
Enjoy greater confidence and better relationships by properly defending yourself from people who would take advantage of you.


  • No prior skills or knowledge is required, and all needed information is contained within the course.
  • Students do best if they approach the course with humility and a desire to learn how to relate to other people in ways that are better than what they do now.


Saying “no” is a skill that improves personal health and the health of relationships at work, socially, and in the family. If you say “yes” when you should say “no,” you plant seeds of discontent that will grow into a nasty "weed patch" that will spoil the landscape of your life.

This course will quickly help you learn why it is difficult for you to say “no” and teach you how to say the powerful, tiny word “no” with confidence. The lively video sessions will help you learn quickly and efficiently. They are backed up by downloadable and linked resources so you will have all that you need to transform your life—to go from giving in to what others want to getting on with what you want.

This course was entirely developed and written by Richard Walters, PhD.  The course includes methods that he used during his career as a licensed psychologist and workshop leader where he saw many people experience great benefits from the principles and methods in this course.  Everything in the course was prepared by Dr. Walters but, because a neurological problem has robbed him of speech, he is assisted in delivery of the training by Dan Walters (the voice on lesson 5 and who appears in lessons 8 through 12) and by Greg Vonow (the narrator of lessons 1, 2, 4, and 6).  We all wish you well.

It is a precious privilege to have the opportunity to learn and grow in life skills.  Use the opportunity, and may you prosper!  

The course is one-hour, in short, easy to understand lessons, with a self-evaluation inventory and various downloadable guide sheets including "mini-posters" that can help you change habits you haven't been able to change--until now.

Let's get going!  I am ready to help you!

Rich Walters

Who this course is for:

  • You can benefit from the instruction in this course if one or more of these situations is in your life: (1) You help people out but regret it later, (2) You do so much for others you can't take care of yourself as you want to, (3) You wonder if people think of you as foolish for letting them "walk all over you."
  • If you are consistently comfortable defending the boundaries around your own needs and desires, you probably do not need the course for yourself. However, you may learn how to teach other people how better to take care of themselves.


Experienced Psychologist and Human Relations Specialist
Dr. Richard Walters
  • 4.3 Instructor Rating
  • 1,204 Reviews
  • 31,941 Students
  • 4 Courses

              Rich Walters holds master’s degrees in business and counseling, and the PhD  in counseling psychology (University of Georgia).  He learned theories about distress such as anger and perfectionism during his training, but he learned the "real, where-the-rubber-meets-the-road" practical help that is in his courses from clinical experience as a licensed psychologist. Every strategy he recommends has worked time and again as a useful answer for a valued person.  He has led hundreds of training sessions on anger, conflict management, and human relations skills in businesses and churches, has taught counselor education and psychology at para-professional, undergraduate, and graduate levels, and is the author of 24 books on counseling-related topics and life skills (published in nine countries).  He recently retired as Vice-President for Academic Affairs at Oxford Graduate School. He is co-founder (with his wife, Dr Diana Walters) of the Center for Bold Action, a nonprofit that encourages and equips people to live joyfully and effectively for the betterment of their own and others' lives. 

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