Rich Walters holds master’s degrees in business and counseling, and the PhD in counseling psychology (University of Georgia). He learned theories about distress such as anger and perfectionism during his training, but he learned the "real, where-the-rubber-meets-the-road" practical help that is in his courses from clinical experience as a licensed psychologist. Every strategy he recommends has worked time and again as a useful answer for a valued person. He has led hundreds of training sessions on anger, conflict management, and human relations skills in businesses and churches, has taught counselor education and psychology at para-professional, undergraduate, and graduate levels, and is the author of 24 books on counseling-related topics and life skills (published in nine countries). He recently retired as Vice-President for Academic Affairs at Oxford Graduate School. He is co-founder (with his wife, Dr Diana Walters) of the Center for Bold Action, a nonprofit that encourages and equips people to live joyfully and effectively for the betterment of their own and others' lives.