The Complete Salesforce Certified Business Analyst Course
What you'll learn
- Prepare for the Salesforce Certified Business Analyst Certification Exam
- Learn the Principles of Business Analysis for Salesforce Projects
- Write effective User Stories
- Requirements Elicitation
- Writer User Acceptance Testing Scripts
- Develop Salesforce solutions to drive business improvements
- Learn how to identify and collaborate with stakeholders
- How to capture requirements
- Elicit and understand business needs
- You must be a Certified Salesforce Administrator to Register for the Salesforce Business Analyst Exam
I attained the Salesforce Certified Business Analyst Certification on the first day of its release to the public - July 11, 2022!
Now I want to teach you how to pass this certification as well.
Be one of the first to attain Salesforce's newest certification - the Salesforce Certified Business Analyst exam.
In this course, I fully prepare you for this certification exam.
Salesforce Business Analysts understand business needs, capture requirements, and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.
I have worked professionally on the Salesforce platform over the past decade, and have taught Salesforce online for over six years. In fact, I am the best-selling Salesforce instructor in the world.
I have structured this course after the Salesforce Certified Business Analyst Certification Exam Guide.
You will find individual sections devoted to each of the six knowledge areas of the exam guide, which include:
Collaboration with Stakeholders
Business Process Mapping
I provide you with real-world scenarios and ample resources and hands-on experience to learn all of the learning objectives on the exam.
NOTE: To register for the Salesforce Certified Business Analyst Exam, you will need to currently hold the Salesforce Certified Administrator Certification.
By the end of this course, you should attain the following knowledge:
Familiar with the Salesforce implementation lifecycle.
Understand Salesforce environment best practices.
Gain experience in a given industry environment.
Understand facilitation and documentation techniques.
By the end of this course, you should attain the following skills:
Plan discovery activities based on key stakeholders.
Map business processes, elicit requirements and write user stories.
Demonstrate effective written and verbal communication skills when working with business and technical stakeholders at all levels of the organization.
Apply strong analytical and problem-solving skills.
By the end of this course, you should possess the following abilities:
Move easily between a wide variety of influencing and communication styles to engage effectively with diverse audiences and maximize impact.
Become a trusted advisor with key stakeholders.
Break down complex business processes into manageable steps.
Evaluate and recommend Salesforce features as part of solution design.
Please note that a candidate for this exam is not expected to know or do the following:
Developing custom code
Designing technical solution
Ongoing administration of tools, product ownership
Legal and compliance issues
Typical job roles of a Salesforce Certified Business Analyst candidate may include:
Business Systems Analyst
Business Process Specialist
Business Excellence Leader
Get started today toward attaining your Salesforce Business Analyst Certification!
Who this course is for:
- Salesforce Administrators who wish to expand their skills into the Business Analyst Role
- Anyone desiring to attain the Salesforce Certified Business Analyst Certification
- Existing Business Analysts who wish to add Salesforce to their skillset
- Those wishing to learn the principles of Business Analysis
I teach Cloud Computing.
I am passionate about helping you become a 'Creator in a Consumption World'
I gravitate towards tools and tech that empower the non-technical to build and create amazing things online.
That is why I was drawn to amazing tools and platforms, such as Salesforce, ChatGPT, AWS, Wordpress and more.
After Thousands of Udemy Survey ratings for my courses, the students have spoken:
"Are you learning valuable information?" 99.6% answered YES
"Are the explanations of the concepts clear?" 99.8% answered YES
"Is the instructor knowledgeable about the topic?" 99.9% answered YES
Before discovering Salesforce, I worked as a Technical Writer, Trainer, and built blogs using Wordpress. Once I found Salesforce, I saw it as the quickest path to building world-class web and mobile applications for businesses and consumers.
I've attained 8 Salesforce Certifications along the way: Salesforce Developer (retired), Salesforce Administrator, Salesforce Business Analyst, Salesforce Associate, Salesforce Advanced Administrator, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, Salesforce Platform App Builder.
I am the founder of Mike Wheeler Media, where my mission is to Train, Inspire, and Equip YOU for a Cloud Career.
Feel free to connect with me through the various social profile links on my profile here.
Here is my recommended Salesforce Certification Path, for those of you just starting out, with no prior development experience.
1. Salesforce Certified Associate
2. Salesforce Certified Administrator
3. Salesforce Business Analyst or Salesforce Platform App Builder
From here, depending on your desired route, if you wish to become a developer, I'd recommend you next take the Platform App Builder certification and then Platform Developer 1.
Other routes would be that of a Consultant (Sales Cloud and/or Service Cloud) or Advanced Admin, or Architect.
For those of you with prior development experience, you can start at either Platform App Builder or Platform Developer I. Please note that it is always a good idea to at some point grow strong on the fundamentals of the platform to round out your understanding of Salesforce, such as attaining the Admin and/or Associate certifications.
I serve as the primary video editor for Mike Wheeler Media, LLC (Located in Nashville Tennessee) using Adobe Premiere Pro. Mike Wheeler Media's mission is to Inspire, Equip and Train the masses on the Salesforce Platform. Feel free to connect with me through the various social profile links on my profile here.
Our mission at Mike Wheeler Media is to Train, Inspire and Equip YOU for a Cloud Career. This matters because you will find new found freedoms and options for your career, once you attain relevant skills in tomorrow’s marketplace. You will have leverage and find yourself in the enviable position of being on the right side of the supply vs. demand ratio. That is because there is an ever-widening gap between the supply and demand of cloud professionals.