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30-Day Money-Back Guarantee

This course includes:

  • 10.5 hours on-demand video
  • 17 articles
  • 2 downloadable resources
  • 1 practice test
  • Full lifetime access
  • Access on mobile and TV
IT & Software IT Certification Salesforce Certified Administrator

The Complete Salesforce Classic Administrator Certification

Salesforce Admin 60 Question Practice Test Included! Join 70,000+ students.
Rating: 4.4 out of 54.4 (21,593 ratings)
72,969 students
Created by Mike Wheeler, Aaron Wheeler
Last updated 1/2021
English
English [Auto], Indonesian [Auto], 
30-Day Money-Back Guarantee

What you'll learn

  • Understand all of the core concepts on the exam in order to pass the Salesforce Administrator Certification Exam
  • Administer Salesforce Like a Pro
  • Deploy Salesforce Lightning Experience
  • Roll Out Salesforce Mobile
  • Use SalesforceA
  • Use Salesforce Lightning and Classic

Requirements

  • All you need is a computer and an Internet connection. We will walk through signing you up for your own free Salesforce account which you can use to work through the exercises of the course. This Salesforce account is free and you can keep it for life!

Description

I have added a Practice Test to the end of this course. It contains 60 questions, and is timed at 90 minutes. You receive Section Level Feedback, just like in the real test. I provide further details and explanations as to why your answers are either correct or incorrect.

Salesforce is now the 7th most in-demand IT skill on job postings worldwide. Now is a great time to learn Salesforce and change your career to the cloud. 

This course is constantly updated to be current with the latest release of Salesforce.

"I'm at (Salesforce's) Destination Success right now and your course goes more in-depth than the classroom courses here, and for 1% of the cost!" - Ben L.

This Salesforce Certification Course and Instructor were recently featured in InfoWorld! 

The Complete Salesforce Administrator Certification Course is for anyone interested in passing the Administrator Certification exam. This course is designed with the new Salesforce administrator in mind. I cover each section of the Administrator Study Guide in-depth, giving examples in the interface, as well as hands-on experience so you  can apply the concepts you are learning.

This course contains over 10 hours or video instruction. I cover often confused concepts that can trip you up on the Admin Exam, such as the differences between Profiles and Roles, the purpose and use cases for Permission Sets, the different types of Reports and Dashboards, and a lot more.

After 38,000+  Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

If you are interested in becoming a Salesforce Admin, take this course. Here are some recent reviews and feedback this course has received:

"Mike, your course was great! I took the Admin Essentials class by Salesforce in which my company paid over 2000 dollars for in person live training and the training did not come close to anything on the exam. Your course helped me to get properly prepped and covered all the pertinent aspects of the 201 exam in which I passed." ~ Harris L.

"Very well presented, excellent video quality, incredibly easy to follow. Covers more than what is necessary (not a criticism), Creator is a legend, I've contacted him multiple times and had a response within 5 minutes. Could not rate any higher ! Definitely the best choice out of the courses offered for this qualification. Amazing." ~ Paul R.

"I'm amazed that a training program of such great quality is available for such a reasonable price! Mike is a wonderful trainer and the material covered is excellent!" ~ Rick A.

"Mike is awesome and learning so much so far! Mike thanks so much for the really awesome course! I am sure that when I take the admin exam soon that I will pass with flying colors!!" ~ James W.

"This is the best course so far. Thank you for your video." ~ Christian M.

"I have been using SF as a rep, not an admin and while I already had a working knowledge of the product and it's capabilities this is very insightful material and I have learned a lot of new things." ~ Alexis K.

Who this course is for:

  • This course is meant for people that are new to the Salesforce Platform. The front section of the course covers basic concepts.
  • Those with Salesforce experience will also benefit from this course as we go through each section of the Salesforce Administrator Study Guide, teaching you not only core concepts, but providing hands on experience.
  • Anyone interested in studying for and passing the Salesforce Administrator Certification Exam will benefit from this course.
  • Anyone tasked with deploying the new Lightning Experience in their Salesforce instance.

Featured review

Jenee Ariel Dana Ron
Jenee Ariel Dana Ron
193 courses
7 reviews
Rating: 5.0 out of 52 years ago
I passed my Admin certification today! I also have the new Part 1 Salesforce Certification Admin class, the practice test class, and the bootcamp. Tip for using Mikes courses and tests - it is so important to understand why each option is wrong on any practice tests you use in order to pass the real exam. Overall 5 stars, but I would love transcripts to help with my notes and reinforcing what I am learning after watching the videos.

Course content

17 sections • 87 lectures • 10h 51m total length

  • Preview10:45
  • Salesforce Classic vs. Lightning - Additional Resources
    01:13

  • Preview00:52
  • Signing Up for a FREE Salesforce Account
    03:43
  • Signing Up and Switching from Lightning to Classic & Editing Your User Record
    01:34
  • Company Profile
    03:05
  • Salesforce User Interface Overview
    16:02

  • Preview00:39
  • User Setup
    15:40
  • Creating a New User Account
    00:52
  • Salesforce Administrator Certification Practice Quiz - Organization & User Setup
    4 questions

  • Preview00:15
  • User Management Settings
    00:34
  • Profiles
    19:51
  • Roles
    09:51
  • Data Visibility and How Profiles and Roles Impact Access and Rights
    13:46
  • Sharing Model
    17:25
  • Creating a Custom Profile by Cloning a Profile
    00:10
  • Permission Sets
    12:57
  • Helpful Practice Activity - Create an Opportunity
    00:18
  • Salesforce Content Folder Management
    12:35
  • Groups and Teams
    09:40
  • Salesforce Administrator Certification Practice Quiz - Security and Access
    3 questions

  • Preview00:42
  • Let's Talk About Objects - Standard and Custom Objects
    18:56
  • Standard and Custom Fields
    20:23

  • Preview00:31
  • Sales Process
    17:50
  • Path (a.k.a. Sales Path) in Lightning Experience
    08:38
  • Products and Pricebooks
    19:47
  • Lead Management and Automation
    24:20
  • Campaign Management
    09:52
  • Campaign Influence on Opportunities and the Campaign ROI Analysis Report
    07:44
  • Salesforce Administrator Certification Practice Quiz - Sales Cloud Applications
    4 questions

  • Preview00:39
  • Creating a Sample Console App - You Will Need This for the Next Lecture
    01:45
  • Case Management
    11:02
  • Case Management Automation - Macros and Keyboard Shortcuts
    00:28
  • Enabling Suggested Solutions
    00:20
  • Solution Management
    21:21
  • Communities
    17:20
  • Publishing Your Community
    00:06
  • Enabling Salesforce Knowledge and Completing Knowledge Basics Trailhead
    00:28

  • Preview00:57
  • Activity Management
    11:00
  • Cloud Scheduler - Phased Retirement from Winter '17 to Winter '18 Releases
    02:09
  • Chatter
    04:25
  • Salesforce Administrator Certification Practice Quiz - Chatter
    3 questions

  • Preview00:47
  • Data Import Wizard and the Data Loader
    22:54
  • Additional Salesforce Data Management Tools
    00:26
  • Data Validation Tools
    10:36
  • Data Backup in Salesforce
    06:20
  • Salesforce Administrator Certification Practice Quiz - Data Management
    3 questions

  • Reports and Dashboards Introduction
    01:01
  • Creating and Customizing Reports
    14:05
  • Creating Report Folders, Bucket Fields and Exporting Report Details
    07:55
  • Sharing Model Impact on Reports
    02:54
  • Creating and Modifying Dashboards
    09:30
  • Reports and Dashboards Folder Management
    06:31
  • Custom Report Types
    15:08

Instructors

Mike Wheeler
Salesforce Trainer - 130,000+ Students - 25K+ 5-Star Reviews
Mike Wheeler
  • 4.5 Instructor Rating
  • 48,046 Reviews
  • 135,260 Students
  • 34 Courses

I teach Salesforce, Zoom and Home Business Courses. I am passionate about helping you become a 'Creator in a Consumption World'

I gravitate towards tools and tech that empowers the non-technical to build and create amazing things online.

That is why I was drawn to amazing tools and platforms, such as Salesforce, Zoom, Wordpress, and more.

I am currently creating a series of courses that teach you all of the fundamentals and specifics related to launching your own home business, make money online, and how to build your own brand while building applications and businesses on the Internet.

After Thousands of Udemy Survey ratings for my courses, the students have spoken:

"Are you learning valuable information?" 99.6% answered YES

"Are the explanations of the concepts clear?" 99.8% answered YES

"Is the instructor knowledgeable about the topic?" 99.9% answered YES

Before discovering Salesforce, I worked as a Technical Writer, Trainer, and built blogs using Wordpress. Once I found Salesforce, I saw it as the quickest path to building world-class web and mobile applications for businesses and consumers. I've attained 6 Salesforce Certifications along the way: Salesforce Developer, Salesforce Administrator, Salesforce Advanced Administrator, Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, and Salesforce Platform App Builder.

I am the founder of Mike Wheeler Media, LLC, where my mission is to Inspire, Equip and Train the masses on the Salesforce Platform. Feel free to connect with me through the various social profile links on my profile here. 

Aaron Wheeler
Adobe Certified Expert (ACE) - Premiere Pro CC
Aaron Wheeler
  • 4.4 Instructor Rating
  • 40,428 Reviews
  • 182,218 Students
  • 26 Courses

I am a Video Editor, Animator and VFX Cleanup Artist. I have worked on projects for ESPN, BMW, National Geographic, GE  & Cheetos. I have obtained my Adobe Certified Expert (ACE) certification in Premiere Pro CC and am currently working towards certifications in Photoshop CC & After Effects CC as well.

I have been working full time in video production for over 4 years now and have gained valuable insights into the production pipeline & workflow. I use the Adobe Creative Cloud everyday, specifically working in Premiere Pro, After Effects & Photoshop. 

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