Salesforce 101: Introduction to Salesforce
4.3 (2,377 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
18,309 students enrolled

Salesforce 101: Introduction to Salesforce

What is Salesforce? How can you get one of the highest Salaries in the tech industry?
Bestseller
4.3 (2,370 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
18,309 students enrolled
Created by Francis Pindar
Last updated 5/2020
English
English [Auto-generated]
Current price: $16.99 Original price: $24.99 Discount: 32% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 1.5 hours on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
Training 5 or more people?

Get your team access to 4,000+ top Udemy courses anytime, anywhere.

Try Udemy for Business
What you'll learn
  • Know an overview of the products that Salesforce offer
  • Understand the Salesforce Certifications and Process
  • Know how much money you can get working in Salesforce
Requirements
  • A Windows, Linux or Mac PC/Laptop with web browser
  • Acrobat Reader or other PDF reader
Description
  • Don't know what Salesforce is?
  • Use Salesforce but don't know all the products that Salesforce has to offer? 
  • Want to know how much you could learn working with Salesforce products?
  • Confused by all the Salesforce certifications?

If so, then this is the course for you! This course is for anyone new to Salesforce and wanting to understand what it is and the products Saleforce sells. By the end of the course you will understand the Salesforce cloud services, the Salaries you could achieve working in Salesforce, as well as the certifications available to you and which ones you may wish to start with based on your background. I will also go through a short history of Salesforce to show how it all began and evolved over the years.

You don't need any previous experience with Salesforce.

Who this course is for:
  • Anyone who has heard of Salesforce and wants to know what it is?
  • Anyone wanting to know what Salaries you maybe able to get working in Salesforce
  • Those people wanting to have an overview of the Certifications and which to start first.
Course content
Expand all 17 lectures 01:28:28
+ Salesforce Functional Capability
3 lectures 22:31

A functional capability matrix is a brilliant way to visualise the features available in a system. In this session, I describe the Salesforce functional capability matrix at the first two levels of detail or abstraction for Marketing and Sales & eCommerce features that Salesforce provides.

Marketing, Sales & eCommerce on the Matrix
10:19

In this video, I go into detail on the other domains of Salesforce functional capability: Salesforce Service, Salesforce Communitites, IoT and AI, Analytics, App Ecosystem (AppExchange), the core platform, Support and finally Integration/Mulesoft.

Service, Communities & Other Services
10:23

This is a short video on how I use a functional capability Matrix to highlight different features on the platform. Features you have purchased, purchased and not used or even the level of maturity of the feature against a competitor to see if Salesforce fits.

A practical use for a functional capability matrix
01:49
+ Want a Career in Salesforce?
4 lectures 15:43
Salesforce Salaries across the world
03:49
Other Salaries & Final Thoughts
01:10
Where should I start learning?
03:49
+ Salesforce Certifications
5 lectures 19:25
Salesforce Certifications Overview
03:14
Admin & App Builder Certifications
03:16
Developer Certifications
01:54
Architect Certifications
02:00
Consultant Certifications
09:01