
A welcome and introduction to this course.
Discussing why a perspective shift is necessary when delivering on Sales Ops in a small business or startup.
Focusing on the key activities in Tech Data and analytics.
Discussing the difference between the pipeline and the forecast.
Discussing the importance of data governance.
Discussing the difference the uses for reports and dashboards
Discussing the difference in the deeper analytics
Focusing on the key activities of People and Communication.
Discussing the importance of managing Sales Performance and your part in assisting Sales Managers
Discussing how to train the sales team without spending all of your time training the sales team
Discussing how meetings can be useful in helping you to manage your workload
Discussing the presentations the frequency in which they're needed
Focusing on the key activities of Strategy, Process, and Projects.
Discussing the sales process and updating schedule.
Discussing the importance of lead process management
Discussing the need for strong project management
Discussing the importance of goal clarity for your career and your immediate role
Discussing the need to manage upwards to avoid mis communication and overstepped boundaries.
Discussing how to manage your time to keep you from burning out
The wrap-up. Please revisit this course as often as needed and keep learning.
The Managing Sales Operations in a Growing Business course is the perfect opportunity for Sales Operations professionals and Small Business owners to master the essential pillars that Sales Ops at this level should focus on. In a world where most Sales Operational best practices are designed for large companies with plentiful resources, we recognise the unique challenges faced by small businesses and start-ups and focus on what's needed to build a strong sales strategy and operational system that can be built upon, without getting distracted by the latest shiny software.
In this course, I'll guide you through every step of the Sales Ops professional's role in smaller and growing companies, so you can learn how to structure and deliver effective change and growth that will set your business apart. I'll teach you how to gain confidence in an industry that is expanding rapidly, and how to avoid that 'imposter syndrome' feeling by getting clear on your approach.
I'll also show you how to leverage your network to complete activities, so you can achieve maximum results with minimum resources. And once you've completed the course, you'll be equipped with the foundational knowledge and skills necessary to begin mastering sales operations and drive sustainable business growth. Start now and take the first step towards building a successful sales ops structure that will take your business to the next level!