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Process Mapping: Toolkit
13,572 students
Process Mapping: Toolkit
Build and use Flowcharts, SIPOC, Value Stream, Spaghetti, Time Value an Value-Add maps to analyse business processes
Last updated 8/2026
English
German [Auto],English [Auto],
What you'll learn
- How to deploy these extremely effective process mapping tools
- Knowledge of universal process mapping tools, used in all industries
- You'll have the ability to clearly identify what is happening within your most critical processes
- You'll be able to identify where within your processes you have bottlenecks, rework loops and waste
- Identify opportunities to reduce process cycle time
- Use process maps to identify bottlenecks, rework and waste
- These techniques can also lead to big financial savings, as you can now identify where financial waste can be reduced
- You'll gain copious amounts of information and insight you wouldn't have secured without the maps
- Tools that can help you to get buy-in and support for a range of actions you may want to deploy
- Gain transferable skills, easily applied to other processes and graphical representations of your business
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Course content
9 sections • 34 lectures • 3h 57m total length
Requirements
- No prior process mapping experience is required.
- Bring a real or example situation to use during the course.
- A spreadsheet or note-taking tool is helpful but not required.
- Use the course Q&A if you need help.
Description
Mapping and improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to map, analyse and improve these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, you can demonstrate measurable value!
In this course, you will learn the fundamental building blocks behind the task of mapping, analysing and improving your processes. We will cover:
- What is Lean Six Sigma?
- What are the concepts of process maps and process mapping?
- Swim Lane maps.
- SIPOC maps.
- Value Streams maps.
- Time Value maps.
- Value Add Charts.
- Spaghetti Diagrams.
We will approach these by understanding what the tool is, how to deploy the tool and then give a practical demonstration of the tool in action. This will ensure you grasp the need for the tool well enough to be able to deploy it effectively within your organisation / projects.
At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
Who this course is for:
- Business and process analysts who document workflows
- Process owners who need clearer operational visibility
- Operations managers identifying bottlenecks and waste
- Improvement practitioners preparing process-change work