Process Improvement with Automation: Certification

Name: Process Improvement with Automation: Certification
Rating: 4.8 (558 reviews)

Improve before automating: map, simplify and redesign workflows, assess automation fit and control the solution

Highest Rated

Created byRobert Chapman | Business Improvement Solutions

Last updated 8/2026

English

German [Auto],English [Auto],

What you'll learn

How to improve business processes
How to deliver process improvement
How to deliver automations within a process
The process to follow in order to deploy automated processes
How to map as-is processes in full
How to map to-be processes in full
The deployment activities when deploying an automated process
How to ideate with a team in a workshop for the right solutions
How to identify and set guiding design principles for your process
How to deliver effective, streamlined and high performing processes

Course content

4 sections • 33 lectures • 3h 7m total length

What is covered in this course?1:16
In this video, we will run through what is covered in this course.
Disclaimer0:57
In this video, we will run through a brief disclaimer for this course.
What is the purpose of this course?4:42
In this video, we will run through what the purpose of this course is.
Skills assessment4:41
In this video, we will run through a brief skills assessment of your automation and process improvement skills.

What is a process?7:01
In this video, we will explore what a business process is.
What is process improvement?8:43
In this video, we will explore what process improvement is.
What is automation?5:08
In this video, we will explore the topic of automation in more detail.
Examples of automation9:02
In this video, we will explore examples of automation.
The reasons for & benefits of automation6:10
In this video, we will explore the reasons for and benefits of automation.

Setting the scene5:58
In this video, we will set the scene for the scenario we are going to explore.
Mapping the current state5:28
In this video, we will explore what you need to consider when mapping your current state.
Mapping the current state: Part 25:19
In this video, we will continue to discuss the mapping of the current state.
Mapping the current state: Demonstration9:39
In this video, we will run through a practical demonstration of the mapping required for our scenario example.
Mapping the current state: Demonstration of annotations8:10
In this video, we will look at how to make annotations and add commentary to the current state process map.
Guiding principles4:33
In this video, we will look at the concept of the guiding principles.
Guiding principles: Part 25:18
In this video, we will continue to explore the guiding principles.
Guiding principles: Our scenario4:27
In this video, we will look at the guiding principles we would need for our scenario example.
Ideation7:22
In this video, we will explore the role of ideation when thinking about automation solutions for your processes.
Ideation: Demonstration14:46
In this video, we will run through a demonstration of of how we would ideate for our scenario example.
Ideation: Demonstration part 25:08
In this video, we will continue to explore the role of ideation in the identification of solutions.
Mapping the future state4:24
In this video, we will explore how to map the future state process and why.
Mapping the future state: Part 25:11
In this video, we will look at mapping out the future state in more detail.
Mapping the future state: Demonstration8:27
In this video, we will map the future state process for our scenario example with the potential automation opportunities included.
Deployment1:07
In this video, we will begin the look at the deployment stage of this work.
Deployment: Assess the impact5:51
In this video, we will use our scenario example to see how to assess the impact of your work.
Deployment: Pilot the change (if possible)4:09
In this video, we will explore the piloting option for your solutions.
Deployment: Prepare the organization4:21
In this video, we will explore how to prepare the organization for the change.
Deployment: Communicate the change5:07
In this video, we will explore the need to communicate the change at this stage.
Deployment: Final items4:55
In this video, we will explore the final items you need to consider at deployment.

Requirements

No prior RPA or automation project experience is required.
Bring a real or example situation to use during the course.
A spreadsheet or note-taking tool is helpful but not required.
Use the course Q&A if you need help.

Description

This course carefully infuses the important topics of process improvement and automation together - showing you how to deliver them both in tandem, for the benefit of your organization. Process improvement is an enduring skill you should have at all times, with automation being a skill you should obtain now to help future proof your career prospects.

Being able to improve processes through the use of automation is a practical skill used across many organisations today and will be for a long time to come. It enables you to improve the productivity, efficiency and effectiveness of your business, freeing up time, budgets and resource to be deployed elsewhere. In this course, we will:

- Look at the end-to-end process to deploy automation through process improvement.

- Look at what we mean by process, process improvement and automation.

- Use a scenario example to build out a real life example of how this is done.

- Highlight how to map out current and future state processes.

- Learn how to run such a project, including design, delivery and post-deployment.

By the end of this course, you will be able to get going day 1 on the deployment of automation into your business through process improvement projects, making an instant impact.

Who this course is for:

RPA and automation project managers
Business and process analysts supporting automation work
Operational leaders preparing processes for automation
Team members who contribute requirements, maps or controls to RPA projects

Process Improvement with Automation: Certification

What you'll learn

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Course content

Introduction4 lectures • 12min

Fundamentals of the approach5 lectures • 36min

Scenario20 lectures • 2hr

Close out4 lectures • 20min

Requirements

Description

Who this course is for: