Fundamentals of Process Improvement

Name: Fundamentals of Process Improvement
Rating: 4.5 (1786 reviews)

The step by step guide exploring the tools and techniques used to deploy process improvement at a fundamental level

Created byBusiness Improvement Solutions

Last updated 11/2025

English

What you'll learn

How to effectively deploy process improvement within your organization
How to improve organisational processes, reducing time, effort and financial waste
How to identify value add and non-value add steps, reducing the latter and increasing the former
Improve the quality of your products and services, linking with better revenue and customer satisfaction
How to deploy effective and efficient processes which make your employees satisfied with their day jobs
How to improve processes - from individual activities and steps to the wider workflow
Techniques to make you better equipped to impress your management line by improving processes without being prompted
You'll be upskilled in a range of tools that can be utilised in this field - even on a daily basis
You'll have a new found confidence to map, improve and fix your key processes both proactively and reactively
You will be able to quickly and clearly identify opportunities to reduce costs and save time

Course content

8 sections • 43 lectures • 4h 48m total length

What is covered is this course?2:07
In this video, we will look at what is covered in this course.
Disclaimer0:57
A quick disclaimer before we begin.
Purpose of this course3:50
In this video, we will explore what the purpose of this course is.

What is a process?7:49
In this video, we will explore and define what a process is.
What is process improvement?8:43
In this video, we will explore what process improvement is.
Examples of process improvement7:45
In this video, we will explore examples of process improvement in practice.
Process improvement technique 18:49
In this video, we will explore the first process improvement technique of the course.
Section quiz

Who delivers process improvement?3:37
In this video, we will explore whose role it is to deliver process improvement.
Who is process improvement for?8:45
In this video, we will explore who should be the beneficiary of process improvement.
Process improvement roles7:56
In this video, we will explore the different types of roles you may see in process improvement.
Process improvement technique 2 (1)5:27
In this video, we will explore the second process improvement technique of the course.
Process improvement technique 2 (2)11:42
In this video, we will continue to explore the second process improvement technique of the course.
Section quiz

Overview2:08
In this video, we will go through an overview of the methodologies to be covered.
Lean7:02
In this video, we will explore the Lean methodology.
Six Sigma6:21
In this video, we will explore the Six Sigma methodology.
Total Quality Management10:02
In this video, we will explore the Total Quality Management methodology.
Theory of Constraints (1)7:54
In this video, we will explore the Theory of Constraints methodology.
Theory of Constraints (2)6:16
In this video, we will continue to explore the Theory of Constraints methodology.
Plan, Do, Check, Act (PDCA)7:38
In this video, we will explore the Plan, Do, Check, Act methodology.
Continuous improvement (1)5:23
In this video, we will explore the continuous improvement methodology.
Continuous improvement (2)4:09
In this video, we will continue to explore the continuous improvement methodology.
Business Process Management7:14
In this video, we will explore the Business Process Management methodology.
Process to deploy process improvement11:35
In this video, we will explore the process you need to follow in order to deliver good process improvement.
Considerations for deployment11:30
In this video, we will explore the considerations you need to address when deploying process improvement.
Process improvement technique 310:14
In this video, we will explore the third process improvement technique.
Section quiz

Triggers of process improvement9:34
In this video, we will explore the various triggers there are that process improvement is required.
When is a process ripe for change?4:39
In this video, we will explore how to determine a process is ready for process improvement.
When is a process ripe for change? - Template demonstration5:27
In this video, we will explore the template you can use to determine a process is ready for or in need of improvement.
When is best to conduct the change?6:19
In this video, we will explore when it is best to conduct the change.
Process improvement technique 410:18
In this video, we will explore the fourth process improvement technique of the course.
Section quiz

Reasons to pursue improvements (1)5:28
In this video, we will explore the reasons why you would want to pursue improvements.
Reasons to pursue improvements (2)5:36
In this video, we will continue to explore the reasons why you would want to pursue improvements.
Benefits & desired outputs4:10
In this video, we will explore the benefits and desired outputs of process improvement.
Process improvement technique 59:14
In this video, we will explore the fifth and final process improvement technique of the course.
Section quiz

Overview2:54
In this video, we will explore an overview of this section of the course.
Demonstration 113:13
In this video, we will explore our first demonstration.
Demonstration 29:00
In this video, we will explore our 2nd demonstration.
Demonstration 35:53
In this video, we will explore the third demonstration.
Demonstration 3 cont.7:09
In this video, we will continue to explore the third demonstration.
Demonstration 3 conc.4:59
In this video, we will conclude our exploration of the third demonstration.

Requirements

None. We will work with you throughout the course
No prior improvement knowledge is required
Course built to be open to all levels
Reach out to me (email/LinkedIn) if you need an assistance

Description

Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably!

In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!

We will cover:

- The fundamentals behind process improvement.

- How to identify value and and non-value add steps.

- The main processes we need to build during a process improvement initiative.

- The process to be followed to ensure successful deliverance of process improvement projects.

- A LIVE demonstration of a process improvement case study.

- A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.

- We will test your knowledge with quizzes and an assignment.

At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.

Who this course is for:

Anyone currently working for a company who wants to improve the business
Anyone who owns a business / manages a department and wants to improve operational performance
Anyone who wants to upskill in this field as improving your business from within is a skill HIGHLY in demand
Anyone who wants to leave the course with full confidence in delivering this topic

Fundamentals of Process Improvement

What you'll learn

Explore related topics

Course content

Introduction3 lectures • 7min

Process improvement: What?4 lectures • 33min

Process improvement: Who?5 lectures • 37min

Process improvement: How?13 lectures • 1hr 37min

Process improvement: When?5 lectures • 36min

Process improvement: Why?4 lectures • 24min

Demonstrations6 lectures • 43min

Close out3 lectures • 9min

Requirements

Description

Who this course is for: