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Process Design: Certification
Highest Rated
Rating: 4.7 out of 5(157 ratings)
6,201 students
Created byBusiness Improvement Solutions
Last updated 11/2025
English

What you'll learn

  • How to design brand new processes
  • The process and stages you need to go through to deliver effective processes
  • The tools and techniques to support the design process
  • How to gather requirements for a new process (requirements gathering skills)
  • How to graphically design a new process, part by part, through to completion
  • How to define the new process
  • Techniques on how to be clear, every step of the way, on process goals and abilities
  • How to design processes that last for many years, even with business growth
  • The design, testing and completion elements of process design
  • How to identify the parts of your process which need controls, their impacts and why

Course content

6 sections • 40 lectures • 3h 47m total length

  • What is covered in this course?1:54

    In this video, we will run through what is covered in this course.

  • Disclaimer0:57

    In this video, we will run through a quick disclaimer for this course.

  • The purpose of this course4:48

    In this video, we will run through the purpose of this course.

  • The wider process design jounrey4:11

    In this video, we will explore where design is placed in the wider process development ecosystem.

Requirements

  • None. We will work with you throughout the course
  • No prior process design experience required
  • No prior improvement or process creation experience required
  • Course has been built to be open to all levels
  • Reach out to me if you need assistance

Description

Processes are the lifeblood of any organization. They are want transport good, services, materials, information data, people etc. through the business to where they need to be. This is why being able to design processes that are strong, capable and reliable from the second they go LIVE is critically important. Badly or poorly designed processes can cause  alot of problems for your organization. 

In this course, we are going to walk through the stages you need to complete to define, scope and design a brand new process. The course has been designed to give you the confidence to begin designing as soon as the course has completed. We will cover off the following:

- Process requirements. What are they and how to we gather them, assess them and solution for them?

- Process design. How should we approach the designing of a new process, how do we build this out graphically, what steps need to be taken to ensure the new process delivers against the process requirements?

- Process controls. What control measures should we build into our processes to make them safer, more secure and more stable? How do you know which ones are right for your new process?

- Fundamentals of process design. We will also cover off the fundamentals of what process design is, what a process is and why the approach set out is the right one.

The course is split between the theory and the practical, with both being delivered seamlessly through out real life scenario, and all of the templates and demonstrations we have included in this course.

Who this course is for:

  • Anyone working for a company in need of new / refreshed processes
  • Anyone who owns or is going to own processes within the business
  • Anyone who wants to have the ability to build brand new processes from scratch
  • Anyone who wants to leave the course will full confidence of how to design an effective process

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