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Employee Performance Management - From Zero to Hero
Rating: 4.3 out of 5(84 ratings)
1,200 students

Employee Performance Management - From Zero to Hero

Employee Performance Management; Turnkey Project; All Resources Needed to Run Successful Performance Management Program
Created byMustafa Alrefaee
Last updated 8/2020
English

What you'll learn

  • Employee Performance Management
  • Roll Out an Effective Performance Management Program
  • Help Managers Set Goals
  • Plan and Conduct Difficult Conversations
  • Use Performance Management System
  • Set Different Types of Goals Using Smart Matrix
  • Performance Management Life Cycle
  • Benchmark Employee Competency
  • Map Organizational Goals to Employee Roles
  • Goals Communication, Documentation and Traceability
  • Performance Rating Classification and Calibration
  • Performance Management Training for Managers
  • Handling Performance Review Grievances

Course content

1 section • 10 lectures • 57m total length

  • Introduction1:02

    In this section we will discuss factors crucial to giving your performance management program traction and aid its success.

  • Table of Contents1:06

    This section includes the table of contents and what we will be tapping into throughout the course.

  • Purpose of Performance and Appraisals4:49

    This session is designed to be an interactive session where we will go through which will be used throughout the course and the purpose of carrying out performance and appraisals

  • Performance and Appraisals Life Cycle4:19

    This section will go through the Performance and Appraisals Life Cycle, The roles and responsibilities of the people involved and the importance of proper communication of the timeline and definition of performance calibration.

    The section also includes a handbook for the managers to ensure a successful program rollout.

  • Benchmark Employee Competency & Goal Setting Metrics -7:02

    In this section we will go into how to benchmark employee competency on the performance management graph, cascading employee goals from departmental objectives - creating effective goals to employees individually based on SMART Metrics.

  • Communicating Goals & Performance Rating Metrics8:02

    In this section we will discuss how to communicate goals, Performance rating and Performance Perimeters. moreover, it will go through tips on how to avoid wasting precious time in handling communications

  • Data Collection and Information Management System16:37

    In this section, we will go through how to collect, record and track performance data using the goal setting and self assessment forms. moreover, a step by step instructions on how to use the attached performance management system.

  • Performance Discussion Delivery - Dealing with Grievances8:13

    This course provides guidance on how to plan, conduct and manage the performance results communication and deal with performance review grievances.

  • Taking Responsibility4:19

    This is an interactive session where its designed to help remind employees and leadership regarding their responsibilities towards each other and to their jobs and objectives.

    moreover it includes a recap for the presentation highlights

  • Communicate with Instructor1:34

    This section discusses how can you request further information regarding the course and ask additional services from instructor.

Requirements

  • There are no prerequisites to study this course, it is self explanatory.
  • This is a Turnkey Project Course, where it includes various resources and tackles critical issues related to performance management

Description

Summary

This is not your typical performance management training course, this is a step by step manual that tackles all issues related to performance management and covers its entire life cycle. The course was designed based on 15 years of practical experience in running performance management programs in mid size companies, groups and fortune 500 Companies by bridging the gap between theoretical training and practical experience.

I have designed the course based on my understanding of the tremendous pressure that business leaders and human resources professionals have; where it allows you to jump from the learning stage directly into program implementation using the attached presentation templates, forms and data management system.

The course provides tips on the how and why programs fail and the secret sauce to conducting a successful program.

Target Audience

  • General Managers This course is designed for Managers who wish to achieve their organizational targets through their people by creating meaningful targets for their employees

  • Managers the course is designed to help managers speedup the process of setting goals for large number of employees by providing a different approach to goal setting. The course also is designed to manage the stigma of conducting difficult conversations during the performance review feedback.

  • HR Managers: Also its designed to help HR Leaders to create a Performance Management Program in their organizations by utilizing the tips, procedures, forms and tracking systems included in this course.

  • HR Generalists the course also includes sufficient information to help HR Generalists who wish to grow their understanding of performance management and acquire a specialist status

Topics Covered

  • Performance Management Definitions

  • Purpose of Performance Management

  • Performance Management Life Cycle

  • Bench-marking Employee Competency

  • Effective Goal Setting

  • Performance Evaluation Metrics

  • Performance Evaluation Criteria

  • Tips for Conducting an Effective Performance Review

  • Step by Step Data collection and Performance Management System use

  • Discussing Goal Setting Interview

  • Delivering Performance Review Results

  • Handling Performance Management Grievances

  • Roles and Accountability   

Included Downloadable Resources

Presentation Template - Manager - Editable Powerpoint

Presentation Template - Employee - Editable Powerpoint

Goal Setting Form - PDF

Self Assessment Form - PDF

Performance Management System - Microsoft Excel

Manager Handbook - Word Document

5 Editable Posters for Communication - Multi-lingual - Photoshop PSD File

Who this course is for:

  • HR Generalists who want to become specialized as performance Managers
  • Managers who want to learn how to set goals for large number of employees
  • Managers who want to learn how to conduct difficult conversations
  • HR Managers Who Need Tools to Capture and Track Performance Data
  • General Managers who want to transform their organizations into a competency driven companies
  • Professionals that want to reduce employee attrition
  • HR Managers Who Want to Change the Culture in Their Companies

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