*Sept 2026* AB-900 Microsoft 365 Certified: Fundamentals

Understand cloud computing as delivery of computing services, renting resources such as apps and virtual machines from data centers, with pay-for-use from providers like Microsoft Azure, AWS, and Google GCP.

Explore public, private, and hybrid cloud models, their advantages and disadvantages, and how scalability, pay-as-you-go costs, and control versus flexibility guide their use.

Explore cloud service types—IaaS, PaaS, and SaaS—through a pizza analogy, comparing on prem data center, Azure managed infrastructure, platform, and software delivery, plus the shared responsibility model.

Cloud providers leverage economies of scale to lower costs, and use a consumption-based model that shifts spending from CapEx to OpEx, with usage-based billing and predictable monthly costs.

Explore the benefits of cloud services with Azure, focusing on high availability, service level agreements, and keeping workloads up and running through availability sets, zones, and cross-region deployment.

Explore cloud scalability by learning to increase or decrease resources based on demand, balancing performance and cost through vertical scaling up and horizontal scaling out or in on pay-as-you-go.

Explore cloud manageability in Azure, including tools like the Azure portal, PowerShell, and CLI, for scalable workloads, real-time monitoring, automatic replacement of failing resources, and preconfigured templates.

Elevate cloud security and governance in Azure with built-in security frameworks and provider-led protections, guided by the shared responsibility model, Microsoft’s physical security, and compliance across IaaS, PaaS, and SaaS.

Microsoft 365 combines Office 365 apps with productivity, collaboration, Azure cloud services, security, and compliance, enabling employees across home, office, and frontline roles to work efficiently.

Explore hybrid, flexible, and frontline work models and how Microsoft 365 supports each with the right tools for in-office, remote, and frontline roles.

Explore the four pillars of Microsoft 365, productivity solutions, collaboration and communication tools, endpoint management, and security and compliance, alongside Word, Excel, PowerPoint, Outlook, OneNote, Copilot, and Microsoft Graph.

Explore the core Microsoft 365 productivity apps—Word, Excel, PowerPoint, Outlook, and OneNote—and their cloud enhancements. Learn automatic online saving, real-time co-editing in Excel, and live presentations in PowerPoint via Teams.

Explore Microsoft 365 project management apps for collaboration and task tracking. Compare Project for complex timelines with Gantt charts and dependencies, Planner for simple tasks, and Loop for centralized workflow.

Explore Microsoft Project and Planner, compare Gantt charts, task dependencies, resources, and budgets, and learn when to use Planner for simple tasks versus Project for complex initiatives.

Explore a Microsoft Planner demo to create plans, templates, and tasks with due dates, descriptions, checklists, attachments, and priority, use board view, and sync with Outlook, Teams, and To Do.

Explore the bookings application to centrally manage availability, schedule appointments, and provide a shareable booking page that lets others book virtual or on site meetings, synced with Outlook and Exchange.

Navigate the Microsoft Bookings app to create personal and shared booking pages, share availability with others, and book times that update your calendar.

Learn how Microsoft Forms lets you quickly create quizzes, polls, and questionnaires, embed them in apps, view responses, export to Excel, and visualize data for team decisions.

Explore a Microsoft Forms demo to create surveys with templates, add star-rating questions, enable multiple selections, and collect responses via email, Teams, or links, then analyze response data.

Learn how Microsoft Lists simplify tracking work projects with customizable columns, task assignment, and shared history in SharePoint or Teams.

Explore how Microsoft Lists supports onboarding by using an employee onboarding checklist, adding tasks, assigning mentors, setting due dates, and sharing the list with teammates.

Explore Microsoft To Do as a personal task manager with My Day, reminders, and cross-device syncing, and contrast it with Planner for team-based task management.

Discover Microsoft Loop as a collaborative workspace that syncs real-time content across devices and apps, enabling teams to edit tables, notes, documents, and links within a centralized Loop interface.

Explore Microsoft 365 collaboration and communication tools, focusing on Teams, SharePoint, OneDrive, Stream, and Exchange to share, store, and collaborate on documents with integrated workflows.

Explore Microsoft Teams as a central collaboration platform delivering real-time messaging, meetings, video calls, file sharing, and secure access across web, desktop, and mobile.

Attend a Microsoft Teams demo showing chat, channels, announcements, and cross-channel posts, then schedule meetings, invite participants, and leverage apps and integrations like YouTube and Jira Cloud.

Explore SharePoint, OneDrive, and Stream as a unified Microsoft 365 suite for secure file storage, real-time co-authoring, and internal video sharing.

Demonstrate how to use SharePoint, OneDrive, and stream to create pages, store documents, manage access, connect to teams channels, and use transcripts and video creation tools like clipchamp.

Explore how Microsoft Exchange in M365 synchronizes email, calendars, and contacts across devices. Learn about on-premises Exchange 2019 options and cloud benefits, including shared mailboxes and private calendar details.

Microsoft Viva suite is an employee experience platform that enhances engagement and wellbeing through Viva Connections, Viva Engage, Viva Learning, and Viva Insights within Teams.

Explore Viva Connections, Viva Learning, Viva Engage, and Viva Insights in Teams, showcasing dashboards, learning paths, praise, communities, and focus time with Outlook integration for wellbeing.

Explore endpoint management in the Microsoft 365 suite as administrators secure content across mobile devices, desktops, virtual machines, and IoT while supporting flexible work and employees bringing their own devices.

Explore Microsoft Intune as a cloud-based endpoint management suite that deploys apps, enforces security, and removes data, with Configuration Manager integration, co-management, Autopilot provisioning, and auto patch.

Explore Windows 365, a cloud PC service that streams apps, data, and settings to any device, supporting bring your own device policies with single-user licenses and simple IT management.

Explore Windows as a service, Windows 365, and Azure Virtual Desktop, with release types, servicing channels, deployment rings, and deployment methods like Autopilot, in-place upgrade, and dynamic deployment.

Azure Virtual Desktop delivers a cloud-based, multi-session Windows desktop with app virtualization and Fslogix profile continuity, enabling secure remote access and support for 365 apps and legacy line-of-business programs.

Deploy microsoft 365 apps across devices using configuration manager, cloud or local office deployment tools, or user self-install, and manage updates with current, monthly enterprise, or semi-annual enterprise channels.

Explore Microsoft's security and compliance tools, including Defender XDR, Sentinel, Purview, Priva, Intune, and Entra ID, to protect endpoints, data governance, privacy, and identity management across cloud and devices.

Explore Microsoft Entra ID, a cloud-based identity and access management solution, and master human, workload, and device identities, including service principals and managed identities for secure cloud and on-prem access.

Explore the Microsoft Entra ID admin center to review users, devices, and applications, assess security scores, and implement policy-driven authentication with conditional access and MFA for admin roles.

Discover how Microsoft Defender XDR provides a centralized, end-to-end security suite that detects, analyzes, and automatically contains threats across endpoints, email, and cloud apps.

Explore the defender admin portal dashboard with real-time threat insights and a secure score, plus actions to improve posture, incidents and alerts, intel profiles, and attack simulation training for users.

Discover Defender for Office 365 within the Microsoft 365 environment to protect Outlook, Teams, and OneDrive from phishing and malware, using investigation, prevention, and response capabilities.

Secure devices with Defender for endpoint, an enterprise endpoint protection platform that blends on-device sensors with cloud analytics to prevent, detect, and respond to threats, including vulnerability management.

Explore Microsoft Defender for cloud apps, a CASB that monitors, manages, and protects SaaS apps with posture management, adaptive access, zero trust, and OAuth governance.

Defender for identity guards credentials against on-prem and cloud attacks, using real-time analytics, threat detection, and integrated remediation in the defender portal with XDR and secure score insights.

Discover how Defender vulnerability management provides continuous asset visibility across Windows, Linux, Mac, Android, iOS, and network devices, with risk-based prioritization and built-in remediation tools.

Leverage defender threat intelligence to unify global threat data, prioritize incidents, and enable rapid remediation with threat analytics, intel profiles, explorer searches, and Copilot assistance.

Explore Microsoft Purview's unified audit log, e-discovery workflows, compliance manager, and data lifecycle management to search, export, and preserve data across Exchange, SharePoint, and OneDrive for regulatory compliance.

Explore the Microsoft Purview portal and dashboard to manage data governance, audits, compliance, and data lifecycle management, including retention policies, posture score, and improvement actions.

Explore Microsoft Priva and the Service Trust Portal, uncovering privacy principles and tools for privacy assessments, risk management, tracker scanning, consent management, and subject rights requests.

Discover Microsoft 365 plans and licensing options across home, business, enterprise, government, and education, including licensing types like full USL and add-on, and pricing models like direct billing and CSP.

Explore Microsoft 365 support options, from the Microsoft community and admin center help to chat, email, or phone with Microsoft, plus FastTrack, unified support, CSP, and SLA guidance.