Mastering Nonprofit Volunteer Management & Leadership

Welcome to your first Merit badge lessons on volunteer engagement! In this badge, just like in all of our bronze badges, we’ll look at the basics of the capacity.

Our learning begins with some definitions of what volunteer engagement is and why it matters. We’ll explore six core competencies that will support every nonprofit professional’s work with volunteers. We’ll wrap up our learning on how to measure the ways in which we engage volunteers and spot where we’re doing well (and where we might need a little help).

Once you’ve completed this badge, you’ll be ready to begin activating and supporting a deeper level of volunteer engagement in your own nonprofit. Let’s jump in on our first lesson, “What is volunteer engagement?”

*Note that a transcript of all audio is available for download on the lessons to come, as well as an audio-only version of the lessons. You can always turn on closed-captions on the video player settings above.

In this lesson, we'll jump in on an overview of what volunteer engagement is and look at the organization's capacity for volunteer engagement.

Be sure to download the transcript to begin building your reference library, and also feel free to use the audio-only download below for on-the-go learning.

Now that you have some basics about volunteer engagement, let's take a look at why volunteer engagememt matters.

Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.

In this lesson, we'll look at the six key skills to improve volunteer engagement approaches. Remember: skills can be learned, practiced, and developed over time, so if you feel that you have a little (or a lot of!) room for improvement, know that you're on the right track!

Be sure to download the transcript to begin building your reference library, and also feel free to use the audio-only download below for on-the-go learning.

In this lesson, we'll bring together our learning on what effective volunteer engagement looks like, and how can we measure it.

Be sure to download the transcript to add to your reference library, and also feel free to use the audio-only download below for on-the-go learning.

It's helpful to measure our volunteer engagement to identify where we can improve and track our improvement efforts over time.

We can track three distinct types of data regarding volunteer engagement: quantitative, qualitative, and impact.

Remember, you can download the audio and transcript for this video below, and can also turn closed captions on and off for your convenience.

Welcome to our silver badge lessons on volunteer engagement! As you work toward your silver badge, you’ll go deeper into the “how” of engaging this critical resource: how we can activate volunteers in our organizations, how to lead engagement efforts, and setting goals that look to build up your capacity and that of your organization in its use of volunteers.

Let’s jump in on our next lesson on activating our volunteer engagement efforts in our nonprofits!

*Remember that a transcript of all audio is available for download in the lessons to come, and you can always turn on closed-captions on the video settings above.

In this lesson, we'll jump get ready to do some action planning around volunteer engagement efforts and capacity, and look closely at how you can make (or support) a really great plan for positive change in your own nonprofit.

Be sure to download the transcript to review your learning.

Now that we have a little bit of foundation in your volunteer engagement efforts, let's think about how we can apply this to your organization.

Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.

In this lesson, we'll look at how to put volunteer engagement efforts into practice with a look at how to build and enhance it in your nonprofit.

Be sure to download the transcript to review your learning.

As is the case with any new skill or specific improvement we want to deliveries, goals will help us focus our work on building and improving volunteer engagement in our nonprofits. lop in our This starts with your own goals!

Be sure to download the transcript and audio to review your learning.

Goals can get us to new levels of functionality in many areas of our organization. We'll next consider how setting volunteer engagement goals for your nonprofit can be successful both at the individual and team levels.

Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.

Welcome to your final series of courses on volunteer engagement! We’ve covered a lot of ground on what this type of engagement is, how you can put it into practice, and what it looks like when it’s done well. In our gold-level lessons, we’ll bring this learning together to explore how we can get and stay motivated to build up our own volunteer engagement abilities. We’ll also look at some ways to understand our motivation or resistance.

These lessons also include a review of all we have covered in our work on volunteer engagement, and you’ll have the opportunity to complete a personal learning plan to conclude your learning.

Let's jump in!

*Note that a transcript of all audio is available for download on the lessons to come, as well as an audio-only version of the lessons. You can always turn on closed-captions on the video player settings above.

In this lesson, we'll look at how motivation can be supported in building volunteer engagement efforts in your organization.

Be sure to download the transcript to not only review your learning but also to see the research references used in this lesson.

In this lesson, we're going to discuss how we can inspire others to get personally motivated about nonprofit volunteer engagement, especially those who may be resistant.

Remember, you can download the transcript for this video below, and can also turn closed captions on and off for your convenience.

In this final teaching lesson on volunteer engagement, we're bringing together all our learning into a capstone video on how we can grow from everything we've covered thus far!

Be sure to download the transcript to not only review your learning but also to see the research references used in this lesson.