
Learn to maximize the new manager course through modular, self-paced sections that address common 'new manager moments' with practical exercises, resources, and flexible, audio-friendly design.
New managers often delegate too little; if you're uncomfortable, you are not delegating enough. Delegation requires planning; plan ahead and let your team learn from mistakes to build trust.
Master the interview process to hire great people by defining hiring needs, shaping job descriptions, assigning a panel, and collecting structured feedback for a confident final decision.
Apply a two-dimensional framework of competence and culture to diagnose performance, categorize employees as misfit, dream, talented terror, or Rudy, and guide practical coaching and decisive decisions.
Discover how new managers should deliver direct, specific feedback and balance respect with candor to avoid prioritizing popularity and to boost performance.
Propose actions in a cross-functional case study, explain why they fit, acknowledge there are no right answers, reflect on real-world outcomes, and share insights with fellow students worldwide.
Learn how to reduce cross-functional frictions by aligning shared goals, building trust through joint initiatives, guardrails, and a common language, while fostering empathy across teams.
Develop cross-functional collaboration by mastering goal alignment, using retrospectives and pre-mortems to uncover misalignment, and applying north-south-east-west empathy to succeed together across teams.
Learn to handle terminations with clarity and respect by following fire fast, hire slow guidance, involve hr early, and practice through role-play using a case-based scenario.
Thank you for completing the management course, and please share honest reviews and feedback while exploring the Manager Moments survey and articles, books, podcasts, and online courses.
When I first became a new manager many years ago, I was thrilled. But fairly quickly, my excitement and pride gave way to new anxieties -- I was underprepared, overwhelmed, and felt like an imposter. Unfortunately, I now realize that I wasn't alone. Most new managers are not equipped to tackle the challenges they will face shifting into their new management roles. This course aims to fix that.
After managing teams ranging from sales to marketing to operations over the last several years, I am finally making the practical management course that I wish I'd been given on day one. I have surveyed hundreds of new managers and recent graduates from the Stanford MBA program, and I've identified 7 New Manager Moments that each and every new manager encounters over their careers, but is almost never ready to handle.
Through practical exercises, tactical tips, community interaction, and lectures based on real world management war stories, you'll become a successful manager by learning from my own personal mistakes. The course includes a 30 day no questions asked money back guarantee, access to the instructor for Q&A, networking with a global community of new managers, and lifetime access with new content added periodically.
This course will cover:
Hiring 101 (including creating the perfect interview process)
Firing 101 (tactical tips to prepare yourself for the most high stakes conversation that a manager will confront)
Adapting your leadership style to different types of performers (top performers, cultural misfits, and everything in between)
Frameworks and approaches for giving feedback and handling difficult conversations
Managing without authority, including across teams
Setting goals that fit your team's needs
Delegation, and juggling the competing demands of management and execution
This course is not a high-level course on management philosophy. It is a course for new managers, by a new(ish) manager. It is a practical handbook on how to go from a new manager to someone that is able to adapt to any situation, but ready to confront the most common challenges you'll no doubt face.
After taking this course, you'll face the road ahead as a manager with confidence and a tactical tool kit that can serve as a reference manual for anything that comes ahead.