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Management Coaching Employee Performance Coach Certification

Name: Management Coaching Employee Performance Coach Certification
Rating: 4.6 (4131 reviews)

Set expectations, assess performance, provide feedback, increase productivity, develop employee potential

Created byJoeel & Natalie of Transformation Services, Transformation Services

Last updated 6/2026

English

What you'll learn

Understand the role of a manager coach and why it benefits your employee and your organization
Empower your employees to reach their potential, develop their competency, improving their ability to contribute to the organization
Develop strong relationship of trust and admiration by letting your employee know you believe in them and are committed to providing them the support they need
Master effective communication techniques for coaching, including reflective listening and paraphrasing, and empathetic listening.
How to establish goals, expectations, and develop action plans
Measure performance, monitor progress and coach employees to successes
Increase employee satisfaction, happiness and motivation levels, leading to an improved office environment
Groom your employee for future positions that make the best use of their talent and potential
Learn tools for handling difficult conversations and powerful coaching questions.
Identify the tools, skills, and knowledge your employee needs to reach their goals and how to provide them.

Course content

5 sections • 22 lectures • 1h 35m total length

Intro to Employee Coaching3:32
In this lecture we will go over what is employee coaching and the benefits of it. what skills do you need to develop.
Coaching Skills3:57
In this lecture we will go over what research has demonstrated that are critical skills you need to be an effective employee coach.
Establishing the Coaching Relationship4:48
In this lecture we will help you set the groundwork for strong relationships with your employees as well as establish the role you play as a coach/manager and establish boundaries.
Self-Awareness: Avoiding Biases4:17
In this lecture we will explore the psychology of motivation and what you can do as a manager to empower your employees.
REQUIRED: Terms of Use + Coaching Disclaimer0:46
Important information about life coaching
All Course Documents in One Handy Place0:08

S.M.A.R.T. Goals Model6:56
In this lecture we will go over the importance of making sure your goals are Specific, Measurable, Achievable, Realistic, and Time-Framed. This is a popular an effective framework for achieving goals.
The GROW Model6:17
In this lecture we will be providing you a popular and powerful model for coaching called The GROW Model. This model has 4 steps Goal, Reality, Options, and Will that we will address.
Establishing Performance Expectations1:44
In this lecture we will go over defining performance expectations, desired task, behaviors, and outcomes, and defining how it will be measured.
Assessing Employee Needs4:20
In this lecture we will go over how to determine needed knowledge & skills of the employee. We will also address assessing needed level of proficiency and creating a training plan.
Analyzing Performance5:17
In this lecture we will go over how to identify performance gaps and why. We will also address identify reasons for the gaps and identify solutions.
Performance Discussion and Feedback3:25
In this lecture we will go over providing employee feedback, engaging in joint problem solving, and developing and monitoring action plans

Effective Listening: Active, Reflective, Paraphrasing4:42
In this lecture we will provide an important listening technique called paraphrasing, how to use it, and a script/outline for conversations.
Empathetic Listening6:44
In this lecture we will go over tips and strategies for approaching conversations with the goal of listening to develop an understanding of how the other party feels.
Communication Techniques for Difficult Conversations4:35
In this lecture we will go over communication techniques for dealing with difficult conversations.
The Power of Questions4:49
In this lecture we will go over the importance of asking questions to gain clarity, identify problems and solutions, and direct the client/employee in the right direction.
Types of Coaching Questions1:44
In this lecture we will discuss important types of questions and how to use them, including probing questions designed to dig deeper into motives.

Locus of Control and Circle of Influence4:28
In this lecture we will provide tools to assist you in helping your client/employee to identify what is and what is not within their circle of influence, as well as identifying how much responsibility they take.
Getting in the Right State4:28
In this lecture we will provide tips for getting yourself in an empowered state of mind and body prior to the coaching session so you can bring your best self to the interaction.
Bonus Tools1:44
There are several additional coaching tools that we feel are important that you can implement in your coaching. Each is attached to this lecture as a PDF you can download and use as you wish.
The first is the Wheel of Life activity, which is a powerful tool designed to help your employee identify what areas of their life are fulfilling and what areas need improvement. The activity is designed to assess different areas of their life as a whole, however you can always use the blueprint for this activity to design your own activity that will help your employee assess different areas of their work life instead.
The second is a simple activity designed to help you work with your employee to identify their goals. This activity is useful in situations when goals are not clear. It helps your employee identify what they want versus what they do not want and what they have versus what they do not have.

Lastly, we have included an important activity designed to help you brainstorm solutions with your employee. This activity can also be used in groups. There is an art to brainstorming properly, and this worksheet guides you through key steps and helps you avoid common pitfalls.

Requirements

Ability to print course material

Description

*Top-Rated Udemy Instructor with 1,000,000 Students + Earn an Official Life Coach Certification*

Research conducted over decades by the Gallup Organization shows clearly that the number 1 factor that determined the job satisfaction and performance of valuable employees, and therefore leads them to grow with the organization, is the relationship they have with their boss. That’s you!

If you want happy, productive employees who contribute to the organization and fulfill their potential, it’s time to take your role as a manager beyond simply managing their behavior or responsibilities, and instead facilitate their development—as a coach.

Being a coach isn’t about simply developing your employees skills or careers, it’s about helping them grow as a person. It means you are personally invested in their wellbeing and development. Being a high-performing manager is not about telling your employees what to do and providing feedback only during annual performance reviews. It means taking responsibility for their performance and success by partnering with them to chart a course to desired outcomes and supporting them along the way.

The time you invest in coaching your employees will reduce the time you spend putting out fires, handling issues, and compensating for low performance.

Don’t be a coach...

... just because 70% of employee learning and development happens on the job, not through formal training programs

... Or because 63% of organizations are using internal coaching because the benefits are numerous

... Or because leaders who implemented coaching effectively and frequently improved results for their business by a staggering 21% compared to managers that do not use coaching.

Become an employee performance coach because of the direct impact it will have on your relationships, your staff’s performance, and your organization’s long-term success.

This program will provide best practices for coaching your employees, including:

How to approach the relationship and develop a strong relationship of trust
Exactly how to structure the process, including scripts, assessments, and templates.
Effective communication techniques
How to establish goals, expectations and what needs improvement

Plus, you’ll learn a proven done-for-you coaching process for creating an employee performance improvement plan, including:

Establishing Performance Expectations
Assessing Employee Needs
Analyzing Performance
Providing Feedback

So, are you ready to help your employees increase their performance and enhance their careers? If so enroll now, we look forward to seeing you in the course!

Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.

So who are we?

We are Joeel & Natalie Rivera. We own a digital media publishing company called Transformation Services, Inc. We provide training programs and curriculum development for entrepreneurs and small businesses and have been coaching for over a decade. All of our programs are designed based on our experience in coaching, social services, psychology, and education, as well Joeel’s Masters Degree in Counseling and research on happiness for his dissertation for a PhD in psychology. We have over 800,000+ students from 200 countries.

This course is also accredited by internationally recognized Continuing Professional Development Standards Agency (Provider No: 50134), and 10 CPD or CEU credits are available upon request. Details for how to request the official certification and optional 10 CPD/CEU credits will be provided at the end of the course.

THIS COURSE IS PART OF OUR MASTER BUSINESS COACH CERTIFICATION (ALONG WITH OUR PRODUCTIVITY COACH, SOFT SKILLS COACH, EMPLOYEE PERFORMANCE COACH, CAREER COACH and SALES COACH CERTIFICATIONS).

Who this course is for:

Business owners, managers, or supervisors who want to become employee performance coaches
Existing manager coaches who want to improve their coaching competency
Any leader who wants to improve their employees’ productivity and performance

Management Coaching Employee Performance Coach Certification

What you'll learn

Explore related topics

Course content

GETTING STARTED6 lectures • 17min

COACHING EMPLOYEES FOR PERFORMANCE IMPROVEMENT6 lectures • 28min

COACHING COMMUNICATION TECHNIQUES5 lectures • 23min

BONUS COACHING INSIGHTS AND TOOLS3 lectures • 11min

Conclusion and Next Steps2 lectures • 17min

Requirements

Description

Who this course is for: