MAC OS IT Technical Support Level 1 Interview Prep
Are you looking for Mac IT support Tier one job? Are you ready for Technical interview? if yes, then you are in right course . Here you will find everything you need to pass your MAC technical interview. I have designed this course based on Questions and answers which covered all area that related to Mac IT support- Apple Mac OS.
These questions and answer suitable for job hunter and people who stuck in technical interview. I have divided this course as below:
Supporting Mac OS: installing Mac, Apple tools, Time machine, how to reset password, boot to windows …etc.
Integration Mac with Windows Domain: Join Mac to AD, sharing files, Configure Exchange mail …. etc.
Mac OS Management: MDM, Apple profile Manager, Apple Remote Desktop, Deploying Mac on Enterprise …etc.
Troubleshooting Mac OS: Slowness issue, Startup issue, Login issue …. etc.
“Success doesn't come to you; you go to it” –Marva Collins
Who this course is for:
- Beginner who looking for Tier one MAC IT support/Desktop Support Positions
- People who want to learn MAC OS and pass Mac tech support interview
- Anyone who is going to face MAC tech support interview
My name is Motasim Ibrahim ,I have Seven years of experiences as IT Engineer specialist I have done ITIL-F, CCNA routing and switching, MCTS -Windows 7 configuration , MCDST-windows 7 troubleshooting ,MCSA -Windows server2016, MCSE-Exchange Server2016, CompTIA A+ ,Network +and Server+, Apple certified Associate Mac integration 10.13. I've worked on IT support specialist and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix problems.