
MAC OS IT Technical Support Level 1 Interview Prep
Included in This Course
- Supporting Mac OS interview Questions and Answers63 questions
- Integration Mac with Window Domain interview Questions and Answers13 questions
- Mac OS Management interview Questions and Answers13 questions
- Troubleshooting Mac OS interview Questions and Answers15 questions
Description
Are you looking for Mac IT support Tier one job? Are you ready for Technical interview? if yes, then you are in right course . Here you will find everything you need to pass your MAC technical interview. I have designed this course based on Questions and answers which covered all area that related to Mac IT support- Apple Mac OS.
These questions and answer suitable for job hunter and people who stuck in technical interview. I have divided this course as below:
Supporting Mac OS: installing Mac, Apple tools, Time machine, how to reset password, boot to windows …etc.
Integration Mac with Windows Domain: Join Mac to AD, sharing files, Configure Exchange mail …. etc.
Mac OS Management: MDM, Apple profile Manager, Apple Remote Desktop, Deploying Mac on Enterprise …etc.
Troubleshooting Mac OS: Slowness issue, Startup issue, Login issue …. etc.
“Success doesn't come to you; you go to it” –Marva Collins
Who this course is for:
- Beginner who looking for Tier one MAC IT support/Desktop Support Positions
- People who want to learn MAC OS and pass Mac tech support interview
- Anyone who is going to face MAC tech support interview
Instructor
My name is Motasim Ibrahim ,I have Seven years of experiences as IT Engineer specialist I have done ITIL-F, CCNA routing and switching, MCTS -Windows 7 configuration , MCDST-windows 7 troubleshooting ,MCSA -Windows server2016, MCSE-Exchange Server2016, CompTIA A+ ,Network +and Server+, Apple certified Associate Mac integration 10.13. I've worked on IT support specialist and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix problems.