
In this video we will look at what is to come in this course and the purpose of this course.
A quick disclaimer before we begin.
In this video, we will explore the purpose of this course.
In this video, we will explore what quality looks like in people.
In this video we will look at how we define quality.
In this video, we will explore some examples of quality.
In this video we will look at why focusing on quality within an organisation is important.
In this video we will introduce the 7 Basic Tools of Quality, to be explored later in the course.
In this video we will look at what Lean is.
In this video, we will explore the benefits and drawbacks of Lean.
In this video we will look at the history of Lean, its origins and evolvement.
In this video we will look at a high level introduction to the 8 wastes within Lean.
In this video, we will explore the concept of value adding.
In this video, we will explore the concept of non-value adding.
In this video, we will explore the concept of non-value adding but necessary.
In this video we will look at maximising value within a process.
In this video we will look at the role of Process in Lean.
In this video, we will test your knowledge of Lean with a brief exercise.
In this video we will look at what Six Sigma is.
In this video, we will explore the benefits and drawbacks of Six Sigma.
In this video we will look at the origins and history of Six Sigma.
In this video we will look at the difference between traditional versions of quality and Six Sigma quality.
In this video we will look at the roles and belt types available in Six Sigma.
In this video, we will explore how to identify who your customer is.
In this video we will look at the voice of the customer approach.
In this video, we will explore the different ways you can collect your voice of the customer.
In this video we will look at how to establish what is critical to the quality of a product or service for the customer.
In this video, we will explore the CTQ Tree tool.
In this video, we will look at a high level reminder of the 7 tools as introduced earlier on in the course.
In this video we will investigate the tool of Process Map.
In this video we will investigate the tool of Check Sheet.
In this video we will investigate the tool of Histogram.
In this video we will investigate the tool of Histogram.
In this video we will investigate the tool of Fishbone Diagram.
In this video we will investigate the tool of 5 Whys.
In this video we will investigate the tool of Run Chart.
In this video, we will run over the 7 tools grid to ensure you have understood when to use which tool.
In this video, we will run threw a brief practical exercise to test your knowledge of the 7 tools.
In this video, we will explore how the project was initiated.
In this video, we will explore the DMAIC approach taken during this project.
In this video, we will explore the key deliverables from this project.
In this video, we will look at the benefits of taking the Lean Six Sigma approach.
In this video, we will explore the lessons learned from this project.
In this video, we will review the key learnings from this course.
In this video, we will take a brief look at what the next Lean Six Sigma level looks like.
In this video, we will close out the course with a thank you.
Lean Six Sigma is an extremely powerful methodology, capable of saving organisations vast amounts of money and time. Having the skills, knowledge and understanding given by Lean Six Sigma is increasingly important in todays workplace. Organisations want their employees and consultants to know how to make processes more efficient, how to increase the quality of products and how to save time and money that can ultimately be reinvested back into the organisation.
This White Belt course will introduce you to the world of Lean Six Sigma. In this course we will cover:
- Quality. What quality is, its importance and delivery options.
- Quality Toolkit. We explore the key tools on offer to ensure quality and operational excellence.
- Lean. What is Lean, its history, the 8 key wastes, value adding and non-value adding steps, how to create value within your process and more.
- Six Sigma. What is Six Sigma, its history, good quality vs. Six Sigma quality, the project management approach of DMAIC, roles and more.
- The customer. Looking at the voice of the customer and establishing what is critical to quality.
- Exam. As well as tools and other resources, an exam and certificate of completion is offered at the end of this course.
Once you have completed this course, you will be able to start the important work of instilling quality and operational excellence within your organisation / clients. This skill is now in high demand as organisations look to stay competitive in today's market, so delivering savings and efficiencies on a large scale will set you apart from the crowd.