
Learn to manage and collaborate with Gen X, Y, and Z by challenging stereotypes, recognizing that generations don’t define people, and building individual relationships to strengthen cross-generational leadership.
Explore cross-generational workforces, highlight common generalizations and bias, and guide leaders to foster an inclusive, productive workplace by examining generational dynamics and overlap.
Explore generational characteristics and experiences, reflect on your interactions across baby boomers, Gen X, Gen Y, and Gen Z, and adapt leadership and communication styles.
Explore recent research on generational differences and learn to manage across generations by building trust, deep relationships, and common ground in a dispersed, post-covid workforce.
Examine how five generations work together while uncovering age meta stereotypes that shape expectations, biases, and decisions in hiring, collaboration, and promotions.
Develop self-awareness to recognize biases and stereotypes and foster psychological safety, empathy, curiosity, and adaptable communication to connect across generations and create an inclusive workplace.
Diagnose colleagues’ languages of power, affect, and meaning to improve communication across ages, then switch your message to their language to build relationships and reach better outcomes.
Develop versatile leadership by adapting styles to the situation and team maturity, using the platinum rule to guide interactions. Analyze power, meaning, and affect leadership to balance feedback and collaboration.
Create psychological safety by building safe zones where belonging, learning, and empowerment help diverse generations voice opinions and ask questions without fear, boosting performance.
Learn to manage and inspire a multigenerational workforce through technology adoption, addressing generation-specific needs with change management, change leadership, and speaking their language.
Learn to bridge generational gaps by creating an operating manual that shares working styles and feedback preferences, fostering self-awareness and proactive communication to reduce friction with coworkers.
Motivate across generations by focusing on autonomy, mastery, and purpose, recognizing individual drivers beyond age, and using practical tools to enhance engagement and collaboration.
In the contemporary workplace, leaders grapple with the distinctive challenge of overseeing a workforce comprising individuals from diverse generations. Each of these generations is characterized by its unique values, work styles, communication preferences, and expectations. The effective management of this diversity is paramount for enhancing productivity while mitigating the risk of misunderstandings and conflicts. This comprehensive course is meticulously crafted to empower leaders with the requisite knowledge, skills, and strategies essential for steering a heterogeneous workforce to success. Participants will delve into an exploration of their personal generational profile, gaining profound insights into the characteristics, motivations, and perspectives of employees spanning Baby Boomers, Generation X, Millennials, and Generation Z. Unraveling the factors that have sculpted each generation's attitudes toward work, leadership, technology, and organizational culture, participants will adeptly identify both the strengths and potential challenges associated with managing diverse generational cohorts. Armed with this understanding, leaders will cultivate strategies to foster effective communication, collaboration, and teamwork. As the course concludes, participants will emerge equipped with heightened awareness, enhanced skills, and comprehensive knowledge, primed to navigate the complexities of a multigenerational workforce and cultivate a more harmonious team environment.
This course is taught by Ben Olds, a managing partner at Haven.