
Develop audit skills for ISO 9001:2015 quality management systems by planning, conducting, reporting, and following up audits, incorporating interview techniques, corrective actions, and a certificate upon completion.
Explore how ISO 9001:2015 creates internal and external benefits by establishing a documented quality management system that reduces variation, boosts quality and productivity, and enhances customer satisfaction and market position.
Explore the ISO 9001:2015 QMS scope, new requirements, and auditor tasks per clause 1. Define the organization’s boundary, quality policy, and alignment with activities.
Identify risks and opportunities in implementing the quality management system; assess severity and likelihood, data mining policy and action plans, monitor and review, and set smart objectives with documented evidence.
Build auditor competence by gaining industry-specific knowledge, certification, and interviewing skills; conduct independent, fair, and evidence-based audits with strong time management within a collaborative team.
Lead auditors conduct opening meeting to state audit purpose, objectives, scope, criteria, timetable, and establish communication with management, clarify reporting, language, confidentiality, and possibility of audit termination or appeal.
Are you developing and implementing a quality management system? Are you able to conduct internal audits within your organization? Do you want to become an internal quality management auditor? Do you want to become an independent external auditor? Do you want to work in the area of audit planning and become lead quality management systems auditor ?
or If you wish to consolidate any informal experience you may have gained in your career, this course is for you.
A course for lead auditors and auditors intending to perform first, second- and third-party audits of management systems against ISO 9001 in accordance with ISO 19011 and ISO/IEC 17021, as applicable. Reference is made to the standard ISO 19011 for first- and second-party audits as well as the requirements of the ISO 17021 for third party audits.
Participant evaluation is through the examination at the end of the course.
A ‘Certificate of Achievement’ will be awarded to participants who passes the examination at the end of the course.
Objective
Upon successful completion of the ISO 9001:2015 lead auditor training course, attendees will fully understand:
The purpose of management systems;
The purposes and business benefits of a quality management system, quality management system standards, management system audits and third-party certification
Risk-based thinking process;
ISO 9001:2015 purpose and requirements from an auditing perspective;
The purpose of an audit;
Auditing procedures and communication;
Value added audit reporting and follow-up.