
Introduction to UX design - What is UX design?
What is UX design and what it is not
UI vs UX vs CX – what is the difference?
Outline of the user-centred design process and methods
Putting it all together – case study
Understand if a UX career is right for you. In this lecture I will cover:
Different UX roles and leveraging your existing experience to side-step into UX.
Common myths about careers in UX.
The 6 key personal attributes that make a good UX designer.
What a typical day looks like for a UX designer.
Understand the different ways to learn UX from teaching yourself online to university/college degrees.
Teaching yourself UX online.
Active versus passive learning methods.
UX certifications available.
This lecture will cover how to gain experience and create your UX portfolio to help you get a job. I will cover:
4 different ways to gain UX experience to help you get a job.
9 tips for creating your UX portfolio and understanding what employers look for.
This lesson will outline the steps for getting that UX job you want once you have some experience. I will cover:
What employers and recruiters are looking for (possibly not what you think).
Tips for writing a good resume or CV that can be read by both humans and scanners.
Tips for getting a job when you don't have 3 years of UX work experience and reframing your existing experience.
How to tap into the hidden job market where most jobs are filled.
How to prepare for a UX interview.
Many UX designers suffer from imposter syndrome and fail to engage stakeholders and get their point across.
In this lecture, I will cover:
The importance of balancing user and business needs.
How to engage stakeholders and build empathy for your customers.
How to stop feeling like an impostor and build your confidence.
Next steps and where to go from here.
Are you considering a career in UX but are not exactly sure what a UX designer does? Maybe you are lacking the confidence and not sure you have what it takes? Did you know, you quite possibly have relevant skills, experience and personal attributes that can be leveraged?
I run PeakXD, one of Australia's most established UX agencies and I have trained over 4,000 students over 20 years in the field of UX, CX and Service design.
In this free course, I will address many of the common questions I get asked by people considering a career or learning UX.
What actually is UX design?
What is the difference between UX, CX, EX, UCD, and are UI and UX the same?
What does a user-centred design process look like?
What does a typical day look like for a UX designer?
What are the different job roles and areas of speciality in UX?
Do you need to be able to code or have a design background to work as a UX designer?
What are the personal attributes that make a good UX designer?
How can I leverage existing employment experience if I'm side-stepping into a UX career?
What is the best way to learn UX, and what are the different types of certification available?
How can I gain UX experience?
What do I need to consider when creating a UX portfolio?
What are employers really looking for when hiring?
What are the secrets to unlocking the hidden job market and getting a job without 3 years of experience?
How do I sell the benefits of UX design to my organisation and engage my stakeholders?
How can I build my confidence and stop feeling like an imposter?
I have personally helped people from all walks of life launch a successful career in UX, from physiotherapists and payroll clerks, through to visual designers seeking to create more engaging customer experiences.
What have you got to lose? Let me help you decide if a career in UX design is right for you!