Increase Trust by Understanding the Power of Your Nonverbals

Develop more welcoming behavior by exploring tools that empower you to understand nonverbals

Created byArmored Team Building, Connie Chesner, Travis Cook

Last updated 7/2020

English

What you'll learn

Advance our understanding of what it means to trust wisely
Leverage the “Trust Gauge” analogy to better understand how trust builds and erodes
Develop an understanding of how verbal, visual, and contextual cues layer together to signal trustworthiness
Explore research on the powerful universal ways we naturally and rapidly assess trust in strangers and relationships
Leverage an expanded definition of diversity to allow us to build even stronger relationships
Build our skill at reading and interpreting key nonverbal messages

Course content

3 sections • 9 lectures • 1h 6m total length

Welcome & Defining Trust6:18
As we begin to explore how nonverbals impact our ability to trust, our first lecture sets the stage for our time together, from discussing the complexities of trust to starting our relationship together as we begin our journey through the course together.
Introduction & Course Goals4:47
Get started with an overview of goals for the course and background information on the instructor.

Exploring Our Internal "Trust Gauge"4:54
We all have an internal sense of trust across our relationships. We call this your "Trust Gauge," and learning how it works to guide us and allows us to take steps to repair trust when it starts to erode is an important framework before diving into understanding nonverbal messages.
Two Key Studies Reveal How Trust is Both Tough and Easy to Gauge10:41
The challenge with soft science social research lies in the applicability of insights. Some studies provide us with findings which we can put to immediate use in how we interact, read, and interpret the actions of others. Other studies provide interesting insights which are important for our awareness, but which are things we have much less control over in day-to-day interactions. Both are important in enhancing our understanding of the impact on nonverbals on trust in relationships.
What a Robot Can Teach Us About Trust10:01
AI (artificial intelligence), comes in many forms. In this lecture, we examine how one series of high-tech studies shattered doubts about the power of nonverbal messages to create a sense of trustworthiness during interactions. We also spend time discussing how rapidly trust forms and why that's vital to understand in judging trust in a fair manner.
Breaking Down Trust Cues to Increasing Trust9:00
Trust cues help us to both indicate trust to, and receive trust from, others. The better we are at understanding and sending the right trust cues, the stronger our relationships will become. Nonverbal cues go well beyond mere body language, although that is important too. In this lecture, we explore three key areas of nonverbal signals and how they can indicate an extension of trust in interactions.
Breaking Down Trust Flags that Erode Trust7:34
Just as trust cues help us to both indicate trust to, and receive trust from, others; trust flags signal that something is out of place or that trust is in question. The better we are at recognizing and responding to trust flags as they emerge, the stronger our relationships will become. In this lecture, we explore three key areas of nonverbal signals and how they can indicate trust is in danger and needs attention or repair.
Knowledge/Key Learning Review

Revisiting Our Goals + A Trust Gauge Mindset Challenge5:29
Putting newfound knowledge into action is one of the most powerful ways to lock in learning. In this lecture we cover some immediate steps you can take to enact the power of trust tools in your everyday life.
BONUS! Take Your Learning Farther + Learn About Additional Ways to Explore Trust7:29
Take your learning farther through bonus resources and opportunities and learn more about why this course and all courses from our family of brands are founded in extensive research and experience.

Requirements

No prior coursework or certifications are required for this course
Students should come to this course with an open mindset and a desire to enhance their knowledge of both trust and nonverbal communication
For the most impactful course experience, students should come prepared to engage the resources provided at key points of learning
You should be eager to learn how to understand nonverbal communication, how it relates to trust, and put that newfound understanding to work across your life

Description

Nonverbal communication makes up the majority of the messages we use to navigate the world and our relationships.

When we understand the power of the nonverbal messages we are sending and receiving, we can put that understanding into action, allowing us to enhance trust and the quality of our relationships.

As the foundation of every relationship across our lives, trust possesses the unique power to deepen ties and provide stronger satisfaction. In this course, we look at both research on how nonverbal communication shapes our perceptions, and take the steps to examine how we can use these insights to impact our own lives.

In a focused and impactful style, expect to add to your proverbial "toolbox" of understanding around the topic of trust with special emphasis on how nonverbal communication can shift how we are perceived and form relationships. All in a little over an hour!

Through a combination of lectures, quizzes, and special activities, you'll gain a deeper understanding of the special relationships between nonverbal communication and trust allowing you to apply the newfound insights use across work, home, and community relationships.

Who this course is for:

Individuals who want to build their understanding of how trust impacts relationships and the way nonverbal communication impacts that trust
Existing or aspiring team leaders looking to leverage how trust can enhance or detract from relationships
Executives striving to develop ground rules and understanding that empower collaboration and productivity across diverse perspectives
Anyone with a goal to improve their nonverbal communication understanding
Anyone who wants to have a deeper understanding of how trust impacts relationships

Increase Trust by Understanding the Power of Your Nonverbals

What you'll learn

Explore related topics

Course content

GETTING STARTED2 lectures • 11min

BUILDING YOUR KNOWLEDGE & NONVERBAL TRUST TOOLS5 lectures • 42min

PUTTING YOUR KNOWLEDGE TO WORK2 lectures • 13min

Requirements

Description

Who this course is for: