Identifying Lessons Learned
4.3 (7 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
42 students enrolled

Identifying Lessons Learned

The After Action Review (AAR)
4.3 (7 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
42 students enrolled
Last updated 11/2017
English
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Current price: $16.99 Original price: $24.99 Discount: 32% off
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This course includes
  • 33 mins on-demand video
  • 1 article
  • 6 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
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What you'll learn
  • Assess what team actions are beneficial to future project outcomes and which need to be improved.
  • Succinctly capture the team's recommendations for what to do differently in the future.
Requirements
  • No prior knowledge of the subject is required
  • The latest version of Adobe PDF
Description

Teams of all types and across all industries can benefit from using an ongoing review process to examine both its actions and outcomes related to their projects and events.  The After Action Review (AAR) is a process that promotes open dialogue so your team can identify opportunities for learning and improvement based on its actions during a particular project or event.  

Course Purpose

The purpose of this course is to provide team leaders and project leaders with the skills and tools necessaary to assess and correct team actions taken during a project.  Once you’ve completed the course, you will be able to direct your team in better achieving its desired project outcomes.  

The course offers a straightforward process that students can quickly master.  A case story is presented as a learning assignment for reflection and input.  

Lesson 2 of the course explains and reinforces the value of conducting and learning from an After Action Review.

In Lesson 3, you'll learn to use the AAR process, as well as grow to appreciate its usefulness.   

In Lesson 4, you'll learn how to easily document your AAR findings and capture your recommendations for future actions.  

Who is the target audience?

  • Team leaders and project managers interested in improving project outcomes.
  • Team members interested in improving project outcomes. 
  • Small businesses wanting to improve project outcomes.  
Who this course is for:
  • Team leaders and project managers interested in improving project outcomes.
  • Team members interested in improving project outcomes.
  • Small businesses wanting to improve project outcomes.
Course content
Expand 9 lectures 32:46
+ Identifying Lessons Learned: The After Action Review
9 lectures 32:46

This course discusses a review process used to examine actions taken and outcomes experienced during a project or event.  The video covers the focus of the course and discusses how you'll apply your learning.

Preview 03:05

We begin this course with a discussion about the origins of the After Action Review in the U.S. military and its subsequent use within organizations. The AAR is a simple yet very effective process teams use to capture  lessons learned from its past successes and failures, with the goal of improving future performance.

History of the After Action Review
04:53

This discussion explains what the After Action Review means.  It also discusses how this structured approach leads the team down a discovery path regarding the effectiveness of actions taken during a project. 

Preview 03:24

This discussion covers the 5 basic factors examined during an After Action Review, and you'll see how the dynamics of each influence the other.  We also cover how using open-ended questions help to advance the review discussion.

Using the After Action Review Process
07:27

Now that you’ve learned how to use the review process, it’s equally  important to understand how the project purpose drives your project review discussion. In this Lesson,  we spend a little time talking about how the project’s purpose establishes the framework or context for your After Action Review discussion.  

The Importance of The Project Purpose
02:35

In this discussion, we focus on a straightforward way of documenting the findings and recommendations identified during your review.  A easy to use documentation template is also introduced.  

Documenting and Sharing Your Findings
02:30

In this discussion, we recap the key learning points from the course and introduce the learning activity for the course.  

Course Wrap Up and Activity
02:04

Testing knowledge of content learned.

Course Quiz
7 questions
For this assignment, you will work with your team to conduct an After Action Review of a recent team project.
Your Team's After Action Review
1 question

Resources in this section are for mastering the topics reviewed in this class.

Mastery Resources
00:01

Is your team continuously learning and growing? Whether we are talking about individuals or teams, our ability to reach and sustain high performance, depends on our ability to change behavior.

But, how do teams learn from past events … change their behavior and ultimately change the outcome?

In this course,  you will learn a simple yet valuable process for looking back at a recently completed task, event or project to identify the “lessons learned” from this experience.  

Preview 06:47