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How Great Leaders Make & Communicate Tough Decisions
Role Play
New
Created byRich Veltri
Last updated 5/2026
English

What you'll learn

  • Navigate imperfect information
  • Use a framework for sound decision making
  • Communicate decisions with empathy and transparency
  • Skillfully manage disagreements about a decision
  • Monitor results and implement corrective action plans

Course content

4 sections9 lectures1h 4m total length
  • Introduction2:13

    Meet your instructor

  • Course Goals & Structure2:41

    Overview of the learning roadmap and objectives.

Requirements

  • No prerequisites required

Description

The ability to make & communicate tough decisions is what separates great leaders from average leaders.  Avoiding tough decisions will impede your career.  Instead you need to prepare for the inevitable difficult situations now and practice those skills so you are ready to lead when the moment demands.  This unique, one-hour course will give you the skills to put you on the path toward the next level of leadership.

What you'll learn:

  • Analyze imperfect information & challenge data gaps

  • Separate fact from fiction by asking challenging questions

  • Seek options that others have not yet considered

  • Make timely decisions based on a methodical process

  • Communicate with empathy & transparency

  • Handle disagreements with humility & strength

  • Build credibility with your team & your peers

  • Monitor effectiveness of decisions & implement corrective action plans

With your busy schedule in mind, the instructor has designed the lectures for conciseness and with an emphasis on real-world, practical skills.  The course offers easy to remember acronyms for the most important concepts.  Additionally there are two role-playing exercises powered by AI technology, offering you the opportunity to practice what you learned using your webcam and microphone in simulated difficult conversations.

The instructor is a seasoned leader, having experience at Fortune 500 companies and has authored multiple best-selling courses.  He has coached and mentored hundreds of colleagues, many of whom are now leading their own teams.

All PowerPoint slides and a convenient decision-making template are included for future reference.

No prerequisites required. Whether you're an aspiring leader, or a Team Lead, Manager, or Director, this course is designed to be both accessible and impactful.

Will you take the next step and enroll now?

Who this course is for:

  • Aspiring leaders
  • Team Leads
  • Managers
  • Directors