Build client trust. Master Consulting Delivery

In this lesson, I will help you understand the context of business analysis and the role of a business analyst. I will also show how the business analyst is an agent of change.

By stepping into your client's shoes you can get a better sense of the role you play. In this lesson you will have a go at hiring yourself for a piece of work.

In this lesson, you will learn about the purpose of business analysis and how to approach business analysis in a productive way.

To be effective you need to understand the role of business analysis.

Find out about the key skills that you need to be effective in business analysis.

In this lesson you will explore business modelling tools and start to practice their application in business analysis

This lesson will teach you Data Flow Diagrams (DFD) as a core tool to use in business analysis. You will have an opportunity to practice DFDs on a fictitious management consultancy. You might like to print out the dfd technique consultancy task PDF so you can use it in the practice section. You will need a highlighter or a pen to underline words.

You will need to be able to define business requirements as part of your business analysis work. This is an essential part of the business analysis role. Without clear requirements, the project will be suboptimal or may even fail.

Fact-finding is an essential business analysis skill. In this lesson, you will explore four techniques to help you gather facts for your project. 

Facilitation is a core technique that everyone who does business analysis must-have. In this lesson, you will learn the fundamentals of facilitation. I will also share lessons learned from experienced facilitators.

In this lesson, I share my experiences of working with the approach in this course. I share what can go wrong and what to think about when working with clients and colleagues. The best way to find out is to try it yourself. please share your experience with me and other students through Udemy. You can start with paper or a whiteboard and move on to sophisticated tools such as Visio. There are many online tools that you can use together with others to brainstorm designs and capture data.

You have reached the end of the course. In this final lessons I will summarise what you have learnt as a helpful reminder of the tools and techniques that the course has covered.

Here you will find bonus content that will help you with your overall development. The content included is project Architect - a framework for business projects. Leadership Strengths a link to a workbook to help you develop your strengths and links to the three Udemy courses I have published.

This is an overview of the Leadership Strengths approach to help you achieve your goals. I have included templates from the method.