Dr Phil Richardson
Experienced business transformation and innovation consultant
With an initial career in the pharmaceutical and biotechnology industry Phil has over 25 five years consulting experience. He worked for IBM, Druid (part of Steria) and Deloitte before setting up his own business transformation and innovation consultancy. His consulting work covered innovation for major food and drink brands, global transformation programmes for telecommunications and pharmaceutical organisations and strategy and change work for government, business services and consumer brands. Consulting assignments span in size from 3 month strategy work to 3 year transformation programmes which ranged in values up to $250m. The type of work included creating a customer focus, delivering an effective international operation and developing new products and services.
For a major charity he enabled the organisation ability to service its clients from 4,500 to over 60,000 with the same budget. For an international business services organisation he was able to help change the customer processes so that it was able to increase the profit on each service by 20% Work on supply chain for a major brewer (the biggest in the world) led to a significant reduction in supply chain costs.
Phil is a certified Management Consultant (CMC) has a PhD in strategy and change, an MBA from the Open University (where he teaches strategy and is an examiner for the final year thesis), and professionally is a chartered biologist and a chartered scientist.
Phil has an active research interest in biomimetics and its application to systems thinking and change management. He has successfully developed consulting services and products using this research which he has sold to global enterprises.
Phil lives in Dorset, on the south coast of England with his family and German Shepherd Tessa.