
You will learn how the transport and logistics industry supports global trade and connects economies worldwide
You will understand what a freight forwarder does every day: coordinating shipments, managing documents, and ensuring smooth delivery
You will explore the four main transport modes, their benefits and limits, and how to select the right mode for each cargo
You will see how forwarding companies are structured, how departments cooperate, and what the workflow looks like
Choose one real product and map its journey from shipper to consignee. Define key roles, risks, and KPIs for every stakeholder
Describe what a forwarder does from inquiry to delivery in ten simple steps. List the data, documents, and decisions used in each phase
You will learn and correctly use logistics terms like CMR, FTL, LTL, and Incoterms in real communication
You will understand what the main transport documents are for, how to read them, and what information they must contain
You will learn to describe and manage the forwarding process through eight clear stages, from inquiry to invoicing
You will see how a forwarder’s day looks in practice — what tasks to prioritize and how to stay organized
Draw or describe eight stages of a forwarding process. For each stage, define inputs, outputs, one key decision, and main risks
Write a short professional email (6–8 sentences) using logistics terms such as FTL, ETA, and Incoterms in the right context
You will understand carrier liability rules under the CMR Convention and how to react properly in case of damage or loss
You will learn the EU driving and cabotage rules that affect planning, pricing, and delivery timing
You will gain basic knowledge of ADR, IATA, IMDG, and RID regulations for safe handling and documentation of dangerous goods
You will learn how to manage transport data safely and respect global privacy laws such as GDPR and their international equivalents
Read the CMR Convention (or selected parts) and summarize the carrier’s responsibilities and exemptions. Add one practical case example
Plan a 1,400 km international route, calculate driving blocks, rest times, and ETA, and explain your main route choices
You will learn how to manage and track shipments in TMS, use digital status updates, and connect documentation with operations
You will know how to find loads, choose reliable partners, and negotiate offers using online freight platforms
You will use Excel for quick freight calculations, cost tracking, and operational summaries with simple formulas
You will learn to calculate total transport cost, add margins, and define the customer price professionally
You will practice negotiation techniques and learn how to reach win-win outcomes on rates, timing, and service
Build a simple Excel sheet for cost calculation, including freight, tolls, and margin. Use basic formulas for totals and price per kilometer
Describe the full TMS process from booking to invoicing. Assign documents to statuses and define client communication points
Go from zero to confident freight forwarder—fast.
This beginner-friendly course gives you a clear, practical path into global transport & logistics. You’ll learn what a freight forwarder actually does—coordinating shippers and carriers so goods arrive at the right place, time, condition, and cost—and practice doing it.
Across five focused modules, you’ll master the end-to-end workflow from inquiry to delivery: quoting, booking, document flow, tracking, delivery confirmation, and invoicing. You’ll speak the language (CMR, FTL/LTL, Incoterms), operate modern tools (TMS, freight exchanges, Excel), and communicate clearly with clients and carriers—even under pressure. You’ll also cover essentials that keep operations legal and safe, including the CMR framework for international road freight and core EU rules on driving times and tachographs.
Why this matters: strong logistics capabilities unlock trade and jobs everywhere. Improving logistics performance deepens countries’ participation in global value chains—skills you build here are valuable in any market.
You’ll get templates, email scripts, and a simple Excel cost calculator you can use on day one. Short practical exercises help you build a portfolio (process map, stakeholder analysis, route plan), while a Pre-Test and Post-Test make your progress visible. You’ll finish with a 30-day starter plan so you can hit the ground running at work or stand out in interviews. Expect clear explanations, real cases, and tool-first learning—including what a TMS is and how it plans, executes, and optimizes the movement of goods.
Whether you’re changing careers or exploring logistics at university, this course compresses years of trial-and-error into days of focused practice—practical, global, and immediately useful.