
Hello and welcome to this course! This is the very first lecture in this series. In this lesson we'll set the context of the topic and tell you some of the drivers that led me to design the course, bearing in mind the intended audience.
In this lecture, you'll get a bird's eye view of what retail buying and merchandising, as subject matter, is made up of. We'll be looking at the core perspectives to view and describe the subject matter.
This lecture covers the learning outcomes for the course. It clarifies the target audience and discusses what you'll achieve on completion of the course.
Here, you will find a decision tree diagram that will help you decide whether this course is really what you are after.
The course structure is largely based on the bird's eye view of the core perspectives in buying and merchandising. This lesson goes into more detail of how these core perspectives translate into the course structure, in order to make sure you get the most out of the teaching content.
This is the concluding lecture for Section 1, where we'll wrap up everything you've learnt in this section.
The product is at the centre of the buying and merchandising business. In this introductory lesson to this section, we'll set the scene for the product perspective.
The product life cycle is a very important viewpoint to consider when thinking about a product. This lesson discusses the product life cycle.
At the beginning of the product life cycle, there's an important practice known as new product development. This is concerned with researching, designing and selling products in order to make market breakthroughs. In this lecture, we'll be discussing the "one-size-fits-all" idea of new product development.
By grouping products in specific ways, we are able to plan product management more efficiently. This lesson explains how products need to be grouped to make sense to buying and merchandising in the retail sector.
This is a continuation of the previous lecture on product groupings.
This is the concluding lecture for Section 2, where we'll wrap up everything you've learnt in this section.
This is the introductory lesson to this section, where we'll set the scene for the supply chain perspective.
The sourcing model is a very common supply chain configuration used by many retail companies who source their own products with their own branding. In this lecture, we'll look at who the participants in the model are, but more generally what happens in the sourcing model.
This is a continuation of the previous lecture on the sourcing model.
In this lecture, we'll explain the workings of the full service model. This supply chain configuration is used for when you want to buy and sell third party products.
This lecture explains some miscellaneous concepts relevant to buying and merchandising like the critical path, the dynamics of stock (a.k.a. inventory), and a few others.
This is the concluding lecture for Section 3, where we'll wrap up everything you've learnt in this section.
This is the introductory lesson to this section, where we'll set the scene for the people perspective.
This lecture identifies the primary teams of people who collaborate with one another to enable the buying and merchandising enterprise to come to life.
The organisational structure of buying and merchandising businesses varies from company to company. In this lecture, we'll explore a few concrete examples of organisational structures.
Roles and responsibilities are assigned at all levels of the organisational structure. In this lecture we'll consider the structure and describe the responsibilities held by the individuals operating within that structure.
In this lesson we'll explain the collective qualities and attributes of successful buyers, assistant buyers and buying admin assistants.
In this lesson we'll explain the collective qualities and attributes of successful merchandisers, assistant merchandisers and allocators.
This is the concluding lecture for Section 4, where we'll wrap up everything you've learnt in this section.
This is the introductory lesson to this section, where we'll set the scene for the process perspective.
In this lesson, we'll bring together the various perspectives we've explored and explain how things work in terms of a timeline. We'll be calling that our "merchandise management roadmap".
This is a continuation of the previous lecture on the merchandise management roadmap.
This lecture covers the details of buying strategy planning.
This lecture covers the details of range planning a.k.a. assortment planning.
In this lesson, we'll use our knowledge of new product development and explain in more detail how the business process of product development is implemented.
Budget management in buying and merchandising breaks down into finer business processes, the main ones being sales forecasting and planning for Open-to-Buy (OTB), which we'll discuss in this lecture.
This lecture explains how stock (inventory) management is implemented in the buying and merchandising business.
Having a strategy for the correct pricing of products is highly important in retail. This lecture looks at the business process of planning the pricing architecture and the key considerations to bear in mind.
This is the concluding lecture for Section 5, where we'll wrap up everything you've learnt in this section.
This is the introductory lesson to this section, where we'll set the scene for the technology perspective.
In this lecture, we'll explain the implications of some key enterprise systems you are very likely to encounter in buying and merchandising.
When you work in buying and merchandising you'll be working with data reports. In this lesson, we'll explore how a typical data architecture is set up for you to be able to pull data to create these reports.
This is the concluding lecture for Section 6, where we'll wrap up everything you've learnt in this section.
This is the introductory lesson to this section, where we'll set the scene for the numerical and reporting perspective.
In this lecture, we'll go through some of the basic metrics used in merchandise planning like how to calculate margins, understand stock performance, etc.
This lecture explains an example of a simple critical path tracker and the core types of information that feed into the tracker.
This lecture explains an example of a simple WSSI and the core types of information that feed into the report.
This is the concluding lecture for Section 7, where we'll wrap up everything you've learnt in this section.
This bonus lecture provides an overview of e-commerce, from which online merchandising derives. In this lesson, we'll get to explain the core chunks of functionalities that make up an e-commerce platform.
There are several ongoing challenges and obstacles faced by retail companies as well as individuals who work in buying and merchandising. In this lecture, we'll discuss and reflect on some of these challenges.
This is the last lecture in this series, where we'll wrap up the course.
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Attributions, special thanks and disclaimer.
Retail buying and merchandising sits at the heart of every commercial decision a retail enterprise makes — and yet for newcomers, it's one of the hardest subjects to get a clear picture of.
Buying and merchandising sits at the heart of how retail enterprises plan, buy and sell the right products, at the right place, right time, in the right quantities, to the right customer and at the right price. It's a function that drives commercial performance at every level of a retail organisation — and yet for newcomers, it can feel impenetrable. The subject is dense with specialised terminology, acronyms and interconnected concepts that are rarely explained in a way that makes the whole picture visible at once.
This course was built specifically to solve that problem. Rather than working through buying and merchandising as a single overwhelming body of knowledge, the course deliberately structures the subject into a set of distinct but interrelated domain perspectives — each one tackling a different dimension of the buying and merchandising cycle in a logical, building-block fashion. This approach, combined with real-life industry examples woven throughout, means you don't just learn the concepts in isolation — you understand how everything connects and drives the complex clockwork of retail buying and merchandising in practice.
No prior knowledge is assumed and no particular educational or professional background is required. Whether you're new to retail, transitioning into a buying or merchandising role, or simply want to build a solid commercial foundation, this course meets you where you are and fast-tracks your understanding in a way that textbooks and generic overviews rarely manage.
What you will be able to do after this course:
Navigate the full buying and merchandising cycle with confidence
Understand and use the specialised terminology, concepts and frameworks that define the field
See how the different perspectives of buying and merchandising — from range planning to product development to merchandise management — connect and interact
Apply your learning to real-life retail contexts through practical examples drawn from industry
Build a well-rounded foundation for a career or further study in retail buying and merchandising
Who this course is for:
This course is designed for anyone who is new to retail buying and merchandising and wants a genuinely accessible, structured and fast introduction to the field — regardless of background or prior experience. It will suit aspiring buyers and merchandisers, retail professionals looking to broaden their commercial understanding, and anyone curious about how the buying and merchandising function actually works in practice. If you want to go from newcomer to well-rounded in record time, this is the course that gets you there.