
Move organizations from conversion rate optimization to a culture of experimentation by mastering change management, maturity assessment, and team alignment.
Explore why experimentation matters beyond data and conversion rate optimization. Learn to combine data with testing to validate decisions, reduce uncertainty, and drive customer-aligned growth across the organization.
Explore the resources and models for assessing your organization's experimentation maturity, including the free questionnaire and the Experimentation Culture Maturity Model, plus practical tips from conversion ideas.
Assess the current situation of an organization and its teams to gauge experimentation maturity, identify allies and blockers, and craft a change plan to advance to the next maturity stage.
Assess the organization, including mission, vision, and market context, using SWOT and value proposition; then build a goal tree with a North Star metric and KPIs to guide experimentation.
Explore the ABC model to understand your manager's drivers, barriers, and cravings, and plan a kickoff session with introductions, outcomes, and a clear way of working for successful collaboration.
Map the organization with an organizational chart to identify allies and opponents of experimentation, and color-code teams as green, blue, or red to illustrate the experimentation landscape.
Apply force field analysis to map informal networks, identify critical stakeholders, and gauge who supports or blocks experimentation, then connect allies and tailor your change plan.
Assess the current situation to move toward a culture of experimentation, plan a kickoff with your manager, and map goals and blockers using SWOT and force field analysis.
Assess your organization's experimentation maturity with models and data maturity model, complete the maturity questionnaire, and learn to interview teams to craft a change plan advancing to the next stage.
Assess the current state with a maturity model and interviews, then implement a change plan to reach the next experimentation maturity stage, addressing culture, data trust, and organizational obstacles.
Assess the current maturity level with a concise questionnaire and follow-up interviews to map your team’s experimentation maturity across data and experimentation, mindset, and people subcategories.
Learn how to conduct effective change management interviews by asking open-ended questions, using the letter technique to uncover root causes, and separating core issues from symptoms.
Assess situation to understand organization and the teams' experimentation maturity; plot each team on the maturity model using questionnaires and interviews, and craft a change plan toward the next stages.
Explore what company culture is and how tacit norms shape attitudes, behaviors, and decisions. Learn theories and strategies to overcome barriers to experimentation maturity and foster autonomous, cross-team collaboration.
Develop an experimentation mindset by thinking like a scientist—curiosity, testable hypotheses, and evidence-driven learning—to drive customer value, reduce risk, and foster a growth mindset across the organization.
An organizational structure shapes experimentation culture; break silos by aligning teams to common goals, fostering cross-department collaboration, running joint experiments, and removing barriers.
Democratize experimentation and ideation by empowering all employees to run tests. Make decisions based on outcomes, foster autonomy and trust, and align rewards around customer outcomes.
Balance an experimentation culture by embracing tolerance for failure, disciplined experimentation, psychological safety, collaboration with accountability, and strong leadership to avoid chaotic flat structures.
Learn how to overcome company culture as the biggest obstacle to scaling experimentation by aligning mindsets, breaking silos, and enabling trustworthy, outcome-driven experimentation at scale.
Clarify the scope and alignment of experimentation as you move from CRO to an experimentation culture, emphasizing organization-wide decision making, risk reduction, and KPI challenges.
Explore how mature organizations use an OEC or OAC to measure long-term experiment success with a weighted EAC, incorporating happiness, engagement, adoption, retention, and task success.
Experimentation moves from isolated conversion rate optimization in online markets to embedded product teams. This shift expands scope and complexity, enabling testing of personalization algorithms and features under higher governance.
Set clear, maturity-driven goals for experimentation beyond CRO, establish a center of excellence, and scale learning-driven changes across departments to maximize ROI and validated outcomes.
Align experimentation with business goals and embed it across product teams to maximize impact. Move from ROI to the number of teams experimenting, learnings, and the percentage of changes validated.
Explore how experimentation teams evolve from a single specialist to a mature team. See how education, team structure, and clear goals drive experimentation maturity and success.
Learn how to build and grow an experimentation team for conversion rate optimization, from core roles like developers and designers to analysts, researchers, and copywriters, while addressing bottlenecks and culture.
Learn how to identify bottlenecks using the theory of constraints, calculate team capacity, and boost experimentation velocity through targeted staffing, automation, and education for a stronger change plan.
Explore centralized, decentralized, and center of excellence models for scaling experimentation, showing how central teams and domain experts balance governance, tooling, and learning to foster an experimentation culture.
The Center of Excellence champions experimentation by standardizing processes, fostering education and community, and ensuring psychological safety, autonomy, and efficacy to build an organization-wide culture of experimentation.
Educate colleagues on experimentation's importance, sharing both winning and loss prevented outcomes to foster a risk-aware mindset and better decision making for scalable, mature processes.
Collaborate with the center of excellence and education to set ambitious yet realistic team goals tied to experimentation outcomes, like win rates and number of experiments, tracked weekly.
Advance from ad hoc testing to a center of excellence by building education, clear experimentation goals, and addressing cultural and resource bottlenecks to reach experimentation maturity.
Explore data, tooling, and automation for experimentation, emphasizing trustworthy data, cross-device insights, and end-to-end tools—from analytics and qualitative feedback to design, coding, and server-side experimentation.
Foster trust in data and tools by building a data platform with analytics setup, events, and linked sources, validating the stats engine, and enabling automation across the center of excellence.
Automate recurring a/b test analysis and safeguards to boost efficiency, accessibility, and safety, reducing costs; use Airtable dashboards to track experiment goals.
Adopt an all-in-one experimentation process and insights tool to plan experiments, document insights, and power dashboards, collaboration, and meta analyses that drive maturation.
Ensure high quality data and reliable tooling to build trust in experiments, grow experimentation maturity, and automate processes for safer, efficient democratization.
Explore maturity steps in the optimization process and learn how embedding experimentation in product teams transforms CRO, enabling zero-specialist teams to start their own CRO process.
Transition from a stand-alone CRO process to an embedded experimentation process, guided by data-driven research, prioritized hypotheses, and ROI-focused flywheel to improve outcomes within product teams.
Embed experimentation into existing agile processes with dual track discovery and delivery to accelerate learning. Live with Scrum, align roles, and enable rapid, validated product updates across tracks.
Examine types of experiments across maturity stages, from design and copy tests to price testing and feature trials, guided by design thinking and build-measure-learn.
Explore how research drives experimentation maturity from no research to advanced, embedded practices, using CRO, dual track agile, the double diamond framework, design thinking, and qualitative and quantitative methods.
Explore prioritization models for experimentation, from basic frameworks to evidence-based PKL, balancing ease and impact. Learn to automate score updates after each experiment to inform decisions.
Embed experimentation by aligning conversion rate optimization and experimentation processes with workflows, using dual track Agile and diamonds, progressing from simple A and B tests to strategic, noninferiority tests.
Assess the situation using SWOT, goal tree, organization charts, and force field analysis to map allies and blockers, plan interviews, and evaluate experimentation maturity across culture, data, tooling, and processes.
Write a change management plan to advance your organization's experimentation maturity, detailing what to include, how to build it, and how to pitch to the board or management.
Develop a change management plan to improve experimentation maturity. Use the mental pyramid to structure your key message, high-level insights, and supporting data for board alignment and decision making.
Secure an executive ally, tailor the plan for the board, mention the appointment up front, and present with a pyramid and bullets while using intervention techniques to address resistance.
Prepare with an ally on the board to anticipate questions about problem size, urgency, solution effectiveness, and risks; pause, seek clarification, and promise follow-up if you don't know.
Present your change plan using the mental pyramid, starting with the key message and supporting data. Persuade the board with an ally, a focused deck, and concise responses.
Educate colleagues about experimentation and system two, test ideas to prove that A/B testing works, and create experiences that shape beliefs, drive actions, and deliver lasting organizational culture change.
Leverage System 1 to drive behavioral change by making experimentation easy, small, and autonomous. Standardize processes with checklists and automated analysis, and keep it accessible for colleagues to submit ideas.
Tweak the physical environment to align system one and system two, employ nudges and feature toggles, and share concise updates via email or chat.
Shape the social environment with social proof: ratings, reviews, testimonials, and success stories, to foster a community of experimentation and recognize your pivotal role as the change manager.
Set rules and norms to drive change, involve higher management, and embrace failure as a learning tool, while rewards reinforce process and intrinsic motivation for an experimentation culture.
Apply an optimization mindset to change management by practicing experimentation with AB tests and dashboards, acknowledging no one size fits all as you tailor testing for your organization and board.
Apply a structured ideation and planning process for organizational experiments using a culture change canvas. Plan, execute, and reflect weekly, incorporating air table or notion and accountability.
Explore three change examples that inspire data-driven experimentation: a live analytics dashboard for visibility, an idea competition boosting cross-team tests, and a Slack-based culture for sharing successes and failures.
Secure support from higher management and use the culture change canvas to implement change, not just run B tests, then pitch your change plans and document weekly organizational experiments.
Develop soft skills for change and performance across experimentation maturity stages, from online marketer and SEO to CRO specialist, experimentation lead, center of excellence, and director of experimentation.
Your behavior and beliefs can enable or block organizational change, so recognize downward spirals, practice mindfulness, and step out together to shift toward a data- and experiment-driven mindset.
Develop change leadership by acting as a likeable authority, listening first to align with stakeholders, and using authentic, empathetic communication to foster a win-win culture of experimentation.
Consultants should pursue immediate, visible impact with quick wins, dashboards, and early a/b tests instead of long data checks. Be realistic, open, and genuinely care, building networks for lasting independence.
Develop change by cultivating a likeable authority, listening first, aligning communication, and empowering teams to run experiments while building trust and authentic long-term solutions.
Develop a personal growth process to drive change and performance, embracing an optimization mindset, unlearning old methods, and guiding others through evidence-based experimentation.
Drive personal change by applying a structured optimization and experimentation process, not just motivation, as 10% succeed with lifestyle changes like quitting smoking, moderating alcohol, exercising, and stress reduction.
Explore the differences between life-bound personal growth experiments and controlled testing, then apply habit science—cue, craving, response, reward—to build, stack, and sustain change.
Apply an extended smart framework for personal growth by starting with a first action, shaping environment, linking consequences and rewards, and sustaining mindfulness to cope with resistant colleagues.
Apply the s.r.o. process to personal growth by running one or two experiments at a time; set a goal, research, form a hypothesis, test with an a/b, and track progress.
Develop an optimization mindset for personal growth, applying habit building, goals, and one to two personal experiments; use the habit loop—cue, craving, response, rewards—to set smart facts and test hypotheses.
Finalize a change initiative by securing executive support, using the culture change canvas to foster experimentation, address resistance with curiosity, and plan next steps toward maturity.
Learn to evaluate outcomes and reflect on the entire change process within an experimentation culture, using end-of-project reviews, continuous feedback, and team learning.
Define next steps from your change project learnings and move from level 3 to level 4 in the experimentation maturity model. Reassess the situation to advance toward organization-wide experimentation culture.
Keep learning by following experimentation experts on LinkedIn and exploring a curated list of books on experimentation, change management, habit building, culture, and continuous discovery habits to advance maturity.
Celebrate completing change management with ongoing access and support via Udemy, LinkedIn, or email. Explore CRO and experimentation resources, including A/B testing, newsletters, and free guides to deepen learning.
If you want your organization to grow toward an experimentation culture, learn change management to accomplish this, and motivate your colleagues and higher management to become more experiment-driven, this will be the right course for you.
This course is a complete blueprint for every step from a CRO-only situation to an Experimentation Culture. It is based on many books, articles, courses, and my 14+ years of experience in this fantastic line of work.
By taking this course, you will...
Improve the experimentation maturity of your organization using change management
Motivate your colleagues and higher management to become more experiment-driven
Assess the current situation and determine the organization's current experimentation maturity level
Write a change management plan and pitch it to the board
Put your change plan into practice using change management and your soft skills
Work on your personal growth to facilitate the change progress and improve your skills
You will learn everything about your organization, your manager or contact person, and all experimentation maturity levels. In addition, you will learn about the company culture, scope & alignment, team, data, tooling & automation, and the experimentation process.
You will also know how to write and present a change plan, pitch it to the board and prepare for difficult questions. Then, you will put the change plan into practice. You will learn everything about change management, the influence of your soft skills, dealing with resistance, and your personal growth.
Change management course setup
In the first part of the Change management course, you’ll learn to assess the current experimentation maturity of the organization. This includes getting to know the organization, its goals, and its landscape. Also, you get to know your contact person or manager and your landscape using a force-field analysis. Next, through a questionnaire and interview techniques, you will discover the challenges, obstacles, and hidden forces to get to the next experimentation maturity stage.
Next, you’ll learn how to write your change plan, pitch it to the board and prepare for difficult questions.
Next, you’ll learn how to implement your plan using change management, your soft skills, and personal growth.
Finally, you will evaluate, reflect and determine the next steps.
This is a complete course
There is no upsell to another expensive course, and there is no upsell to a coaching program.
You will learn everything about change management and how to implement it. I will only reference my other Udemy courses if you or a team member want to learn more about a specific topic.
This course will cover everything you need to know in a practical and engaging manner. Together, we will go through the change cycle step by step, with useful and practical frameworks and theories you can put into practice straight away.
Start learning change management and grow to an experimentation culture today
If you sign up today, you will have lifetime access to the course, including all future updates. You´ll also get a 30-day no question asked money-back guarantee.
If you have any questions during or after this course, please feel free to contact me. I’ll be happy to help you out. You can use the Q&A feature inside the course, send me a private message, or send an email. I will answer all of your questions as soon as possible.
Ready to get to a culture of experimentation? Sign up today! :-)