
Learn the principles to launch your e-commerce brand from start to finish. Develop branding elements and omni channel strategies across website, in-store, and hybrid channels.
Multiple pre-launch strategies to get your business rising early. One involves how to run a Viral Loops campaign that drives traffic to a landing page and collects email addresses to launch with (I collected 20k with this!). Second, best practices around your crowdfunding strategy and what platforms to use.
Clarify your value proposition by defining the customer pain, your solution, and the primary benefits; then build a strong product through prototype, proper manufacturing, and iterative improvement to beat competition.
Master branding as the full brand experience—personality, colors, fonts, name, and logo—creating a memorable promise that becomes a monopoly of the mind.
Master third party logistics (3PL) and your supply chain from manufacturing to warehousing and shipping to customers. See how 3PLs like quiet logistics use Kiva robots to pick and pack.
Explore cx platform options for e-commerce brands, integrating Help Scout or Intercom with Shopify to unify tickets, automate FAQs, and route messages across email, chat, WhatsApp, and text.
Download the attached Lecture Notes that apply to the entire Pricing section and look out for the key concepts on each slide as you go through the Pricing videos.
Learn how bundling creates value and higher sales by offering multi-item price packs and use the good–better–best tiered model to attract different customer segments while avoiding the paradox of choice.
Explore payment methods and strategies to boost e-commerce conversions, including credit cards, Apple Pay, Google Pay, PayPal, Stripe, and split payments with zero or low interest via Afterpay.
Focus on one or two solid social channels to grow your ecommerce brand. Start with Facebook and Instagram, and use Twitter for customer service conversations.
Pivot to out-of-home advertising as a marketing strategy, using subway ads, buses, and billboards to reach customers where they are, with budget-based costs and scalable mass audience impact.
Identify how your target market consumes media and tailor ads to the channels, like Hulu, Pandora, and YouTube bumper ads, to capture attention in six seconds and boost brand recall.
Tap into the growing podcast advertising market by partnering with hosts, delivering 30-60-90 second ad reads, and using host-specific promo codes to track acquisitions.
Explore how template-based platforms like Shopify and Squarespace simplify launching an e-commerce store. Apply a customer journey map (CJM) to define key pages, touchpoints, and navigation to drive conversions.
Build a strong tech stack by selecting Shopify apps for subscriptions, analytics, and customer service, then integrate reviews and referral platforms while vetting and testing each app.
Nurture customers after a sale with onboarding emails, a strong retention cadence, and loyalty programs to drive repeat purchases, referrals, and a cross-channel ripple effect.
The digital revolution has completely changed consumer behavior and brands need to respond accordingly. You will learn insider tactics of high-growth Direct-to-Consumer (DTC) digitally native brands!
The course bundle covers all major areas to focus on as a business owner to make the right decisions regarding your brand - through an e-commerce lens. My expertise connects cross-functional business units and combines them into a cohesive digital experience. You will learn about: value propositions, branding, operations, CX, marketing, digital strategy, e-commerce, and much more!
This course is for the go-getters, brainstomers, ideators, and business owners who want to learn how to execute efficiently and create high-performing brands that have a best-in-class digital experience.