Emotional Intelligence in the Workplace
What you'll learn
- Know your own emotional intelligence (EQ) score, strengths, and weakness
- Stop getting sucked into other people’s negative emotions
- Stop your emotions from escalating by knowing early warning signs and triggers
- Reduce and release stress so that it doesn’t build up
- Overcome negative emotions using quick, powerful 5-second strategies
- Stop yourself from crying or getting angry at work
- Recognize non-verbal communication and body language that shows you what others are feeling
- Understand, manage, and influence other people’s emotions
- Develop rapport and connect to co-workers or staff
- Develop true empathy, which will increase your influence, authority, and ability to be supportive
- Communicate and listen effectively and improve your relationships
- Handle others’ emotional states, including apathy, defensiveness, anger, or crying
- Enhance your leadership skills
- Create a more positive work environment with low conflict and high productivity
Requirements
- Ability to print worksheet material
Description
We are top Udemy instructors in the personal development category. Our courses have been taken by over 800,000+ happy students from 200 countries.
We have a thriving community in the course and we are actively involved and answer questions within 24h.
Many people believe that intelligence, or IQ, was what determines success. But, researchers have found that people with average IQ’s outperform those with higher IQ 70% of the time. It turns out that the missing link in determining a person’s long-term success is emotional intelligence, or EQ.
Many organizations make the same mistake by focusing on developing hard skills, while the truth is that soft skills, such as emotional intelligence, have been demonstrated to be the strongest predictor of job performance. Plus, high levels of EQ in the workplace creates more rewarding, collaborative, and satisfying workplace relationships, which, in turn, leads to reduced stress and anxiety and greater productivity.
Talent Smart studied 34 important workplace skills, including emotional intelligence, and found that EQ was the highest predictor of work performance and overall success.
Another study of over 40 fortune 500 companies found that programmers in the top 10th percentile of EQ produced software 3 times faster than programmers with low EQ, and high EQ sales representatives outperformed others by 50%.
Studies have found that high EQ also correlates to increases in earnings, problem solving skills, and leadership effectiveness. In fact people with high EQ make an average of $29,000 more a year than those with low EQ. This has proven to be true across different industries. Plus, it reduces conflict which has been shown to increase retention rates by 67%, saving both recruiting and training cost.
The good news is that emotional intelligence can be DEVELOPED!
In this course, you will learn Emotional Intelligence techniques to:
Prevent yourself from being sucked into other people’s negative emotions by understanding why emotions are contagious
Assess your own level of emotional intelligence and your strengths and weaknesses
Understand how emotions work and how to develop awareness and recognize your own emotional states
Take control of your thoughts and redirect your emotional state
Catch negative emotions early and avoid triggers, in order to prevent yourself from escalating into unwanted emotional states like anger or fear
Reduce and release stress so that it doesn’t build up, making you more susceptible to negative emotional reactions
Use quick, powerful 5-second strategies for overcoming negative emotions, including de-escalating anger and stopping yourself from crying
Then, once you’ve developed awareness of and control over your own emotions, you’ll explore emotional intelligence skills to handle other people’s emotions and develop better communication and stronger relationships with your co-workers or staff. You’ll learn how to:
Identify non-verbal communication and body language that tells you what someone else is feeling
Establish rapport and connect to others, allowing you to take on a position of influence and authority and be truly supportive
Develop healthy empathy so that you can truly understand another person’s perspective, while at the same time not being negatively impacted by their emotional state
Listen and communicate effectively using proven reflective listening techniques and simple, powerful communication skills
Handle others’ emotional states, including apathy, defensiveness, anger, or crying
Be an emotionally intelligent manager and create a more positive work environment with low conflict and high productivity
So, are you ready to transform your life and career? If so enroll now, we look forward to seeing you in the course!
Guarantee: We know you will love this course. However, we offer a no-questions-asked 30-day money-back guarantee if the course does not meet your needs for any reason.
So who are we?
We are Joeel & Natalie Rivera, serial entrepreneurs, authors, speakers, and educators. We have over a decade of experience in the field of psychology and life coaching and our greatest passion is empowering others to live life on their terms, fulfill their potential, and embrace their greater purpose. All of our programs are designed based on our experience in coaching, social services, psychology, and education, as well Joeel’s Masters Degree in Counseling and research on happiness for his dissertation for a PhD in psychology. We have over 800,000+ students from 200 countries.
Additional Statistics that Demonstrate Why You Should Implement Emotional Intelligence Training in Your Business
Investing in EQ could be the best investment you ever make in your organization. Here are several examples of why.
After supervisors in a manufacturing plant received training in emotional intelligence, such as how to listen better and help employees resolve problems on their own, lost-time accidents were reduced by 50 percent, formal grievances were reduced from an average of 15 per year to 3 per year, and the plant exceeded productivity goals by $250,000 (Pesuric & Byham, 1996).
In another manufacturing plant where supervisors received similar training, production increased 17 percent. There was no such increase in production for a group of matched supervisors who were not trained (Porras & Anderson, 1981).
The US Air Force used emotional intelligence training and the EQ-I (Emotional Quotient Inventory, Multi-Health Systems, Toronto) to select recruiters and found that the most successful recruiters scored significantly higher in the emotional competencies of assertiveness, empathy, happiness and emotional self-awareness. They found that by using EQ to select recruiters, they increased their ability to predict successful recruiters by nearly three-fold. The immediate gain was a saving of $3 million annually. In a large beverage firm, using standard methods to hire division presidents, 50% left within two years, mostly because of poor performance. When they started selecting based on emotional competencies such as initiative, self-confidence, and leadership, only 6% left in two years. The executives selected based on EQ were far more likely to perform in the top third: 87% were in the top third. Division leaders with these competencies outperformed their targets by 15 to 20 percent. Those who lacked emotional competencies under-performed those that did by almost 20% (McClelland, 1999).
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Who this course is for:
- Anyone who wants to advance their career by developing the #1 most important soft skill that leads to success
- Anyone who wants to increase their interpersonal and intrapersonal emotional intelligence
- Anyone who wants to be able to control their own emotions
- Anyone who wants to understand or influence the emotions of others
- Anyone who wants to get along better with co-workers, staff, or leadership at work
- Anyone who wants better relationships in the workplace
- Managers or leadership that want to create a positive work environment with low conflict and high productivity
- Leaders (or future leaders) who want to gain the advantage of high emotional intelligence
Instructors
Joeel A. Rivera, M.Ed. and Natalie Rae are pioneers in the life coaching field and co-founders of Transformation Services – the leading online course marketplace for life coaching, personal development and entrepreneurship. They’re the only life coach training organization in the world with 50+ niche coaching certifications, providing completely self-paced, done-for-you coaching programs offered at accessible prices.
They have PROUDLY served nearly 1,000,000 happy students from 200 countries and territories.
Using the science of psychology and human potential, they train leading edge entrepreneurs, leaders, and life coaches how to master their mindset and create a purpose-driven business so they can monetize their passion and live life on their terms.
Joeel A. Rivera, MEd: From an early age, Joeel faced adversity, including failing his first year of college and losing his brother to a car accident at the age of 19. This experience transformed his life and instilled a deep sense of purpose by inspiring him to give his brother Daniel's name a meaning by helping others find their true path. He returned to college, earning a Master's Degree in Counseling and all but the dissertation for his Ph.D. in Psychology, and later became a psychology professor.
Natalie Rae is passionate about empowering others to live authentically and embrace their inner callings. After a decade of living a life that wasn't hers and developing Chronic Fatigue Syndrome, Natalie let go of everything and completely transformed. Through her journey to healing, she rediscovered her true self and greater purpose—to be an entrepreneur and inspire others to transform their lives. Natalie “retired" from the rat race at 24, put herself through school as a freelance designer, and created a non-profit teen center.
At Transformation Services we empower life coaches and indiepreneurs to create a purpose-driven business and live life on their terms.
OUR VISION is to ignite a revolution of personal freedom through entrepreneurship and education, empowering each individual to live life on their terms, fulfill their potential, and embrace their greater purpose.
OUR MISSION is to make the education and entrepreneurship tools needed to achieve this vision accessible to all.
We have served nearly 1,000,00 students from 200 countries and territories.
Transformation Academy is the only life coach training organization in the world with 50+ niche certifications and completely self-paced, done-for-you coaching programs offered at accessible prices.
LEAD INSTRUCTORS Joeel and Natalie are Co-Founders and have been coaching, speaking, writing, and teaching for almost 2 decades in the life coaching field.
Using the science of psychology and human potential, they train leading edge entrepreneurs, leaders, and life coaches how to master their mindset and create a purpose-driven business so they can monetize their passion and live life on their terms.
Joeel is a former psychology professor with a Master’s Degree in Counseling and Education and is currently completing his dissertation on eudaemonic happiness for his Ph.D. in Psychology.