Effective communications skills for business

Become the best communicator that you can with this course.
Rating: 4.3 out of 5 (2,735 ratings)
19,845 students
English [Auto]
Effective communications skills
Presentation skills
Speaking skills
Public speaking
Media production


  • Have an interest in improving your communication skills


Do you want to become the best business communicator that you can?

This course looks at verbal and written communications including:

  • Accurately and successful verbal communications

  • Professional and meaningful written communications

  • Meeting important people

  • Being an effective presenter

  • Producing video media

  • Effective sales communications

  • Listening skills.

The course tutor, David Inman, is an experienced public and professional speakers, plus working as a Chartered Surveyor, he has to negotiate on complex business issues in the land, real estate and construction sectors.

David is a qualified lecturer, holding the Certificate in Teaching in the Lifelong Learning Sector from the University of Central Lancashire and he also holds the Chartered Institute of Environmental Health Professional Trainer Certificate.

Who this course is for:

  • Anyone
  • Business people
  • Students
  • Sales persons
  • Teachers
  • Lecturers

Course content

4 sections7 lectures32m total length
  • Introduction


Expert global professional training
David Inman
  • 4.3 Instructor Rating
  • 2,834 Reviews
  • 20,055 Students
  • 4 Courses

David Inman FRICS is an APC Chairman Assessor and practising Chartered Environmental Surveyor with DIEM Ltd.

Being an active APC Assessor Chairman and running an RICS Regulated firm, David gives you the inside, expert view of APC related topics.

From a sustainability viewpoint, he has supported some of the best known UK brands, FTSE listed companies,  specialist contractors, leading Universities and the public sector in implementing and operating ISO 14001 (environmental) and ISO 50001 (energy) management systems.

For ISO 50001 he has also implemented energy management systems on commercial properties in USA, Brazil, Germany, Belgium, Singapore, Hong Kong, China, and Australia.

He is a Fellow of the Royal Institution of Chartered Surveyors (FRICS) and Chartered Environmentalist (CEnv). He has been involved in environmental, energy and quality management of land, property, construction and business throughout his career.

​David has over 20 years experience in advising on environmental, energy and quality management, having worked for Carillion, AMEC and the Stobart Group in environmental, property management and engineering roles, before entering private practice in 2005 at DIEM Ltd.

He currently sits on RICS North West Regional Board, is a RICS APC Assessor Chairman and is a member of the RICS SME Steering Group. He has previously sat on RICS UK Education Standards Board, plus was Chairman of RICS Lancashire Local Association and RICS Lancashire Matrics.

He is a contributing author to RICS isurv for ISO 50001 and the Circular Economy and was co-author of the RICS Europe publication Sustainable construction: Realising the opportunities for built environment professionals.

In 2019 David was appointed a Director of the charity The Mersey Gateway Environmental Trust.