Design Thinking - A hands-on course on Innovation
3.7 (71 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,408 students enrolled

Design Thinking - A hands-on course on Innovation

Learn how to introduce products that WOW your customers
3.7 (71 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
2,408 students enrolled
Created by Hemang Shah
Last updated 2/2018
English [Auto]
Current price: $20.99 Original price: $29.99 Discount: 30% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 39 mins on-demand video
  • 1 article
  • 2 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
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What you'll learn
  • Fully understand and lead Design Thinking programs at their workplace
  • No prior knowledge or experience is necessary to take this course but an interest in products helps
  • All a student needs to take this course is a pencil, paper, and a computer or mobile device with internet connection

Ever wonder why certain products are so integral to our lives? Some products or services really resonate with us.They seem to solve our problem before we have even expressed them. A common theme to products that WOW us is Design Thinking.

This course is a hands-on approach to Design Thinking, a popular and effective Innovation approach. In this course, you will learn the following:

  • What good design implies
  • Products and industries where Design Thinking has been used
  • Product Design Challenges
  • Five Stage Design Thinking Process
  • Getting hands-on with Design Thinking

About Design Thinking

Design Thinking is a customer-centric innovation framework. At the heart of it is a strong drive to solve key problems faced by the customer when using products. The approach is very successful in addressing latent needs, which results in an unforgettable customer experience. What makes the latent needs so critical is that such needs are often not mentioned by the users of products. The framework we'll cover in this course will set you on the path to uncover latent needs and set you on a path of a successful customer experience.

Design Thinking has been used for many users in every industry you can imagine. We'll cover the wide portfolio of products where this approach has been used to innovate. Most importantly, it transform how customers interact with products and keep coming back over and over again.

Product design challenges

We'll also spend a fair amount of time on the product design challenges. These are three challenges that every product or service must meet to ensure that it will be successful. First we want to ensure that there are enough people who are facing the problem we want to solve. Second, we want to evaluate how our solution can be enabled and how we can beat any competing products. Finally, we want to confirm that there is a good financial return on investment for our fantabulous introduction in the market. We'll go through the questions you need to answer when facing each challenge.

Five stage Design Thinking Process

We'll delve into the five stage Design Thinking process discussing each stage in detail. These will walk you through understanding customer behavior with products and how to extract their emotional experiences when using it. Then we will define a target that will cover the latent needs that our product has to address. The fun is in knowing how to generate as many solutions as possible to solve our problem. Next comes the implementation – we don't just leave ideas, we want put them into practice. We will follow a strict criteria for developing prototypes. Finally, we test it and discuss when to release the product.

My approach to this program is that it must be hands-on i.e. You will be solving a problem to innovate to a solution using the Design Thinking approach. I guarantee that once you complete this course, you will be able to directly apply the principles for your projects.

Who is the target audience?

  • Anyone who wants to introduce new products and services
  • Anyone who wants to work on innovation projects

Who this course is for:
  • Anyone who wants to design and develop new products and services
  • This course is apt for professionals who want to establish themselves as innovators and strategic thinkers
  • Anyone seeking to start a career in innovation
Course content
Expand all 6 lectures 39:36
+ Product Design Challenges
1 lecture 08:02
Take 2 minutes to jot down products or services that meet the three design challenges
Exercise - Products and Services that meet the product design challenges
1 question
+ Five stages of Design Thinking
2 lectures 19:27
Elements of Design Thinking - Five stage process
Hands-On Design Thinking - Digging into each element with a problem
Jot down the pain points around the movie experience cycle You have five minutes to complete this exercise
Empathize - Design Thinking exercise
1 question
From the list compiled, select on only one problem You have two minutes to complete this exercise
Define - Design Thinking Exercise
1 question
Generate as many solutions as possible for your defined problem statement
Ideate - Design Thinking Exercise
1 question
From your brainstormed list, pick your top two solutions How will you implement it? List the broad steps involved You may create a flow chart, jot down individual steps, create a pictorial flow
Prototype - Design Thinking Exercise
1 question
+ Some aspects to keep in mind when working on Design Thinking
1 lecture 05:26
Business Viability, Pros, and Cons of Design Thinking