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Delivering High Impact Performance Feedback
Rating: 5.0 out of 5(4 ratings)
6 students

Delivering High Impact Performance Feedback

Tools and strategies for effective feedback conversations
Last updated 4/2024
English

What you'll learn

  • Understand the various forms of feedback we receive, at work and in life.
  • Reflect upon how we process feedback and understand how we've implemented feedback in the past.
  • Learn to find value in feedback, no matter how it's delivered, and to respond in a way the encourages more.
  • Understand the actions one should take after a feedback discussion to demonstrate learning.

Course content

1 section6 lectures1h 3m total length
  • Setting The Stage: Delivering Feedback7:55

    In this introductory segment, you will learn the basics of why it is important to deliver feedback after reading through a case study.

  • What Holds Us Back From Delivering Feedback8:38
  • Exploring Bridges4:48
  • Preparing For Feedback: The Importance Of Relationships And Asking Questions19:29
  • Preparing For Feedback: The Three Part Dialogue6:53
  • Additional Forms Of Feedback8:20

Requirements

  • None

Description

What is holding us back from providing feedback to our teams or peers? In this insightful session, we embark on a journey to understand the dynamics of feedback and uncover the underlying factors that often grant us permission to avoid delivering it. Our primary objective is to create a learning-rich environment within our organization by enhancing both your willingness and ability to provide impactful feedback. We delve into four key points, each contributing to a comprehensive understanding of the feedback process. Firstly, we explore the challenges associated with receiving feedback, unraveling the complexities that make it a daunting task. Secondly, we acknowledge the powerful role assumptions play in shaping the frequency, quality, and outcomes of feedback discussions. By subjecting these assumptions to rigorous pressure testing, we can revolutionize how we engage in feedback conversations, ultimately influencing the results we obtain. Moreover, we emphasize the crucial aspect of understanding how relationships impact the delivery and reception of feedback. This transformative course features six distinct video segments, showcasing the expertise of Amy Fenollosa. Her invaluable insights and guidance will empower you to become an effective feedback provider and catalyst for growth within our organization. We hope you enjoy our course! If you do, be sure to look at our other courses as well.

Who this course is for:

  • Professionals at all career levels or anyone who receives feedback